Hempstead Ford Lincoln - Service Center

Do not use this dealer Hempstead ford provides a very poor customer srrvice experience. They are rude snd short with the customers. They treat ford customers like caddle bei Hempstead ford provides a very poor customer srrvice experience. They are rude snd short with the customers. They treat ford customers like caddle being herded to slaughter (the knife being the huge bill they hit you with). They NEVER RETURN PHONE CALLS. SO WHEN YOU TEY TO CHECK UP ON THE STATUS OF YOUR VEHICLE REPAIR YOU ONLY GET VOICEMAIL!! They don't bother to calk back. I guess the service department thrives on the facf that Fords break down so much that they always need repairs!!!! Service department is not worried because of the frequent and high price maintenance costs of owning a Ford! They could he more professional in their service delivery. More

Hempstead Ford is the worst The sales department has no problem selling you defective vehicles. We bought our $40,000 ford explorer only to have a ton of problems within 1000 mil The sales department has no problem selling you defective vehicles. We bought our $40,000 ford explorer only to have a ton of problems within 1000 miles of ownership: power steering unit went, a/c unit went, and tranny is whining. Service department is nonresponsive!they don't return calls, are unhelpful and take FOREVER to complete repairs on vehicles that should not be damaged. More

Karen Wunderlich You have an excellent service department and especially my service advisor Karen Wunderlich. She is very friendly, caring, professional & an asset to You have an excellent service department and especially my service advisor Karen Wunderlich. She is very friendly, caring, professional & an asset to your service department. The service was exceptional. More

Car service Charlie Durante from the service department was just super. He went above and beyond to make sure that everything was perfect. He even got me a loan Charlie Durante from the service department was just super. He went above and beyond to make sure that everything was perfect. He even got me a loaner car at the last minute and saved the day. Thanks Charlie. More

Service is exceptional - Karen is the most compassionate Loyal customer for over 10 years. Very satisfied with the attention to detail, caring staff from salesman(John Berto) to service(Karen W). Worth the t Loyal customer for over 10 years. Very satisfied with the attention to detail, caring staff from salesman(John Berto) to service(Karen W). Worth the trip, they place a very high value on customer service and loyalty. Best ! More

ANotaro H-F-L. Review Hempstead Ford Lincoln IS TOP SHELF!! I’ve come in multiple times w/ Emergency Service needed & HFL took me in On Tye Spot & performed repairs quickly Hempstead Ford Lincoln IS TOP SHELF!! I’ve come in multiple times w/ Emergency Service needed & HFL took me in On Tye Spot & performed repairs quickly & w/ quality. I use my personal F150 Lariat for my job as a Construction Field Inspector. W/250K miles I have HFL on speed dial. Thief hrs including Saturday’s have BAILED Me Out more than once. I’d recommend H-L-Ftoanyone who requires print expert COURTEOUS SERVICE WHEN YOUNEEDIT MOST!!👍👍👍👍👍👍 More

Good Service Whenever I go for service at Hempstead Lincoln they r alway nice Especially Charlie very courtis all the time. Always willing to go out his way to h Whenever I go for service at Hempstead Lincoln they r alway nice Especially Charlie very courtis all the time. Always willing to go out his way to help. Always a pleasure working with Charlie! More

Excellent Dealer; Excellent Service I had my 2014 Lincoln MKZ Hybrid serviced this past week at Hempstead Lincoln. Charlie Durante was my service adviser. Very easy experience. Car w I had my 2014 Lincoln MKZ Hybrid serviced this past week at Hempstead Lincoln. Charlie Durante was my service adviser. Very easy experience. Car was ready when promised (even earlier) and all work performed well, with a loaner car too ! Highly recommend this dealer and its service dept. More

Excellent Service Department I was traveling from out of town and had a problem with my driver side window; with no appointment, on a Saturday afternoon no less, Hempstead Ford Li I was traveling from out of town and had a problem with my driver side window; with no appointment, on a Saturday afternoon no less, Hempstead Ford Lincoln Service Department properly diagnosed and repaired the issue. The service advisers, Karen W. and Juan T. were professional, courteous and understanding. The repair technician, Vinny S., was a professional; he treated my 2014 Edge like it was his own. After the work was completed, my car was sent through their car wash and I was back on the road within two hours. The service department worked as a team to provide the BEST experience I have ever had at a dealership service department. I would recommend buying and having your Ford or Lincoln serviced there. V/r David C. 05FEB2018 More

Always A+ Been here for service twice on my explorer always great service! Only issue was on my second visit I received the incorrect vehicle check up paperwork Been here for service twice on my explorer always great service! Only issue was on my second visit I received the incorrect vehicle check up paperwork lol. Most people would not notice! More