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Hempstead Ford Lincoln - Service Center
Hempstead, NY
623 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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623 Reviews of Hempstead Ford Lincoln - Service Center
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November 03, 2018
People are great, service work frustrating Considering this is the second time in four months they’ve had my car for over a week for the same issue, I should be upset. However, Karen has been e Considering this is the second time in four months they’ve had my car for over a week for the same issue, I should be upset. However, Karen has been exceptionally accommodating. She understands how frustrating this process has been and has made it much easier to deal with. This is not the first time I’ve been dissatisfied with the actual service (plus last time they broke the back of my key, losing the emergency key—the guy I worked with then was less than concerned—I should have gotten a new one). I probably would have gone somewhere else but since this was for an issue they obviously didn’t fix the first time, I had to go back. Lucky I got Karen this time...because of her, I will give them another shot. More
by Molly1
Employees Worked With
Karen Wunderlich
November 03, 2018
Great Experience I had to bring my car in for a recall. Karen and Juan brought my car in on time and the work was performed in a timely manner. The car was returned cl I had to bring my car in for a recall. Karen and Juan brought my car in on time and the work was performed in a timely manner. The car was returned clean. They acted very professionally. I would recommend this dealership. More
by NickJeep
Employees Worked With
Karen and Juan
October 30, 2018
Very Happy I had an appointment scheduled and I arrived a bit early the car was taken right in and the service was performed as promised in a short period of tim I had an appointment scheduled and I arrived a bit early the car was taken right in and the service was performed as promised in a short period of time. My check in and check out was effortless More
by Nursey7229
Employees Worked With
Karen
October 25, 2018
Excellent and personalable Great pull in welcome service and greeted by someone, Had my loaner ready and I was out with in 15 minutes. Great follow up with the service rep. Great pull in welcome service and greeted by someone, Had my loaner ready and I was out with in 15 minutes. Great follow up with the service rep. More
by paesanajoe
Employees Worked With
Karen
October 24, 2018
Went in for service and was so happy I took my car in for service and it was a great experience. Karen in service took care of me and I was in and out in no time. She understood that I ne I took my car in for service and it was a great experience. Karen in service took care of me and I was in and out in no time. She understood that I needed to be home for my kids and she made sure that happened. Everyone that I met with at Hempstead Ford Lincoln was extremely helpful, friendly and professional. From the person who greeted me when I got out of the car, then Karen, and the woman who checked me out when I was finished. I've leased 2 cars from Hempstead Ford Lincoln and I would definitely do it again in the future. More
by rp312
Employees Worked With
Karen
October 22, 2018
Nice and Easy Brought car in for service and waited in service lounge which was clean and comfortable. Dealt with Juan Toro who was professional, courteous and fri Brought car in for service and waited in service lounge which was clean and comfortable. Dealt with Juan Toro who was professional, courteous and friendly. Thanks Juan! More
by stang13
Employees Worked With
Juan Toro
October 22, 2018
Hassle Free I took in my car on Saturday for an oil change and inspection. Karen Wunderlich and the staff at the service department were as always wonderful, pr I took in my car on Saturday for an oil change and inspection. Karen Wunderlich and the staff at the service department were as always wonderful, professional and courteous. More
by Joy115
Employees Worked With
Karen Wunderlich
October 20, 2018
Weekend service My car was serviced quickly and courteously. I had a problem with my car battery and they assessed and fixed the issue, performed a routine service ch My car was serviced quickly and courteously. I had a problem with my car battery and they assessed and fixed the issue, performed a routine service check (oil change, brake check, tire rotation, etc), and changed my rear brakes all within two hours, while I waited in their comfortable customer waiting lounge! More
by ZiffFord
Employees Worked With
Karen Wunderlich
October 19, 2018
Karen was awesome Karen from service was great for helping me with a number of things with my car. I love having her as our service contact at Hempstead Ford. James M Karen from service was great for helping me with a number of things with my car. I love having her as our service contact at Hempstead Ford. James Murphy More
by Hector
Employees Worked With
Karen from Servise Department
October 18, 2018
Thank you Karen W. I have purchased and leased 8 vehicles in the last few years at Hempstead Ford Lincoln. I would not go anywhere else. Besides their great prices for v I have purchased and leased 8 vehicles in the last few years at Hempstead Ford Lincoln. I would not go anywhere else. Besides their great prices for vehicles, their service department is #1. I always get fast appointments, loaner car, free NYS inspection, free car wash and great prices on service. Karen W. is my service advisor always. I highly recommend Karen W. More
by Nick M
Employees Worked With
Karen W.
