Hempstead Ford Lincoln - Service Center

Quick, efficient and very pleasant!! Brought my Edge in for recall appointment and was greeted by pleasant and professional service staff. Karen Wunderlich, my service advisor, arranged t Brought my Edge in for recall appointment and was greeted by pleasant and professional service staff. Karen Wunderlich, my service advisor, arranged the attention to my car and kept me informed about progress. Service was done quickly and my car was back to me in a few hours. I highly recommend this service department for its personnel, efficiency and clean comfortable environment. Thank You!! More

service for oil change Brought my car in for an oil change and an an hour later it was done. Karen was the person that worked with me and was great to deal with. Brought my car in for an oil change and an an hour later it was done. Karen was the person that worked with me and was great to deal with. More

Excellent Dealership Hempstead Ford Lincoln is the best dealership for all your needs, from purchasing or leasing a new car or their excellent service department. In their Hempstead Ford Lincoln is the best dealership for all your needs, from purchasing or leasing a new car or their excellent service department. In their sales, John Berto and Evan could not do enough for you, and no one beats Karen Wunderlich for taking care of you for service. She keeps you informed at all times and calls you with updates. She really is the best! And Oliver is always checking with you as you wait to see if you need anything and to make sure you are updated by your service advisor. They are always asking if there is anything else they can do for you. I will never go anywhere else. That is why I have been a customer since 1989. Larry Cohen More

Excellent, caring, honest service: a true partner Karen was a great partner in providing excellent service on my new “Pre owned” Lincoln. She handled all of my requests flawlessly and provided a brand Karen was a great partner in providing excellent service on my new “Pre owned” Lincoln. She handled all of my requests flawlessly and provided a brand new Lincoln as a loaner car. Very Smart!! Thank you to Karen and team. More

The best Excellent service, great people, she made our visit comfortable and she was very nice. Came here for a routine visit of inspection and all went well. Excellent service, great people, she made our visit comfortable and she was very nice. Came here for a routine visit of inspection and all went well. Karen was very professional and she knows her job very well. Karen made our service experience very comfortable and we were done in very quickly. I would recommend coming to see her with any service needs. She was great! More

KAREN The journey of how I came to work with and adore Karen at Hempstead Ford Lincoln is an interesting one yet a wordy story; I want to focus on the exemp The journey of how I came to work with and adore Karen at Hempstead Ford Lincoln is an interesting one yet a wordy story; I want to focus on the exemplary customer service experience. Karen, my advisor at this dealership, has been my advisor in past years; I write this illustrate that Karen is intuitive and very experienced in the automotive service industry; you can tell her what’s happening with your vehicle and she is on it which is invaluable to a customer like me that know very little about the mechanics and operating system of the vehicle that I am driving. Also to the dealerships credit, Customers like me feel comfortable with advisors like Karen so they customers continually return to purchase or lease vehicles and more importantly customers return to have their vehicles serviced by Hempstead Ford Lincoln. More

BEST SERVICE EXPERIENCE EVER! Brought my 2016 MKC in for service due to a minor problem I was having. Karen Wunderlich was especially "wunderful" by keeping me constantly updated Brought my 2016 MKC in for service due to a minor problem I was having. Karen Wunderlich was especially "wunderful" by keeping me constantly updated on the status of my repair. She was extremely pleasant and informative, as was the entire staff of this dealership. And in addition, I was given a 2018 MKX as a loaner! Compared to other not so great experiences I have had at Lexus and Audi, I highly recommend Hempstead Ford Lincoln. You won't be disappointed. More

Download gos Charlie Durante took care of the gps download efficiently while I waited for the 2013 MKX. I consistently receive great service from him and Paul. Charlie Durante took care of the gps download efficiently while I waited for the 2013 MKX. I consistently receive great service from him and Paul. the car also had an oil change which was also completed in a timely manner. More

Great service.very friendly staff Amazing experience Ihad the works performed on my explorer and everything was perfect because of the outstanding customer service that the wonderful K Amazing experience Ihad the works performed on my explorer and everything was perfect because of the outstanding customer service that the wonderful Karen Wunderlich provided me. She went above and beyond to satisfy a customer. More

Needed Air Bag replaced and the process was easy to follow I have a Lincoln that needed a new air bag and the process was easy to understand - bring car in to be reviewed, then part ordered, called two days la I have a Lincoln that needed a new air bag and the process was easy to understand - bring car in to be reviewed, then part ordered, called two days later and set appt. Took about two hours as expected and was able to work in the business lounge. Maria helped get the process going with Karen and together the service and expectations were excellent. Thank you Maria and Karen Jeff Mara More