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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
622 Reviews

622 Reviews of Hempstead Ford Lincoln - Service Center

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January 28, 2017

Awesome Service! Excellent service, neat and clean waiting area. My Service Advisor John was great. He is very professional, friendly and knowledgeable. He explaine More

by Dorothy P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lydon
Jan 30, 2017 -

Hempstead Ford Lincoln responded

Hi Dorothy, Thank you for your review! We pride ourselves on our knowledgeable and thorough staff. I will be sure to pass your kind words on to John! We look forward to seeing you again in the future!

January 27, 2017

The best service! I have been bringing my Lincoln for service to Hempstead Ford/Lincoln for years. The service department is great, they service my car perfectly, and I More

by pby49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wanderlich
Jan 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review Hempstead Ford Lincoln! It is so great to hear about all of your stress-free visits to our dealership! We pride ourselves on our knowledgeable and friendly staff that make up our Hempstead family! I will be sure to pass your praises on to Karen!

January 27, 2017

Outstanding Service Hempstead Ford/Lincoln sets the standard for auto service. I'm always greeted immediately by one of their engaging service reps who take the time to f More

by jlampert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jan 30, 2017 -

Hempstead Ford Lincoln responded

Thank you for sharing your positive experience with the Hempstead Ford Lincoln service department! It is great to hear that you have had so many stress-free visits! I will be sure to pass your praises on to Karen! We hope to continue to exceed your expectations in the future.

January 26, 2017

Great Service I brought my car in for my first regular service appointment. I had a busy day scheduled. Karen got me in and out on time and the service department More

by Steve U.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen
Jan 26, 2017 -

Hempstead Ford Lincoln responded

Hi Steve, Thank you for your high ratings and kind words! I am so glad to hear that you had a quick, easy and stress-free experience with Karen and the service department!

January 26, 2017

Horrible Experience Horrible experience came here to have my car fixed and all they did was come up with excuses. Karen the service agent was very rude and disrespectful. More

by Oscar T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen
Jan 27, 2017 -

Hempstead Ford Lincoln responded

Hello Oscar, Here at Hempstead Ford Lincoln, we pride ourselves on customer satisfaction and aim to make every experience with us a positive one. We also take safety very seriously. As previously mentioned, the tires were replaced because they were unsafe and needed to be changed in order to pass New York State inspection.

January 21, 2017

Awesome Service Karen Wunderlich What a gem! Funny, personable and a pleasure to work with. Was very helpful and organized my repair and a loaner to get me back to More

by verrico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 23, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your positive experience at the dealership! It is great to hear that you had a stress-free visit. I will be sure to pass your kind words on to Karen!

January 18, 2017

Second to none I have owned Mercedes and BMW but neither of them compare to the service I get at Hempstead Lincoln Ford. Especially Karen Wunderlich she is so pleasa More

by Jems6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 19, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your positive experience here at Hempstead Ford Lincoln! We pride ourselves on our knowledgeable staff and stress-free atmosphere that you can't get anywhere else! I will be sure to pass your praises on to Karen. We are so happy to have you as a part of the Hempstead Ford Lincoln family! Congrats on the new ride(s)!

January 18, 2017

Best service team Karen is one of the best service advisors I've ever met, giving you a feeling of comfort and confidence in the work that will be done. I trust no one More

by dimitri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 19, 2017 -

Hempstead Ford Lincoln responded

Hi Dimitri, Thank you for sharing you kind words about Karen! We couldn't agree more! I will be sure to pass your praises on to her!

December 31, 2016

Satisfied Fast and efficient service. I brought my car from there and always go back if I have any problems or maintenance issues. They are very nice and friend More

by Niesha Patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Hempstead Ford Lincoln responded

Hi Niesha, Thank you for taking the time to review our dealership. I'm so glad to hear that you had a quick, efficient and stress-free experience! I will be sure to pass your kind words on to Doug!

December 31, 2016

Thank you Karen Wunderlich Brought my Lincoln MKX in for oil change and alignment. Was in at 8 a.m. and all done by 9:15 a.m., including complimentary car wash. I always can cou More

by Nick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 02, 2017 -

Hempstead Ford Lincoln responded

Hi Nick, Thank you for taking the time to share your positive experience here at the dealership! I'm so glad to hear you had a worry-free visit! I will be sure pass your praises on Karen!

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