Hempstead Ford Lincoln - Service Center

35k service Recently moved to area and went to this dealer to service of my 2015 fusion. Worked with Karen most times. Always treated fairly respectfully and curt Recently moved to area and went to this dealer to service of my 2015 fusion. Worked with Karen most times. Always treated fairly respectfully and curtiously. She also is a pleasure to deal with. By far a much better experience then the dealer I used to use out east. Will continue to use HFL for Service and will highly consider my next ford purchase from them More

Karen is a beautiful woman with outstanding personality I brought my ford f150 in to be serviced and Karen went above and beyond to help me with everything. Such a beautiful woman and outstanding performan I brought my ford f150 in to be serviced and Karen went above and beyond to help me with everything. Such a beautiful woman and outstanding performance.. people like her is the reason I would brag about Ford/Lincoln to the world. Great customer service... Thank you Karen. More

Karen was very helpful and fantastic. Nice to work with Karen is very helpful. And helped me when I needed help with my car. She is very accommodating. It’s nice to work with a friendly person. Good sense o Karen is very helpful. And helped me when I needed help with my car. She is very accommodating. It’s nice to work with a friendly person. Good sense of humor. More

Great service/ Great people As what seems to be the norm, once again my service at Hempstead was amazing. From Maria helping me with my issue, being greeted by a great smile, Jua As what seems to be the norm, once again my service at Hempstead was amazing. From Maria helping me with my issue, being greeted by a great smile, Juan taking care of the prep (he really went above) got me a ride home (helped my Saturday running around), Karen's smile and making me feel welcome, and finally, my Lincoln riding and looking good as new. I really cant say enough. No one like to have to bring your car to the dealer, however, these folks made the experience enjoyable. Love my MKX More

Airbag Nightmare Made Easier by Staff The only positive about the airbag nightmare is the treatment and kindness received by the staff Hempstead Ford Lincoln. If it wasn’t for Karen W. I The only positive about the airbag nightmare is the treatment and kindness received by the staff Hempstead Ford Lincoln. If it wasn’t for Karen W. I think I would have list my mind through the crazy process. More

Be dealing with Karen Wunderlich for 12 years and very pleas Hempstead Lincoln dealership and service department has provided me with the best quality and service for 15 years. Karen Wunderlich has made it truly Hempstead Lincoln dealership and service department has provided me with the best quality and service for 15 years. Karen Wunderlich has made it truly pleasurable experience with a warm personality and professionalism for 12 of 15 years that bringing my car for service at Hempstead lincoln. The other employees are pleasant to be around as well. My car is taken care of right away and whatever may be an issue with the car, it is found immediately with no problems or issues afterwards. My visit today was New York State inspection. More

Service and warranty work Dropped off my Ford Explorer for service, 2 recalls and the engine light was on. From my phone call to make the appointment until I drove off with my Dropped off my Ford Explorer for service, 2 recalls and the engine light was on. From my phone call to make the appointment until I drove off with my truck the service provided to me was excellent! The work was completed quickly and professionally. More

Outstanding Service Time after Time What could have been a very stressful situation, turned out to be resolved with the expert service I received at Hempstead Ford. I have been a custo What could have been a very stressful situation, turned out to be resolved with the expert service I received at Hempstead Ford. I have been a customer of Hempstead Ford for the past 25 years. During that time I have received excellent and personalized service with every visit. My last visit resulted in my Explorer having to be towed to the dealership. My service rep, Karen Wunderlich, took care of me every step of the way, from the initial call to the return of the loaner and driving myself home. Ford is like family and I wouldn't go anywhere else. More

Polite and very professional From the minute we walked into the service area we were taken care of right away. Karen Wunderlich was very nice and and made sure we understood every From the minute we walked into the service area we were taken care of right away. Karen Wunderlich was very nice and and made sure we understood everything that the technicians were going to perform on the car. She also gave us the approximate time it was going to take. Of course, the car was ready sooner than expected. The car wash was an unexpected surprise. Top of the line service. As I quote from a popular movie,Hempstead Lincoln runs like an oiled machine! Thank you. More

Efficient and professional I always buy Ford. It is convenient and easy to get to your location. I’m always taken in a timely fashion. I leave with an excellently ru I always buy Ford. It is convenient and easy to get to your location. I’m always taken in a timely fashion. I leave with an excellently running vehicle and a clean car too. Very nice More