Hempstead Ford Lincoln - Service Center

I scheduled my appointment during the afternoon on Saturday. Though the weather may have contributed, I was able to get in & out quickly and for a time was the only client. Also got to test drive the Saturday. Though the weather may have contributed, I was able to get in & out quickly and for a time was the only client. Also got to test drive the new bronco! More

Rich was very helpful and very thorough. I always go to the Ford dealership to get my car fixed. I never have a any problems I always go to the Ford dealership to get my car fixed. I never have a any problems More

Great service, great staff…. a 30 year relationship with this dealer should say it all….I put my trust in them and they haven’t disappointed me yet! a 30 year relationship with this dealer should say it all….I put my trust in them and they haven’t disappointed me yet! More

Rich Fielder was very patient and helpful complementary car wash was a nice touch thank you car wash was a nice touch thank you More

Service excellent. John Lydon , service rep, is a credit to your organization. He looks out for the customer needs. John Lydon , service rep, is a credit to your organization. He looks out for the customer needs. More

This place has got to be the worst place to ever got to. Starting with the customer service i. The service Dept to the actual service . Went there cause my Sun roof broke and they wanted to charge extreme a Starting with the customer service i. The service Dept to the actual service . Went there cause my Sun roof broke and they wanted to charge extreme amount of money to fix so they tell me they’ll charge me 300 to close it with a guarantee for 2 years it won’t open or leak . When it did start leaking and rattling open on the road it took a week for an appt , only to keep my truck for 6 hours to tell me all they can do is tape it . To top that!! They used blue paint tape to tape it shut which fell off on the way home cause it was drizzling . A waste of time and useless service Dept . Then ! They have the xxxxx to say don’t worry there’s no charge for today ! I mean if they charged me for a 6 hours of putting blue paint tape around my sunroof just imagine what they’ll charge for .. DO NOT GO HERE !!!! More

Lovely people on the phone, helped me with the issue, did exactly what they said they would do and on a timely basis. Terrific service experience!! exactly what they said they would do and on a timely basis. Terrific service experience!! More

Brought my car in for an inspection. Worked quickly while I waited. Excellent customer service….love the complimentary car washes too! Worked quickly while I waited. Excellent customer service….love the complimentary car washes too! More

My experience with Richard Fiedler was completely satisfying. He was knowledgeable & courteous. He kept me well informed on the status of my car. satisfying. He was knowledgeable & courteous. He kept me well informed on the status of my car. More

I recently brought my Corsair in for the works service package and met Rich Fiedler. Rich reviewed the cars history. The vehicle was purchased and always serviced at HLF. Rich noted that there were 2 reca package and met Rich Fiedler. Rich reviewed the cars history. The vehicle was purchased and always serviced at HLF. Rich noted that there were 2 recalls, the seatbelt recall he advised would be completed at this service apt the parts were not in for the other recall but we would be contacted when parts were in. Rich had a calm nature and we added the cabin filter to the service needed. I discussed my service points and Rich applied them. Overall I had a pleasant experience working with Rich. He provided an estimate for the work to be completed. As promised I received the text message that the work was complete. I was able to pay the bill online expediting the pickup. At pickup I was asked if I wanted the car washed. All in all a great experience with an experienced pleasant service advisor. Another reason why I have been a customer since 1989. Thanks Rich! Nice job More