Hempstead Ford Lincoln - Service Center

Reliable We've gotten our last 3 SUVs here and have them serviced here exclusively. We know we can rely on them for all our needs. We've gotten our last 3 SUVs here and have them serviced here exclusively. We know we can rely on them for all our needs. More

Great Service I highly recommend Hempstead Ford. Been using this dealership for years. Service is great and Sales are so helpful and they dont pressure you. Service I highly recommend Hempstead Ford. Been using this dealership for years. Service is great and Sales are so helpful and they dont pressure you. Service area is a comfy spot to wait. Wait times vary on what service you are having but they let you know. More

Excellent all the time! Karen is a wonderful member of the HLF team. She always keeps me informed of the status of my car and makes sure that I am totally satisfied each tim Karen is a wonderful member of the HLF team. She always keeps me informed of the status of my car and makes sure that I am totally satisfied each time I am there for service. More

Excellent service ⭐️⭐️⭐️⭐️⭐️⭐️ I highly recommend this dealership. We have bought plenty of cars over the years and this was my first experience at Hempstead Ford Lincoln, and I can I highly recommend this dealership. We have bought plenty of cars over the years and this was my first experience at Hempstead Ford Lincoln, and I can say they surpassed all the other dealerships we have dealt with. They are knowledgeable, friendly and handled all concerns and questions we had before buying our Lincoln!!!! Our first maintainance check up was a breeze with Charlie. Excellent customer service and quality of work. I would definitely recommend this dealership and look forward to buying my next car with them as well. More

motor of convertible, service check up brake inspection They checked my convertible top motor and found it ok. my brakes were fine but added fluid. my car was serviced and i received a full report. They checked my convertible top motor and found it ok. my brakes were fine but added fluid. my car was serviced and i received a full report. More

Consisten Excellent Service with the Service Department On the way home from work I noticed that a whining noise coming from the transmission had gotten significantly worse. I brought the car into the serv On the way home from work I noticed that a whining noise coming from the transmission had gotten significantly worse. I brought the car into the service center at about 11am without an appointment. The Service rep that was in at the time Karen, immediately took me in an tried to assist me. Overhearing the conversation Karen and I were having about the car, another service Rep, Charlie offered and went for a ride with me to determine how critical the noise was. Although he could not pinpoint the exact problem, he showed concern and recommended that I make arrangements to have the car left at the dealer to get looked at. Karen immediately went inside to work out getting me a loaner car. I was on my way home with the loaner car within an hour from when I arrived. I very much appreciated the concern and attentiveness that I received from both of the representatives, especially given that I did not have an appointment. I have purchased two car from this dealership and have used the service department for all of the maintenance on the cars for over 5 years. I would not go anywhere else due to the terrific service I get from the service department, More

Making things right I leased my 2017 for Explorer in Oct of 2017 and I am very happy with the vehicle. if it wasn't for Doug Curtis and Karen Wunderlich I would never hav I leased my 2017 for Explorer in Oct of 2017 and I am very happy with the vehicle. if it wasn't for Doug Curtis and Karen Wunderlich I would never have wanted to go back to this dealership again. I hit a few road blocks with a few other employees with phone calls, call backs, follow ups with my paper work but, Doug Curtis was able to expedite what I needed once he knew about the situation. Thank you Doug for Making Things Right! When I dropped my vehicle off last Thursday to be repaired, I met Karen and I was reassured she would take care of everything and there would be different outcomes. So far she has kept her word and I am confident I will get my car back with out any more issues, and my future experiences will be more positive. Thank you Karen for Making Things Right!!!!!!!!!!!!!!!!!! I also want to thank Cathy who is on the meet and greet line of servie for always being so pleasant and helpful. More

MKC Service The service rep Karen did a good job of keeping me informed of the repair issues and quickly resolved a last minute issue with the technician. The service rep Karen did a good job of keeping me informed of the repair issues and quickly resolved a last minute issue with the technician. More

Service representatives We have leased two cars through this dealership and have had nothing but the absolute best experiences each time the cars needed service. Karen and Jo We have leased two cars through this dealership and have had nothing but the absolute best experiences each time the cars needed service. Karen and John, and the other two service reps, are wonderful! I highly recommend this dealership!! More