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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
619 Reviews

619 Reviews of Hempstead Ford Lincoln - Service Center

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December 22, 2023

They made making an appointment easy and check in was quick and simple. The work was top quality. More

by kegibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Hempstead Ford Lincoln responded

Thank you for sharing your experience! We're glad to hear that scheduling an appointment was a breeze and that the check-in process was swift and straightforward for you. Providing top-quality work is always our goal, and we're thrilled that we could meet your expectations. If there's anything else we can do to enhance your visits in the future, please let us know. We appreciate your feedback and look forward to serving you again!

December 19, 2023

Sales was ok. Service was pretty sneaky tho. Accepted our car for service work without telling us our warranty expired a few hundred miles before and charged three More

by bmag78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
Dec 19, 2023 -

Hempstead Ford Lincoln responded

We apologize that your experience at Hempstead Ford Lincoln was anything less than satisfactory. Please contact the Service Manager, Oliver Czavar, at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. hempflservice@gmail.com/516-483-7200 EXT 101

December 17, 2023

Always excellent service. The service advisors are helpful and professional and I’ve never had a problem making an appointment. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 18, 2023 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

December 02, 2023

Very good and helpful from sales to service department Will be using them again soon Rich was very helpful More

by Lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salesman JC
Dec 04, 2023 -

Hempstead Ford Lincoln responded

Lorraine - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

November 14, 2023

Hempstead Ford is by far the best. Another positive experience this week with great treatment and communication from John Lydon. I will continue to use and recommend the Hempstead For More

by Dgsheff29
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Nov 15, 2023 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

November 04, 2023

Great service very fast did what I ask them keep me up to date with the process More

by Jayy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fiedler
Nov 06, 2023 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

October 25, 2023

Always professional and courteous behavior. Xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx More

by Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Hempstead Ford Lincoln responded

Kenneth - Thank you for the kind words, and we look forward to seeing you again!

October 22, 2023

Service Department is impeccable with friendly & knowledgeable staff, my Service Manager a Mr. John was top notch "Aces". He handled all the paperwork with a friendly smile & aplomb. You could not More

by Jim Demetrakis
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. John in the Service Dept/Desk
Oct 23, 2023 -

Hempstead Ford Lincoln responded

Jim - Thank you for the kind words, and we look forward to seeing you again!

October 19, 2023

Efficient, took care of my issue, very knowledgeable dealing with the problem and very friendly More

by den714roh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lydon
Oct 20, 2023 -

Hempstead Ford Lincoln responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

Oct 20, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

October 19, 2023

Great service dept. Fair pricing. Nice waiting area. Easy scheduling of service. Happy with dealership. More

by giloi_31
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown Person
Oct 20, 2023 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

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