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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
630 Reviews

630 Reviews of Hempstead Ford Lincoln - Service Center

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August 13, 2017

Helpful and professional people The people at this dealership were friendly, helpful, and professional. In particular, Karen W. in the service department and Stan in the sales depart More

by SafeDriver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen W. in service and Stan in sales
Aug 14, 2017 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

August 04, 2017

Terrific service and terrific people. Maria, my service person, is outstanding and takes care of my car like it is her own. She is on top of everything. Could not ask for better servic More

by lmariefly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
Aug 04, 2017 -

Hempstead Ford Lincoln responded

We're extremely grateful for the kind words! Thank you, and we look forward to seeing you again.

August 02, 2017

great Drop of my work van and the advisor John Lydon was very helpful and kept in contact with our office and mechanic to inform us when we can pick up our More

by Ralph Nadile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john lydon
Aug 02, 2017 -

Hempstead Ford Lincoln responded

Ralph, we're so pleased to hear that you had a good service experience with us! Thank you for the kind words, and we look forward to seeing you again.

August 01, 2017

Once AGAIN, A GREAT service experience Arrived for my appointment and was greeted by Charlie with a smile and a hardy handshake. Charlie asked what brought me there this morning. I explai More

by cscar26314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
Aug 01, 2017 -

Hempstead Ford Lincoln responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

July 24, 2017

new car problem dealt with service advisor Karen W. , she was fantastic, she handled my problem 1,2,3 and I was on my way. THANK YOU KAREN!!! More

by thegreatescape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen W.
Jul 24, 2017 -

Hempstead Ford Lincoln responded

We're so glad you had a great service experience with Karen! Thank you, and we'll be sure to pass along the compliments.

July 22, 2017

My experience has always been very positive and favorable. I have given the rating that I have because this is the truth. My adviser Karen is very efficient and knowledgeable and is always willing to offer More

by fordguymarc2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jul 24, 2017 -

Hempstead Ford Lincoln responded

Thank you so much for the kind words, and we'll be sure to pass along the compliments to Karen.

July 21, 2017

Service visit Scheduled a car visit for inspection and oil change for a Saturday. Arrived slightly early and was checked in in about 2 minutes. Greeted by Karen a More

by first contact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jul 21, 2017 -

Hempstead Ford Lincoln responded

We're so pleased to hear that you had a wonderful service experience with us! Thank you for the kind words, and we look forward to seeing you again.

July 21, 2017

Incredible service Juan takes the time to explain what is wrong. There is never a push to spend money needlessly. He is pleasant. Juan follows through with the philos More

by PJStillwaggon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 21, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for the kind words, and your years of being a loyal customer! We'll be sure to pass along the compliments to Juan, and we look forward to seeing you again.

July 19, 2017

Poor service for commercial. I broke my van there for two days nothing was being done after two days I was told to come back for a different appointment which who knows if he's go More

by 12355678
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jul 19, 2017 -

Hempstead Ford Lincoln responded

We apologize for your less than satisfactory experience; however, based on the information provided in this review, we're unable to look up your customer history. At your earliest convenience, please contact the dealership so we can discuss this matter further in hopes of rectifying the situation, thank you: (855) 902-5935.

More
July 13, 2017

Smooth Customer Service I had to bring my 2017 Ford Escape on 7/11/17 because my spare key need to be reprogramed. Karen Wunderlich checked in my car at 7:30AM and was able t More

by wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, Wunderlich
Jul 17, 2017 -

Hempstead Ford Lincoln responded

Wendy, we can't thank you enough for the kind words! Glad your service experience with Karen was a good one, and we look forward to seeing you again!

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