Hempstead Ford Lincoln - Service Center

Be dealing with Karen Wunderlich for 12 years and very pleas Hempstead Lincoln dealership and service department has provided me with the best quality and service for 15 years. Karen Wunderlich has made it truly Hempstead Lincoln dealership and service department has provided me with the best quality and service for 15 years. Karen Wunderlich has made it truly pleasurable experience with a warm personality and professionalism for 12 of 15 years that bringing my car for service at Hempstead lincoln. The other employees are pleasant to be around as well. My car is taken care of right away and whatever may be an issue with the car, it is found immediately with no problems or issues afterwards. My visit today was New York State inspection. More

Service and warranty work Dropped off my Ford Explorer for service, 2 recalls and the engine light was on. From my phone call to make the appointment until I drove off with my Dropped off my Ford Explorer for service, 2 recalls and the engine light was on. From my phone call to make the appointment until I drove off with my truck the service provided to me was excellent! The work was completed quickly and professionally. More

Outstanding Service Time after Time What could have been a very stressful situation, turned out to be resolved with the expert service I received at Hempstead Ford. I have been a custo What could have been a very stressful situation, turned out to be resolved with the expert service I received at Hempstead Ford. I have been a customer of Hempstead Ford for the past 25 years. During that time I have received excellent and personalized service with every visit. My last visit resulted in my Explorer having to be towed to the dealership. My service rep, Karen Wunderlich, took care of me every step of the way, from the initial call to the return of the loaner and driving myself home. Ford is like family and I wouldn't go anywhere else. More

Polite and very professional From the minute we walked into the service area we were taken care of right away. Karen Wunderlich was very nice and and made sure we understood every From the minute we walked into the service area we were taken care of right away. Karen Wunderlich was very nice and and made sure we understood everything that the technicians were going to perform on the car. She also gave us the approximate time it was going to take. Of course, the car was ready sooner than expected. The car wash was an unexpected surprise. Top of the line service. As I quote from a popular movie,Hempstead Lincoln runs like an oiled machine! Thank you. More

Quick, efficient and very pleasant!! Brought my Edge in for recall appointment and was greeted by pleasant and professional service staff. Karen Wunderlich, my service advisor, arranged t Brought my Edge in for recall appointment and was greeted by pleasant and professional service staff. Karen Wunderlich, my service advisor, arranged the attention to my car and kept me informed about progress. Service was done quickly and my car was back to me in a few hours. I highly recommend this service department for its personnel, efficiency and clean comfortable environment. Thank You!! More

Efficient and professional I always buy Ford. It is convenient and easy to get to your location. I’m always taken in a timely fashion. I leave with an excellently ru I always buy Ford. It is convenient and easy to get to your location. I’m always taken in a timely fashion. I leave with an excellently running vehicle and a clean car too. Very nice More

service for oil change Brought my car in for an oil change and an an hour later it was done. Karen was the person that worked with me and was great to deal with. Brought my car in for an oil change and an an hour later it was done. Karen was the person that worked with me and was great to deal with. More

Excellent Dealership Hempstead Ford Lincoln is the best dealership for all your needs, from purchasing or leasing a new car or their excellent service department. In their Hempstead Ford Lincoln is the best dealership for all your needs, from purchasing or leasing a new car or their excellent service department. In their sales, John Berto and Evan could not do enough for you, and no one beats Karen Wunderlich for taking care of you for service. She keeps you informed at all times and calls you with updates. She really is the best! And Oliver is always checking with you as you wait to see if you need anything and to make sure you are updated by your service advisor. They are always asking if there is anything else they can do for you. I will never go anywhere else. That is why I have been a customer since 1989. Larry Cohen More

Excellent, caring, honest service: a true partner Karen was a great partner in providing excellent service on my new “Pre owned” Lincoln. She handled all of my requests flawlessly and provided a brand Karen was a great partner in providing excellent service on my new “Pre owned” Lincoln. She handled all of my requests flawlessly and provided a brand new Lincoln as a loaner car. Very Smart!! Thank you to Karen and team. More

The best Excellent service, great people, she made our visit comfortable and she was very nice. Came here for a routine visit of inspection and all went well. Excellent service, great people, she made our visit comfortable and she was very nice. Came here for a routine visit of inspection and all went well. Karen was very professional and she knows her job very well. Karen made our service experience very comfortable and we were done in very quickly. I would recommend coming to see her with any service needs. She was great! More