Hempstead Ford Lincoln - Service Center

service the service dept was great Charlie Durante was the BEST had a loaner car in no time........ my experience with other dealers was not so great but this the service dept was great Charlie Durante was the BEST had a loaner car in no time........ my experience with other dealers was not so great but this was the best thank you Charlie Durante More

Excellent - There have been no negative aspects at any time. The sales representatives have always been very responsive to my needs, they are polite and they process me quickly. My car is returned on time and t The sales representatives have always been very responsive to my needs, they are polite and they process me quickly. My car is returned on time and the process goes as planned. More

Service department John and Karen in the service department were extremely helpful in getting my Ford Flex back up and running. I also was able to have a loaner car made John and Karen in the service department were extremely helpful in getting my Ford Flex back up and running. I also was able to have a loaner car made available to me and could not have been happier Thanks Stuart Greeneberg More

Went in for the annual inspection Everyone was super friendly and helpful. I was greeted as soon as I pulled up and the entire process was easy and fast. Karen was amazing! Everyone was super friendly and helpful. I was greeted as soon as I pulled up and the entire process was easy and fast. Karen was amazing! More

Great dealership I switched dealerships to Hempstead Ford Lincoln and am thrilled. Karen was my service consultant. She was knowledgeable and so pleasant to work with. I switched dealerships to Hempstead Ford Lincoln and am thrilled. Karen was my service consultant. She was knowledgeable and so pleasant to work with. I felt like family and I was unknown to them but they treated me like they always knew me. More

Service was fantastic Had problem with check engine light (second time) Karen in service was so great today, trying so hard to help me and be accommodating, knowing that I Had problem with check engine light (second time) Karen in service was so great today, trying so hard to help me and be accommodating, knowing that I had brought the car in before, and was having trouble again. Thanks Karen for really listening to me, and helping me today! More

My Ford Fusion Service The Service My Ford Fusion receives at Hempstead Ford Lincoln can be expressed in a few words: Efficient, professional, dedicated, trustworthy and rel The Service My Ford Fusion receives at Hempstead Ford Lincoln can be expressed in a few words: Efficient, professional, dedicated, trustworthy and reliable. Patrick Castelluccio More

Great!! Karen, the service advisor, is wonderful and always looking out for your best interest! Had a slight issue that needed to be corrected after a repair Karen, the service advisor, is wonderful and always looking out for your best interest! Had a slight issue that needed to be corrected after a repair and she was very accommodating and made sure it was fixed immediately. More

worst customer service i had leased a car from this dealership, on many occasions when getting service or a recall or oil change i was delayed in the dealership 3 to 4 hours i had leased a car from this dealership, on many occasions when getting service or a recall or oil change i was delayed in the dealership 3 to 4 hours and for no apparent reason, then when service was completed the female service representative asked me to give her all 10s on her review and asked me to say she offered me a loaner car as well so she would not get in trouble. I would have liked to have been offered the loaner car. also i tried to work with the sales department on a few occasions to either purchase the car or lease another and received no return phone calls. I was very disappointed with this dealership. More

Awesome service Everyone at this dealership are professional, helpful, caring and understanding. They work around your schedule. They go above and beyond. I wou Everyone at this dealership are professional, helpful, caring and understanding. They work around your schedule. They go above and beyond. I would also like to address the sales department. The sales department staff are very helpful and patient. I have purchased 3 cars from this dealership. Looking at our 4th car purchase. More