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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
618 Reviews

618 Reviews of Hempstead Ford Lincoln - Service Center

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March 30, 2017

Fantastic service My car broke down on the road, they towed it fixed it and got me back on the road!!! Shoutout to Charlie and crew!! Thank you!!!! More

by Luktar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2017 -

Hempstead Ford Lincoln responded

We're so glad to hear that our team was able to help you out! Thank you for the kind review, and we'll be sure to pass the kind words along to Charlie and crew!

March 30, 2017

Thank you Juan Toro Brought my Lincoln MKZ for inspection and oil change today. My service consultant was Juan Toro. He was excellent. I arrived at 9:00 a.m. and was out More

by Nick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Toro
Apr 20, 2017 -

Hempstead Ford Lincoln responded

Nick, we're so happy to hear that you had a great service experience! Thank you for the kind words, and we'll be sure to let Juan know how pleased you are.

March 27, 2017

Fabulous service! Charlie was my advisor. He was very professional, courteous and efficient! I was in and out of service in record time! Well taken care of! Very comfor More

by Mustanglady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Mar 27, 2017 -

Hempstead Ford Lincoln responded

Hello, Thank you for taking the time to review our service department! I am pleased to hear that you had a comfortable and enjoyable experience! I will pass your kind words on to Charlie!

March 25, 2017

TOP SERVICE EVERYTIME!!!! I have been involved (and have purchased a few cars) with this dealer for over 20 years, and they still are one of the top quality places when it come More

by stycklinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
Mar 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for sharing your feedback about our service department! We are so happy to have you as a part of the Hempstead Ford Lincoln family over the past 20 years! Heres to many more years of stress-free, enjoyable visits!

March 24, 2017

OilChange Jonathan was such a great help to make this morning. Also Hadd a great attudeal early in the morning. I have been a customer of thus dealership for 1 More

by Baybgrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Mar 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our service department! We greatly appreciate your business over the last 12 years! We hope to continue to exceed your expectations in the future! I will pass your praises on to Jonathan.

March 20, 2017

A good experience Juan Toro was my service manager and he described to me what had to be done in a very professional manner.The work was done, no surprises and he calle More

by michael phelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Toro
Mar 20, 2017 -

Hempstead Ford Lincoln responded

Hi Michael, Thank you for taking the time to share your review! I am happy to hear that your experience with our service department went so smoothly! Thank you for your recommendations - I will be sure to pass your kind words on to Juan!

Mar 21, 2017 -

Hempstead Ford Lincoln responded

Hi Michael, Thank you for taking the time to review our service department! We strive to make every visit quick, easy and enjoyable! I will pass your kind words on to Juan!

March 18, 2017

first service with new Explorer Best service visit I've ever had. I was 1/2 hour early for my appointment. They took me right in, was greeted by very pleasant Service Rep, Karen Wund More

by ronald.goebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Mar 20, 2017 -

Hempstead Ford Lincoln responded

Hi Ronald, Thank you for taking the time to review our service department! I am happy to hear that your visit was smooth and stress-free! I will be sure to pass your praises on to Karen!

March 16, 2017

Service advisor, Karen Today, I made an unscheduled visit to Hempstead Ford Lincoln for a service. The service advisor, Karen was welcoming and reassured me that she would b More

by Lindabokitko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen wunderlich
Mar 16, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our service department! I am happy to hear that your visit was a success! I will be sure to pass your praises on to Karen! We are so happy to have you as a part of the Hempstead Ford Lincoln family!

March 16, 2017

Been with this dealer since 1989 Good people's work with you take care of you and your car I like my MKX this is my second MKX BUT MY FIFTH LINCOLN LOVE IT More

by Clarence Lambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Mar 20, 2017 -

Hempstead Ford Lincoln responded

Thank you for your high rating and kind words, Clarence! Congrats on the new MKX, lucky number 5!

March 13, 2017

Great experience this time. Charlie Durante was so great. Charlie Durante was great. He was professional. Had a smile on his face at all times. He knew exactly what the problem was with my vehicle. I did More

by ursula, guerrera13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Mar 14, 2017 -

Hempstead Ford Lincoln responded

Thank you for your feedback about our service department! You can always count on service and a smile! I will be sure to pass your praises on to Charlie.

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