Hempstead Ford Lincoln - Service Center

SERVICE Excellent service department , especially my service rep. Charlie could not be more helpful, or easy to deal with. This is one of the big reasons I h Excellent service department , especially my service rep. Charlie could not be more helpful, or easy to deal with. This is one of the big reasons I have bought 3 cars from this dealership, an excellent service dept., thank you and Merry Christmas. More

So nice so patient and really made my experience amazing. I will send anyone I know to go back there in an instant. Thank you so much. I will send anyone I know to go back there in an instant. Thank you so much. More

Joy to Deal with the service Dept. I have been dealing with Hempstead ford for several years Charlie Durante is very "Professional".the wait is not bad very clean waiting room and, th I have been dealing with Hempstead ford for several years Charlie Durante is very "Professional".the wait is not bad very clean waiting room and, the service Advisors always keep You updated. I would Absolutely recommend Hempstead Ford. Tom Rice...... More

Did the right thing. Was not satisfied with the delivery of my new Lincoln truck but I must say Hempstead Ford Lincoln did the right thing. Within 24 hours I received Was not satisfied with the delivery of my new Lincoln truck but I must say Hempstead Ford Lincoln did the right thing. Within 24 hours I received a call from Karen in service,telling me they would be picking up my new truck and taking care of everything I wasn't satisfied with. Nice to deal with professional people! More

Excellent service. Quick in and out. Real professionals You call to make an appointment. You get your date. Pull up service representatives has your file. Tells you what will happen. Calls you when car read You call to make an appointment. You get your date. Pull up service representatives has your file. Tells you what will happen. Calls you when car ready. No fuss no mus. Real pros More

My service adviser Karen Wunderlich was very helpful. My rating was base on the kindness and knowledge of my service advisor. This repair corrected the problem. Vehicle washed, cleaned and satisfied with My rating was base on the kindness and knowledge of my service advisor. This repair corrected the problem. Vehicle washed, cleaned and satisfied with it's condition. More

Karen Wunderlich is the BEST! I brought my 2016 MKX in for regular service today. Karen greeted me, listened and understood all my concerns, and had a loaner waiting for me just I brought my 2016 MKX in for regular service today. Karen greeted me, listened and understood all my concerns, and had a loaner waiting for me just as I had been promised. I live 45 minutes away from Hempstead Lincoln and could bring my car to a closer dealership but since I've never had a problem with the service, I'll continue to bring my car to Hempstead Lincoln. More

Accommodating and Understanding From the outstanding sales agent John Talt to the service advisor Karen wunderlich which was on point courteous and stupendous on time management. The From the outstanding sales agent John Talt to the service advisor Karen wunderlich which was on point courteous and stupendous on time management. The encounters and transactions were smooth from start to end. Amazing! Thank you!! More

Thank you Karen Wunderlich My service adviser Karen Wunderlich is excellent. I went in today at 8:30 a.m. I was promptly greeted by her (as always) and she checked my MKX in les My service adviser Karen Wunderlich is excellent. I went in today at 8:30 a.m. I was promptly greeted by her (as always) and she checked my MKX in less than 10 minutes, for an oil change, tire rotation and NYS inspection (which is always no charge at Hempstead Ford Lincoln). All was done by 9:45 a.m. My MKX was also washed at no charge as always. More

Very good dealership; great sales team and terrific service I leased a Ford Fusion at a very good rate. I've had a minor recall that Karen in service advised would take a few days when in fact it took one day. I leased a Ford Fusion at a very good rate. I've had a minor recall that Karen in service advised would take a few days when in fact it took one day. I intend to lease my new vehicle from Hempstead Ford. More