Back

Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
618 Reviews

618 Reviews of Hempstead Ford Lincoln - Service Center

Sort by
March 12, 2018

Service is exceptional - Karen is the most compassionate Loyal customer for over 10 years. Very satisfied with the attention to detail, caring staff from salesman(John Berto) to service(Karen W). Worth the t More

by joeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berto & Karen W
Mar 12, 2018 -

Hempstead Ford Lincoln responded

Thank you so much for this fantastic review, and your years of loyal patronage!

February 26, 2018

ANotaro H-F-L. Review Hempstead Ford Lincoln IS TOP SHELF!! I’ve come in multiple times w/ Emergency Service needed & HFL took me in On Tye Spot & performed repairs quickly More

by ANotaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ciaccio
Feb 26, 2018 -

Hempstead Ford Lincoln responded

We're so glad to hear you continue to have great service experiences with us! Thank you for the compliments, and we look forward to seeing you again.

February 24, 2018

Good Service Whenever I go for service at Hempstead Lincoln they r alway nice Especially Charlie very courtis all the time. Always willing to go out his way to h More

by Kayla24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
Feb 26, 2018 -

Hempstead Ford Lincoln responded

Kayla - We're so glad you continue to have great service experiences with Charlie! Thank you for the kind words, and we look forward to seeing you again.

February 20, 2018

Excellent Dealer; Excellent Service I had my 2014 Lincoln MKZ Hybrid serviced this past week at Hempstead Lincoln. Charlie Durante was my service adviser. Very easy experience. Car w More

by Jack Slepian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durange
Feb 21, 2018 -

Hempstead Ford Lincoln responded

Jack - We're overjoyed that you had a great service experience! Thank you for the kind words and generous recommendation, and we look forward to seeing you again.

February 05, 2018

Excellent Service Department I was traveling from out of town and had a problem with my driver side window; with no appointment, on a Saturday afternoon no less, Hempstead Ford Li More

by cable55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen W. Juan T., Vinny S.
Feb 05, 2018 -

Hempstead Ford Lincoln responded

We're so glad to hear our service department was able to assist you! Thank you for the kind words, and we look forward to seeing you again.

January 10, 2018

Always A+ Been here for service twice on my explorer always great service! Only issue was on my second visit I received the incorrect vehicle check up paperwork More

by ChrisI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Vella
Jan 10, 2018 -

Hempstead Ford Lincoln responded

Chris - We greatly appreciate your feedback! Thank you for taking the time to rate your experience, and we look forward to seeing you again.

December 21, 2017

SERVICE Excellent service department , especially my service rep. Charlie could not be more helpful, or easy to deal with. This is one of the big reasons I h More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie and John
Dec 21, 2017 -

Hempstead Ford Lincoln responded

Jim - We're so glad you had a great service experience with Charlie! Thank you for the kind words, and we look forward to seeing you again.

December 20, 2017

So nice so patient and really made my experience amazing. I will send anyone I know to go back there in an instant. Thank you so much. More

by Freestylemj456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
Dec 21, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for the kind words! We appreciate the generous recommendation, and we look forward to seeing you again.

December 19, 2017

Joy to Deal with the service Dept. I have been dealing with Hempstead ford for several years Charlie Durante is very "Professional".the wait is not bad very clean waiting room and, th More

by Tom Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Dec 19, 2017 -

Hempstead Ford Lincoln responded

Tom - We're so glad to have you as a loyal customer! Thank you for the kind words, and we look forward to seeing you again.

December 17, 2017

Did the right thing. Was not satisfied with the delivery of my new Lincoln truck but I must say Hempstead Ford Lincoln did the right thing. Within 24 hours I received More

by Our Lincoln
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen in Service department
Dec 18, 2017 -

Hempstead Ford Lincoln responded

We're so glad we were able to rectify this situation. Thank you for giving us a chance to make things right, and we look forward to seeing you again.

...
35
...