Hempstead Ford Lincoln - Service Center

Great service I always feel very comfortable and well taken care of when I bring my Ford Fusion to this dealer for Servicing. The technicians are really thorough an I always feel very comfortable and well taken care of when I bring my Ford Fusion to this dealer for Servicing. The technicians are really thorough and friendly and the waiting area is beautiful with excellent coffee machines. They are just very professional and I always feel like my car got exactly what it needed in a good amount of time without tons of waiting. More

Outstanding Service I have been a loyal customer of this dealership for approximately 25 years. My wife and I have bought or leased 7 vehicles. Every experience that I have been a loyal customer of this dealership for approximately 25 years. My wife and I have bought or leased 7 vehicles. Every experience that we have had from the sales people (Suzanne) to the Service Dept (Karen) has always been enjoyable. I cannot say enough good things about Karen, she is professional and very knowledgeable. She has always taken the time to discuss any issues that I may have and advises me on what the appropriate service i should have completed. I trust and value her guidance. I have been with H/F/L so long I feel more like family then a customer...Nice to walk into the dealership and be recognized and greeted friendly every time... More

Excellent Service Hempstead Ford Lincoln has the best service department of anywhere I have ever been. They take care of your car as if they still owned it themselves a Hempstead Ford Lincoln has the best service department of anywhere I have ever been. They take care of your car as if they still owned it themselves and wanted to sell it to someone. They do your service ASAP and try not to make you wait to long. They check everything on your car and let you know if anything else is wrong or you may need in the near future. that is very professional. Karen Wunderling is very efficient and always knows what you need and is always checking to make sure it is all done as instructed. More

Service on axle Was in at my appointment time, and got me to work on time. My car was repaired in the same day. Had some questions about my keys and Charles answered Was in at my appointment time, and got me to work on time. My car was repaired in the same day. Had some questions about my keys and Charles answered them all to my satisfaction. Thanks Lowell More

Friendly courteous service Made an appointment got in right on time work was preformed and I was on my way service rep Charles Durante is alway there to help and with a warm and Made an appointment got in right on time work was preformed and I was on my way service rep Charles Durante is alway there to help and with a warm and friendly smile More

Finest in Customer Service & Satisfaction Hempstead Ford/Lincoln's Service Dept. is so easy to navigate, you make an apt., you drive up, their Fast & Friendly Service Staff greet you, assist y Hempstead Ford/Lincoln's Service Dept. is so easy to navigate, you make an apt., you drive up, their Fast & Friendly Service Staff greet you, assist you and get to work on your vehicle immediately. I personally have been fortunate to have a lovely lady Karen Wunderlich who I deal with regularly whenever my Lincoln needs servicing. She is so helpful, friendly & fast. She gets me in out as fast as she can so I have a very little wait time. Anyone you may come in contact with here is friendly and if have to wait for anything you can rest assure you will be waiting surrounded by all the comforts of home. Anyone who is looking to purchase a Ford or Lincoln Hempstead Ford/Lincoln is the place to go. If you want honest, courteous, fast & friendly service you will be in the right place. Don't just take my word for it, pay these great folks a visit. More

Horrible! I purchased a used 2008 GMC Envoy last April and I am completely unsatisfied with the car and service! I would recommend your dealership to anyone. I purchased a used 2008 GMC Envoy last April and I am completely unsatisfied with the car and service! I would recommend your dealership to anyone. More

Excellent customer service; Staff are truly honest & genuine I purchased a 2016 Lincoln from this dealership in December 2015. It is my first luxury American car having always driven German cars. I kept compar I purchased a 2016 Lincoln from this dealership in December 2015. It is my first luxury American car having always driven German cars. I kept comparing the car to my previous cars and it surpasses all my expectations! What makes this even more enjoyable to drive is the team at Hempstead Ford Lincoln who are there to assist you if you need their help. The car has been a dream, but for routine matters I have had the pleasure of working with Karen Wunderlich who is personable, knowledgeable and always gets me out of there in record time. I enjoy the treatment and it is not special treatment - they treat all their customers as if we own stock in the company! More

Excellent service Charlie Durante took care of me as soon as I arrived. He is always very friendly and efficient and gets me in and out as quick as possible. Dina Vel Charlie Durante took care of me as soon as I arrived. He is always very friendly and efficient and gets me in and out as quick as possible. Dina Vella is always very helpful and goes out of her way to make sure I am taken care of More

Service for my Lincoln Town Car Karen Wunderlich has a unique commitment to excellence. She worked very diligently to service my Lincoln Town Car, and did the absolute best job. I Karen Wunderlich has a unique commitment to excellence. She worked very diligently to service my Lincoln Town Car, and did the absolute best job. I truly appreciate her commitment to get me a loaner and make sure all my concerns were addressed in a very timely manner. I find it very easy to work with her, because she is articulate, and never given to impulsiveness or haste. More