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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
622 Reviews

622 Reviews of Hempstead Ford Lincoln - Service Center

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December 29, 2016

Ford service Juan Toro help Us with everything,very good guy and expert.He explain the whole problem and was really very helpfull.We was in many services before,th More

by Libuse Antosova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle the receptionist
Dec 30, 2016 -

Hempstead Ford Lincoln responded

Hi Libuse, Thank you for your kind words about our service department! I will be sure to pass your praises on to Juan and Michelle!

December 28, 2016

Service Visit I always bring my Mustang here for any service needs that I have. When I drop it off I am contacted and kept up to date with the repair or maintenance More

by Jim V
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John
Dec 29, 2016 -

Hempstead Ford Lincoln responded

Hi Jim, Thank you for your continued support and business here at Hempstead Ford Lincoln! We hope to continue to exceed your expectations again in the future!

December 16, 2016

Quick & Professional Car broke down at noon about a block away. One of their service mechanics went out and helped me get it to the service center, during his break, so th More

by Ken Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 19, 2016 -

Hempstead Ford Lincoln responded

Hi Ken, Thanks for taking the time to share your positive experience with our service department! I am so happy to hear that we were there to help you and get you in and out quickly. I will be sure to pass your praises on to John! Safe travels!

December 14, 2016

it was a pleasant experience i was serviced by karen who was very good.i asked how long it would be ,and she told me less then an hour.it was 50 minutes and done right More

by great one 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karen
Dec 15, 2016 -

Hempstead Ford Lincoln responded

Thanks for your 5-Star Rating and for taking the time to share your positive experience at Hempstead Ford Lincoln! We aim to make every experience here quick and stress-free! I will pass your kind words on to Karen!

December 09, 2016

One of the best Service Re Karen was very helpful and friendly to me. I asked if I can have my car back before 12PM (I brought it in at 7AM) and she assured that that More

by MM356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 12, 2016 -

Hempstead Ford Lincoln responded

I'm happy to hear that your experience here was quick and easy! We pride ourselves on our stress-free environment and reliable staff. I will be sure to pass your praises on to Karen. Thank you for your continued loyalty over the past 6 years! We're happy to have you as a party of the Hempstead Ford Lincoln family!

December 04, 2016

The worst car service in usa. Going in for oil change for three hours, finally the manager said they can't find a lift to lift my limo. The did it on jack. I took my car, I found More

by Worst lincoln service in usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert in service, Dina Vella
Dec 05, 2016 -

Hempstead Ford Lincoln responded

Hello, This is Rob from the service department. Unfortunately we only have 1 lift, we apologize for any inconvenience this may have caused. As far as the power steeling problem, we did an oil and filter change. If you have any questions or concerns, please feel free to contact me so that we can resolve this issue.

December 02, 2016

Very Happy Great service Carin the service manager was great to work with. Dealership is A number 1 loner car was a new Lincoln had it over the weekend. Good rid More

by Beenest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carin
Dec 05, 2016 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our dealership! I will be sure to pass your kind words on to Carin! I'm glad you enjoyed your Lincoln!

November 27, 2016

Awesome Experience! I cannot recommend Hempstead Ford enough. I drive all the way from Kew Gardens Hills to get both my ford's serviced here. Karen always makes it a awes More

by Tony B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Nov 28, 2016 -

Hempstead Ford Lincoln responded

Hi Tony! Thank you for your high rating and kind words about our dealership! I will be sure to pass your praises on to Karen. Thank you for your continued business - we hope to continue to exceed your expectations in the future!!

November 25, 2016

CheckTire Pressure light While driving on the parkway, the check tire pressure light came on. Fearing a potential flat tire due to a nail, I detoured to Hempstead Ford to have More

by Maxine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Toro
Nov 28, 2016 -

Hempstead Ford Lincoln responded

Hi Maxine! Thank you for taking the time to review Hempstead Ford! I will be sure to pass your praises on to Juan. At our dealership, we are happy to keep our drivers safe and stress-free in any way that we can! Thank you for your continued business - safe travels!!

November 17, 2016

Terrific. Finished before I had chance to read much. Every time I have taken my Lincoln in for service they have been so courteous and thorough. They always offer me a car and then wash mine! The servic More

by Regina
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John
Nov 17, 2016 -

Hempstead Ford Lincoln responded

Hi Regina! Thank you so much for taking the time to review Hempstead Ford Lincoln! I hope we continue to exceed your expectations in the future. I will be sure to pass you praises on to John and the service department! Have a great day.

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