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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
619 Reviews

619 Reviews of Hempstead Ford Lincoln - Service Center

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May 09, 2016

Excellent service Customer friendly. Efficient. The service neck who took the mileage from the car recognized me as a previous customer and asked about me. Mr. Durante More

by meh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Durante,Charles
May 10, 2016 -

Hempstead Ford Lincoln responded

Thank you for taking the time to write this great review! We'll be sure to pass along the kind words to Charles, and we look forward to seeing you again.

May 09, 2016

Heated Seat Repair Heated seats were not working and I was give a road home. When Charlie found out he would need to keep the car overnight, I was given a loaner car. W More

by Robert Rosenthal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante and Manny
May 10, 2016 -

Hempstead Ford Lincoln responded

Robert, we're very pleased to hear that you had such a good service experience with us! Thank you for taking the time to write this nice review, and we'll be sure to pass along the kind words to Charles.

May 06, 2016

Service dept I recently brought in my car for service and all I have to say is that Karen Wunderlich the service advisor was great in taken care of us. She had a l More

by Edge owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
May 06, 2016 -

Hempstead Ford Lincoln responded

Joanne, we're extremely grateful for this amazing review! It was a pleasure to serve you, and we hope to see you again soon.

May 05, 2016

very pleasant , everything went very smooth , karen is alway when i go for service i always try to use karen as my helper , she is always helpful , very quick , knows what you need for service and always very fr More

by 3209zero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karen in service office
May 06, 2016 -

Hempstead Ford Lincoln responded

We're very grateful for this great review! Karen is a definitely an exemplary member of our team, and we'll be sure to pass along the kind words.

May 05, 2016

Extremely pleasant Excellent service. Staff knowledgeable & courteous. Work performed was on the mark. Service was prompt & card was ready before the estimated time. More

by mep510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
May 06, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to write this incredible review! It was a pleasure to serve you, and we look forward to seeing you again.

April 30, 2016

Easy efficient service Always a pleasure to Bing my care in for what would otherwise be a tedious task. No pressure for unnecessary service items, just very friendly efficie More

by Greerso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
May 02, 2016 -

Hempstead Ford Lincoln responded

Thank you for taking the time to write this great review! We appreciate the kind words and look forward to seeing you again.

April 28, 2016

Great Service I have had a great experience with this dealership since I bought my car two years ago. Most recently, I had my car service and Karen Wunderlich did More

by fordfiestaQNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Apr 29, 2016 -

Hempstead Ford Lincoln responded

We're so pleased that Karen gave you such great service! Thank you for your loyalty, and for this fantastic review. We look forward to seeing you again.

April 25, 2016

Excellent Service at Hempstead Ford Lincoln It is a pleasure to deal with Hempstead. Karen Wunderlich is always pleasant and makes the process smooth and easy. The waiting room is clean and co More

by Ed - Mineola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Apr 25, 2016 -

Hempstead Ford Lincoln responded

Ed, thank you for this very nice review, and we look forward to seeing you again!

April 25, 2016

Thank You Karen W. I'm new to Hempstead Ford and I'm impressed with the service provided and the waiting area. From past experience servicing your car can be trying and More

by Metricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Hempstead Ford Lincoln responded

We're very pleased that your visit with us went so well! Thank you for this nice review, and we look forward to seeing you again.

April 23, 2016

Service Made Easy I brought my 2013 Ford Escape to Hempstead Ford Lincoln for scheduled oil change and tire rotation. I made the appointment online which was a huge tim More

by SUV Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lydon, Tyler Smith
Apr 25, 2016 -

Hempstead Ford Lincoln responded

So glad your service appointment was a great experience. Thank you for this wonderful review!

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