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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
630 Reviews

630 Reviews of Hempstead Ford Lincoln - Service Center

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November 08, 2017

THE BEST DEALERSHIP I HAVE EVER DEALT WITH This is the second Lincoln I bought from this dealer. The sales person (Suzanne) was terrific both times. I brought my car in for service today. My More

by Bille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne, Charlie
Nov 09, 2017 -

Hempstead Ford Lincoln responded

Bille, we can't thank you enough for this wonderful review! We're so glad you had a great service experience, and we look forward to seeing you again.

November 03, 2017

Hempstead Ford Lincoln is the best! I recently took my car in for my 10K service & had the best customer service experience ever! Thank you so much to Doug Curtis, Karen W. in service & More

by MsTiaBlake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen W. & Evan Boucaud
Nov 03, 2017 -

Hempstead Ford Lincoln responded

Tia, we're overjoyed that you had a wonderful service experience with Doug, Karen and Evan! Thank you so much for the kind words, and we look forward to seeing you again.

November 03, 2017

Excellent My last maintenance visit to this dealership waso nothing less than a 5 stars experience. Karen wurderich was as alwaYsidro a pleasure to deal with. More

by Betty Redling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex mingo
Nov 06, 2017 -

Hempstead Ford Lincoln responded

Betty, we can't thank you enough for this stellar review of your service experience! We'll be sure to pass along the kind words to Karen, and we look forward to seeing you again.

October 25, 2017

GREAT AS ALWAYS Pulled in this morning and was greeted, as usual, with a smile and a good morning. Al, service advisor, came over and greeted me also and asked what More

by cscar26314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
intake men and AL service advisor
Oct 25, 2017 -

Hempstead Ford Lincoln responded

We're so glad to hear that you had a wonderful service experience with us! Thank you for taking the time to write this great review, and we look forward to seeing you again.

October 23, 2017

Top of the line Customer Service & Satisfaction I brought my Lincoln MKX SUV in to have a minor part replaced. I was immediately attended to by Karen and given a brand new Lincol loaner and I was ou More

by Pattic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Oct 24, 2017 -

Hempstead Ford Lincoln responded

We're so glad Karen provided you with exceptional customer service! Thank you for the kind words, and we look forward to seeing you again.

October 20, 2017

Great Experience in the Service Department. I came to Hempstead Ford Lincoln for service and I worked with Karen W. Karen was personable, knowledgeable and easy to work with. Karen took care o More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen W.
Oct 24, 2017 -

Hempstead Ford Lincoln responded

Jenny, we're overjoyed that you had a wonderful service experience with Karen! Thank you for the kind words, and we look forward to seeing you again.

October 14, 2017

Only Dealership to be at from sales to service As a female, I have spent years purchasing and leasing cars on my own. This is the ONLY dealership I have ever left feeling that I got the best deal More

by Female driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan (service), previously Frank (sales)
Oct 16, 2017 -

Hempstead Ford Lincoln responded

On behalf of everyone here at Hempstead Ford Lincoln, we thank you for this wonderful review! We'll be sure to pass along the kind words to the rest of the team, and we look forward to seeing you again.

October 13, 2017

EXCELLENT....All the time! I have been a customer for over six year; this is my third Lincoln serviced at Hempstead Ford Lincoln and they are wonderful! Karen makes sure that m More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Susan in Sales are excellent too!
Oct 16, 2017 -

Hempstead Ford Lincoln responded

Frank, we can't thank you enough for the kind words and your continued patronage! We'll be sure to pass along the compliments to the rest of the team, and we look forward to seeing you again.

September 26, 2017

Best Customer service Always the most friendly staff and very accommodating. I look forward to seeing the good folks at Hempstead Ford everytime the family goes. Already se More

by Kford123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
Sep 26, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for the kind words!

August 14, 2017

Extremely Helpful! I own a Ford Expedition EL. I brought the truck in for service because the back AC unit went out. This is the 4th time I brought it in and unfortuna More

by JeannieEspo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan and Maria
Aug 14, 2017 -

Hempstead Ford Lincoln responded

Jeannie, we're so glad Juan and Maria were able to accommodate you! Thank you for this wonderful review, and we'll be sure to pass along the kind words.

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