Hempstead Ford Lincoln - Service Center

Service on mustang 2006 convertible Excellent/ courtesy response on arrival...waiting area and amenities were good / receptionist were pleasant and dealership showroom was good / time es Excellent/ courtesy response on arrival...waiting area and amenities were good / receptionist were pleasant and dealership showroom was good / time estimates on work are good More

The service department Karen W my service advisor Karen is always cheerful and ready to help. Whatever my problem she is always ready to help and won't give up into it is solved. She is always pleasan Karen is always cheerful and ready to help. Whatever my problem she is always ready to help and won't give up into it is solved. She is always pleasant and we always have good conversation and lots of laughs. Everyone in service including John L and Charlie are always courteous and polite More

Excellent I received great service from Hempstead Ford. Everyone there was very kind and courteous. They were able to figure out the issue with my fusion, fix t I received great service from Hempstead Ford. Everyone there was very kind and courteous. They were able to figure out the issue with my fusion, fix the problem and have my back to me very quickly. More

COMMENTS ON SERVICE THE CUSTOMER CARE SERVICE DELIVERED BY KAREN WUNDERLICH OF HEMPSTEAD FORD LINCOLN IS GREAT. I ALWAYS LEASE MY CARS FROM FORD AND OVER THE YEARS HAVE THE CUSTOMER CARE SERVICE DELIVERED BY KAREN WUNDERLICH OF HEMPSTEAD FORD LINCOLN IS GREAT. I ALWAYS LEASE MY CARS FROM FORD AND OVER THE YEARS HAVE DEPENDED ON KAREN FOR HER MAINTENANCE CARE OF MY VEHICLES. SHE IS AN EMPLOYEE TO BE TREASURED. I JUST CAME FROM MY 15K MAINTENANCE AND LEFT WITH THE FULL ASSURANCE THAT KAREN TOOK DILIGENT CARE OF MY VEHICLE. MARION CASSESE More

clean nice and good people sales are good service is great comfortable waiting room appointments are on time . they have everything there to keep you comfortable. and the coffee sales are good service is great comfortable waiting room appointments are on time . they have everything there to keep you comfortable. and the coffee and donuts are great. More

Outstanding My advisor was Karen who greeted me with a smile just needed an inspection, she even asked if I wanted a loaner car. She told it would be about 45 My advisor was Karen who greeted me with a smile just needed an inspection, she even asked if I wanted a loaner car. She told it would be about 45 minutes and it was done. Love this dealer ship they treat you like family. More

Karen wunerlich is awesome As always Karen was a pleasure to deal with. , made my experience of getting new tires for my MKX a pleasure and even offered me a loner for the day As always Karen was a pleasure to deal with. , made my experience of getting new tires for my MKX a pleasure and even offered me a loner for the day Thank you Karen More

Minimal Wait Time for Routine Maintenance I brought my car in today for routine maintenance. John Lydon is the person in the Ford Service Department that helps me, and he's always pleasant an I brought my car in today for routine maintenance. John Lydon is the person in the Ford Service Department that helps me, and he's always pleasant and responsive to whatever issues may arise. The waiting area is comfortable and well lit, with couches, tables and chairs. I was in and out in about one hour. More

Great service experience Worked with Service Advisor Charles Durante -- he was efficient, professional, and responsive, and had me back in my car in less than 24 hours. Great Worked with Service Advisor Charles Durante -- he was efficient, professional, and responsive, and had me back in my car in less than 24 hours. Great job. More