Hempstead Ford Lincoln - Service Center
Hempstead, NY
619 Reviews of Hempstead Ford Lincoln - Service Center
Excellent service Customer friendly. Efficient. The service neck who took the mileage from the car recognized me as a previous customer and asked about me. Mr. Durante Customer friendly. Efficient. The service neck who took the mileage from the car recognized me as a previous customer and asked about me. Mr. Durante has always been very courteous and helpful and explains service needed well. More
Heated Seat Repair Heated seats were not working and I was give a road home. When Charlie found out he would need to keep the car overnight, I was given a loaner car. W Heated seats were not working and I was give a road home. When Charlie found out he would need to keep the car overnight, I was given a loaner car. When they needed to get a part to make the repair, again I got a loaner car. Charlie was courteous and explained everything concisely. When the car was ready, I received my car back in a quick and efficient manner. The experience was a very positive one. More
Service dept I recently brought in my car for service and all I have to say is that Karen Wunderlich the service advisor was great in taken care of us. She had a l I recently brought in my car for service and all I have to say is that Karen Wunderlich the service advisor was great in taken care of us. She had a loaner ready for us everytime I was there. She called me back and kept me posted on what the status was of my car. She is very friendly and understanding. All of the customer service reps were also nice and scheduled my appointments with ease. Thank you!! Joanne S More
very pleasant , everything went very smooth , karen is alway when i go for service i always try to use karen as my helper , she is always helpful , very quick , knows what you need for service and always very fr when i go for service i always try to use karen as my helper , she is always helpful , very quick , knows what you need for service and always very friendly ....its nice to know i can go and have a very helpful expierence More
Extremely pleasant Excellent service. Staff knowledgeable & courteous. Work performed was on the mark. Service was prompt & card was ready before the estimated time. Excellent service. Staff knowledgeable & courteous. Work performed was on the mark. Service was prompt & card was ready before the estimated time. Charlie In service knows how to take care of customers More
Easy efficient service Always a pleasure to Bing my care in for what would otherwise be a tedious task. No pressure for unnecessary service items, just very friendly efficie Always a pleasure to Bing my care in for what would otherwise be a tedious task. No pressure for unnecessary service items, just very friendly efficient experienced staff. More
Great Service I have had a great experience with this dealership since I bought my car two years ago. Most recently, I had my car service and Karen Wunderlich did I have had a great experience with this dealership since I bought my car two years ago. Most recently, I had my car service and Karen Wunderlich did a great job getting me in and out of there. More
Excellent Service at Hempstead Ford Lincoln It is a pleasure to deal with Hempstead. Karen Wunderlich is always pleasant and makes the process smooth and easy. The waiting room is clean and co It is a pleasure to deal with Hempstead. Karen Wunderlich is always pleasant and makes the process smooth and easy. The waiting room is clean and comfortable. More
Thank You Karen W. I'm new to Hempstead Ford and I'm impressed with the service provided and the waiting area. From past experience servicing your car can be trying and I'm new to Hempstead Ford and I'm impressed with the service provided and the waiting area. From past experience servicing your car can be trying and more painful than a root canal. All the people are extremely helpful and I'm looking forward to my next service. More
Service Made Easy I brought my 2013 Ford Escape to Hempstead Ford Lincoln for scheduled oil change and tire rotation. I made the appointment online which was a huge tim I brought my 2013 Ford Escape to Hempstead Ford Lincoln for scheduled oil change and tire rotation. I made the appointment online which was a huge time saver. Everyone I dealt with was courteous and the waiting area is comfortable. Had the car back in about an hour and they washed it as well. In the past I have dealt with another Ford dealership and was very disappointed with difficult scheduling (on hold for 15 minutes and being told they had no appointments for days). Hempstead Ford Lincoln is great and I recommend them. More