Hempstead Ford Lincoln - Service Center

Horrible! I purchased a used 2008 GMC Envoy last April and I am completely unsatisfied with the car and service! I would recommend your dealership to anyone. I purchased a used 2008 GMC Envoy last April and I am completely unsatisfied with the car and service! I would recommend your dealership to anyone. More

Excellent customer service; Staff are truly honest & genuine I purchased a 2016 Lincoln from this dealership in December 2015. It is my first luxury American car having always driven German cars. I kept compar I purchased a 2016 Lincoln from this dealership in December 2015. It is my first luxury American car having always driven German cars. I kept comparing the car to my previous cars and it surpasses all my expectations! What makes this even more enjoyable to drive is the team at Hempstead Ford Lincoln who are there to assist you if you need their help. The car has been a dream, but for routine matters I have had the pleasure of working with Karen Wunderlich who is personable, knowledgeable and always gets me out of there in record time. I enjoy the treatment and it is not special treatment - they treat all their customers as if we own stock in the company! More

Excellent service Charlie Durante took care of me as soon as I arrived. He is always very friendly and efficient and gets me in and out as quick as possible. Dina Vel Charlie Durante took care of me as soon as I arrived. He is always very friendly and efficient and gets me in and out as quick as possible. Dina Vella is always very helpful and goes out of her way to make sure I am taken care of More

Service for my Lincoln Town Car Karen Wunderlich has a unique commitment to excellence. She worked very diligently to service my Lincoln Town Car, and did the absolute best job. I Karen Wunderlich has a unique commitment to excellence. She worked very diligently to service my Lincoln Town Car, and did the absolute best job. I truly appreciate her commitment to get me a loaner and make sure all my concerns were addressed in a very timely manner. I find it very easy to work with her, because she is articulate, and never given to impulsiveness or haste. More

customer service I am extremely happy with the service, attention, communication and efficiency of the dealership. The staff takes the time to listen to my concerns an I am extremely happy with the service, attention, communication and efficiency of the dealership. The staff takes the time to listen to my concerns and questions in regards to my 2011 Explorer. I have dealt with Charlie Durante and Jonathon Bennett, both Service Consultants, most recently and they have gone above and beyond to make sure I am pleased with the outcome and the job gets performed correctly. I would highly recommend Hempstead Ford Lincoln. More

Fast service, knowledgeable advisor Charles Durante was very attentive, took me as soon as i pulled in. Kept me updated, always with a smile and got me in and out quickly Charles Durante was very attentive, took me as soon as i pulled in. Kept me updated, always with a smile and got me in and out quickly More

Very professional and a bounch of gentlemen The facility was ver organized and efficient. Everyone from the manager and sales person, advisor were very accommodating. It was a pleasure dealin The facility was ver organized and efficient. Everyone from the manager and sales person, advisor were very accommodating. It was a pleasure dealing with them. More

1st visit Excellent service. Clean waiting area with fresh coffee, phone charging station and friendly staff. 5stars . Must recommend to family and friends. Excellent service. Clean waiting area with fresh coffee, phone charging station and friendly staff. 5stars . Must recommend to family and friends. Keep up the good work people. More

ALWAYS GREAT SERVICE Received a notice for my 40k service and had several small issues to be addressed . I called and was promptly had my appointment with a loaner car. Received a notice for my 40k service and had several small issues to be addressed . I called and was promptly had my appointment with a loaner car. I was greeted by Karen Wunderlich who went thru all my concerns and assured me that they would be taken care of, Karen is very knowledgeable and was able to understand "my" description of the problems I was having. I would HIGHLY recommend Hempstead Lincoln to anyone, Thanks More

Continuous Superior Service My service advisor Charles Durante is and always has been very knowledgable and helpful . I own a 2006 Lincoln Navigator and Mr. Durante helps me main My service advisor Charles Durante is and always has been very knowledgable and helpful . I own a 2006 Lincoln Navigator and Mr. Durante helps me maintain it in good condition . More