Hempstead Ford Lincoln - Service Center

Excellent My last maintenance visit to this dealership waso nothing less than a 5 stars experience. Karen wurderich was as alwaYsidro a pleasure to deal with. My last maintenance visit to this dealership waso nothing less than a 5 stars experience. Karen wurderich was as alwaYsidro a pleasure to deal with. Service like this is what makes this dealership different from the rest. Karen always goes that extra mile and takes the time to make sure I am satisfied with my service visit. Karen is zero valued team member and I totally recommend lincoln/ford. That's why my cousin bought her ford Mustang from CJ two yrs ago. We love this dealership. Thank you Karen for great service More

GREAT AS ALWAYS Pulled in this morning and was greeted, as usual, with a smile and a good morning. Al, service advisor, came over and greeted me also and asked what Pulled in this morning and was greeted, as usual, with a smile and a good morning. Al, service advisor, came over and greeted me also and asked what brought me here today. We went over my concerns and was reassured that it all would be taken care of and would be in contact to update me later in the day. He had my loaner car ready, and was done in less than 15 min. Thank You More

Top of the line Customer Service & Satisfaction I brought my Lincoln MKX SUV in to have a minor part replaced. I was immediately attended to by Karen and given a brand new Lincol loaner and I was ou I brought my Lincoln MKX SUV in to have a minor part replaced. I was immediately attended to by Karen and given a brand new Lincol loaner and I was out the door in 5-7 minutes. I received a call a couple of hours later from Karen telling me the Car was ready. I said they are done already? I really wasn’t surprised they really do take care of their Customers from the second you pull into the garage to the second you sign back out. Hempstead Ford/Lincoln is an organized and thorough operation. Karen who takes care of me every time I go in is such a sweetheart, she greets me with a smile and a big hello and she makes sure I’m always out quickly and I leave satisfied. I could not be more pleased with their entire team! Outstanding!!! More

Great Experience in the Service Department. I came to Hempstead Ford Lincoln for service and I worked with Karen W. Karen was personable, knowledgeable and easy to work with. Karen took care o I came to Hempstead Ford Lincoln for service and I worked with Karen W. Karen was personable, knowledgeable and easy to work with. Karen took care of issues that were specific to my (brand new) car, making it effortless for me. Karen demonstrates care and professionalism toward the consumer and the experience is great and appreciated. More

Only Dealership to be at from sales to service As a female, I have spent years purchasing and leasing cars on my own. This is the ONLY dealership I have ever left feeling that I got the best deal As a female, I have spent years purchasing and leasing cars on my own. This is the ONLY dealership I have ever left feeling that I got the best deal and the best service. I've had my car serviced here as well for a flat and some minor issues and the service department was awesome. I actually hugged the salesman when I left! More

EXCELLENT....All the time! I have been a customer for over six year; this is my third Lincoln serviced at Hempstead Ford Lincoln and they are wonderful! Karen makes sure that m I have been a customer for over six year; this is my third Lincoln serviced at Hempstead Ford Lincoln and they are wonderful! Karen makes sure that my service visit is always exceptional. More

Best Customer service Always the most friendly staff and very accommodating. I look forward to seeing the good folks at Hempstead Ford everytime the family goes. Already se Always the most friendly staff and very accommodating. I look forward to seeing the good folks at Hempstead Ford everytime the family goes. Already setting up my next lease with Hempstead Ford. More

Extremely Helpful! I own a Ford Expedition EL. I brought the truck in for service because the back AC unit went out. This is the 4th time I brought it in and unfortuna I own a Ford Expedition EL. I brought the truck in for service because the back AC unit went out. This is the 4th time I brought it in and unfortunately the mechanics there are unable to diagnose the problem. With that being said, Juan and Maria have been super helpful with the situation. Constantly calling me to give me an update. They also gave me a loaner car which was beyond the call of duty because I know Ford owners don't get a loaner when their car/truck is in service because I was never allowed to have a loaner before. Having the loaner has really helped me as I have three children. They first gave me a sedan and then told me to switch to an SUV. They are beyond caring and helpful. Juan and Maria have gone above and beyond the call of duty to help me. I'm grateful they work at Hempstead Ford and will continue to use either of them going forward. More

Helpful and professional people The people at this dealership were friendly, helpful, and professional. In particular, Karen W. in the service department and Stan in the sales depart The people at this dealership were friendly, helpful, and professional. In particular, Karen W. in the service department and Stan in the sales department made my family's contact with this dealership a good experience. More

Terrific service and terrific people. Maria, my service person, is outstanding and takes care of my car like it is her own. She is on top of everything. Could not ask for better servic Maria, my service person, is outstanding and takes care of my car like it is her own. She is on top of everything. Could not ask for better service than what the service center offers. All are pleasant to deal with every time I go in for a car check up. More