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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
630 Reviews

630 Reviews of Hempstead Ford Lincoln - Service Center

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December 09, 2017

Personalized, trustworthy and dependable dealership Hempstead Ford Lincoln had been servicing my leased cars since 1997. They have always been friendly, professional, prompt and reliable for all my ser More

by Rothenburg,Rita123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante, service advisor made an exceptional effort to completely satisfy all my service needs.
Dec 11, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for these kind words and your continued patronage! Enjoy #8, and we look forward to seeing you again.

December 09, 2017

first service appointment very curtiuos, fast service. Karen wunderkind was a very helpful service advisor. i would recomend service there anytime.the whole ford experience has More

by thomas davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen wunderlich
Dec 11, 2017 -

Hempstead Ford Lincoln responded

Thomas - We're extremely grateful for the kind words and generous recommendation!

December 08, 2017

Service to my Lincoln 2016 MKX The service at Hempstead Ford Lincoln was outstanding! Their service rep Karen was kind, courteous and knowledgeable. She was able to get us a loaner More

by cykram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 08, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for this incredible review! We're blown away by the kind words, and we look forward to seeing you again.

December 08, 2017

Hempsread Ford LIncoln and Karen(service advisor) were great Car in for 6 month 7500 mile service and Butler service on my MKZ. From start to finish everything was great. Car was picked up at my place of busines More

by MR. C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich, Andrew(delivered loaner)
Dec 11, 2017 -

Hempstead Ford Lincoln responded

We're over the moon that you had a wonderful service experience with Karen! Thank you for the kind words, and we look forward to seeing you again.

December 07, 2017

Karen Wunderlich best service person Had to bring two of my cars for repair and she made sure she called when they found out the problem and called me to let me know when they would be re More

by Francesco p pomara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen wunderlich
Dec 08, 2017 -

Hempstead Ford Lincoln responded

Francesco - We're so pleased to hear you had a pleasant service experience with Karen! Thank you for the kind words, and we look forward to seeing you again.

December 07, 2017

Karen was great, a real jewel at service department. Karen spoke with me like we were family, great person and an asset to service department. Karen made it a good experience. I will return. More

by Michael Yodice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 08, 2017 -

Hempstead Ford Lincoln responded

Michael - Thank you for taking the time to post this nice review! We'll be sure to pass along the compliments to Karen, and we look forward to seeing you again.

December 04, 2017

Karen Wunderlich was the best service person I’ve met so far Brought my truck in for a low tire light, and was quickly serviced and back on the road. Karen Winderlich did a great job of making sure it got done q More

by Das
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 04, 2017 -

Hempstead Ford Lincoln responded

We're so glad Karen was able to help you out! Thank you for sharing your great service experience, and we look forward to seeing you again.

November 30, 2017

Arrived for 9:30am Appointment for oil/filter change Was met by service agent Juan Toro, who took very good care of me by checking my records and noted I was entitled to not only a free oil change but al More

by fordfuisonist2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Toro, service advisor
Nov 30, 2017 -

Hempstead Ford Lincoln responded

Wow, thank you so much for this amazing review! The kind words are greatly appreciated, and we look forward to seeing you again.

November 21, 2017

Thank you Paul Chaleff Went in for service today 9 a.m. for my Ford Transit 250. Only 45 minutes. Oil change, tire rotation, free NYS inspection, free wash. As always excell More

by Nick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chaleff
Nov 21, 2017 -

Hempstead Ford Lincoln responded

Nick - we're overjoyed that you had such a great service experience with us! Thank you for the kind words, and we look forward to seeing you again.

November 17, 2017

AS ALWAYS A SMOOOOOOTH PROCESS As always a SUPER trip to the dealer for service. I was immediately approached by a greeter who ask the reason for my visit and who was my service More

by cscar26314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Nov 17, 2017 -

Hempstead Ford Lincoln responded

We're so pleased to hear that you had a wonderful service experience! Thank you for the kind words, and we look forward to seeing you again.

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