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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
622 Reviews

622 Reviews of Hempstead Ford Lincoln - Service Center

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February 18, 2017

my recent Service visit to Hempstead Ford I have been going to Hempstead Ford for 14 years, I have purchased two new Grand Marquis (2003 & 2009) from them and both still in my possession from More

by Scalzo416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 21, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for your loyalty and support over the past 14 years! We are so happy to have you as a part of the Hempstead Ford Lincoln family! I will be sure to pass your praises on to Karen! Here's to many more years of smooth driving in your Grand Marquis!

February 17, 2017

Excellent Service The dealership is professional and attentive to detail. They listened to my requests. Work was done correctly and in a timely fashion. They were conce More

by BG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Toro, Maria Almeida
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your experience at Hempstead Ford Lincoln! Your safety and satisfaction are very important to us! I am so glad to hear that you had a stress-free and thorough visit!

February 17, 2017

Great Service The customer service at Hempstead Ford Lincoln is fantastic. I visited for car service and both Juan and Karen are very courteous, efficient and frie More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen W. and Juan T
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for sharing your kind words about our service department! I will be sure to pass your praises on to Karen and Juan! We hope to continue to exceed your expectations again in the future.

February 16, 2017

Excellent service I came in and Karen was able to fit my 15,000 mile service in an hour. She kept checking in with me, as I had to wait for my car, and updating me. I More

by Tina Packer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 16, 2017 -

Hempstead Ford Lincoln responded

Hi Tina! Thank you for your review and high rating regarding our service department! I am glad to hear that you always have stress-free visits! I will be sure to pass your kind words on to Karen!

February 16, 2017

Excellent customer service, text notifications, and followup Hemp stead Lincoln is a professionally run organization, with a great sales and service department, would recommend them to anyone looking for a new v More

by John Franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Feb 17, 2017 -

Hempstead Ford Lincoln responded

Hi John, Thank you for taking the time to review our dealership! I am so glad to hear that you've had such positive experiences with both our sales and service departments! I will be sure to pass your praises on to Charlie!

February 15, 2017

Service on my 2013 lincoln MKX I have been dealing with this company for 10 years. Charles Durante , his service team ,and everyone I have dealt with there are the absolute best . J More

by chevylt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 16, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for your continued support and loyalty! We are so happy to have you as a member of the Hempstead Ford Lincoln family! I will be sure to pass your praises on to Charles! We hope to continue to exceed your expectations!

February 12, 2017

Great service Karen in the service department is great. She was able to get my car serviced in just a matter of hours and was friendly and knowledgable More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Thank you for your review of our service department! I am so glad to hear that you had a quick and stress-free visit. I will pass your praises on to Karen! We look forward to seeing you again in the future!

February 12, 2017

Excellent Customer Service We recently dropped our Ford Explorer for a routine service visit. Karen Wunderlich helped us. She was friendly, courteous and very helpful. Karen More

by dkny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your positive experience with our service department! I will be sure to pass your kind words on to Karen!

February 11, 2017

great experience while i serviced my car My service adviser Charles was extremely helpful and cooperative. he went out of his way to get me a loaner car because the More

by billy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Hi Billy, Thank you for your review! I am so glad to hear that you had a positive experience with our service department and we are so happy to have you as a part of the Hempstead Ford Lincoln family! I will be sure to pass your kind words on to Charles!

February 11, 2017

Service Excellent and professional service today with Service Manager, mechanics and receptionist. Waiting room was clean and comfy. Would recommend this de More

by stacyann47
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Hi Stacy Ann, Thank you for your review of our service department. We pride ourselves on our stress-free atmosphere and hope to make every visit here relaxing and comfortable! I will be sure to pass your praises on to Charles!!

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