Hempstead Ford Lincoln - Service Center

Pierre Always feel comfortable to bring my car there. Very good service. I will definetely recommended this place to relatives and friends. Please keep the g Always feel comfortable to bring my car there. Very good service. I will definetely recommended this place to relatives and friends. Please keep the good work. More

Lincoln service I was immediately greeted by Karen and offered a loaner car (which I refused). The waiting room was comfortable. My service was done quickly. I have s I was immediately greeted by Karen and offered a loaner car (which I refused). The waiting room was comfortable. My service was done quickly. I have serviced many cars at this dealership and Karen has always been friendly, helpful and accommodating. More

Best customer service Charlie Durante is so professional. He consistently provides the best customer service He is also highly efficient and knowledgable. He is always very Charlie Durante is so professional. He consistently provides the best customer service He is also highly efficient and knowledgable. He is always very helpful in taking care of any issues while communicating with me on the service progress. More

Embedded modem Charlie Durante took care of replacing the embedded modem while my car was being autobutlered. I received a loaner car because I had to get to a wake Charlie Durante took care of replacing the embedded modem while my car was being autobutlered. I received a loaner car because I had to get to a wake. My car was ready and Charlie called me and was waiting for me outside his office so that I could get on my way. I was able to get to the wake in plenty of time and with my own vehicle. More

Painless Experience / Long Time Customer Have been a customer for many years over several vehicles. This time, as always, I received prompt attention (despite not having a service appointment Have been a customer for many years over several vehicles. This time, as always, I received prompt attention (despite not having a service appointment), and quality, professional service. More

Why I chose Hempstead Ford Lincoln I have never experienced such incredible service in my 35 years of leasing Vehicles. From John Tally in Sales to Charlie Durante in service there are I have never experienced such incredible service in my 35 years of leasing Vehicles. From John Tally in Sales to Charlie Durante in service there are NO BETTER!. I leased 2 vehicles last year a Ford Escape and a Lincoln MKZ and both John Tally made the sales experience an actual wonderful experience and Charlie Durante in service is top notch. In this day and age of everyone complaining about anything I think these two people and all of the staff deserve a standing ovation and I sincerely mean that!. Thank you again for making my schedule and life much less stressful. Looking forward to seeing you folks again. Jim R. More

excellent service Karen W , Charlie Durante and John Lydon are excellent service advisors and have been my associates for years and would highly recommend them P L Karen W , Charlie Durante and John Lydon are excellent service advisors and have been my associates for years and would highly recommend them P L More

Tire pressure light. I was totally surprised and thankful for the willingness to help even though I did not have an appointment. The entire staff that I encountered was ve I was totally surprised and thankful for the willingness to help even though I did not have an appointment. The entire staff that I encountered was very professional and more importantly to me....pleasant! More

excellent service department You can always count of superior service when dealing with the Service Department. One service writer in particular stands out. Charlie Durante is You can always count of superior service when dealing with the Service Department. One service writer in particular stands out. Charlie Durante is knowledgeable and accommodating. He offers excellent customer service. I won't take my car anywhere else. More

Excellent Service Jonathan Bennet the Service Advisor was very friendly and polite when I brought my Ford Fusion to check up the air conditioning system. Jonathan was a Jonathan Bennet the Service Advisor was very friendly and polite when I brought my Ford Fusion to check up the air conditioning system. Jonathan was a pleasure to deal with and he was quick and efficient in finding a solution to servicing my car as far as possible. More