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Hempstead Ford Lincoln - Service Center
Hempstead, NY
632 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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632 Reviews of Hempstead Ford Lincoln - Service Center
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December 09, 2018
Excellent customer service Karen from service was very professional and extremely helpful. Definitely would refer anyone to this dealership. Karen helped me right away and my tr Karen from service was very professional and extremely helpful. Definitely would refer anyone to this dealership. Karen helped me right away and my truck was done before I knew it. More
by Collura7
Employees Worked With
Karen
November 29, 2018
Total Satisfaction What can you possibly say about a PERFECT experience! From the time you enter their facility to the time you exit, you know your car will be totally c What can you possibly say about a PERFECT experience! From the time you enter their facility to the time you exit, you know your car will be totally cared for. You are in the best of hands. Their lounge area is very well maintained and I have never seen an unhappy person in that place: they make you feel like FAMILY! I guess that's why I keep going back and buying all my cars there for the last 10 years! This company is a CLASSIC example of...GOOD MANAGEMENT! More
by Thebottle51
Employees Worked With
Karin and the service team
November 18, 2018
Lincoln Karen is awesome. I actually look to deal with her. I needed my new car serviced and had no issues with getting a car for the day. Karen is awesome. I actually look to deal with her. I needed my new car serviced and had no issues with getting a car for the day. More
by Tre
Employees Worked With
Karen
November 17, 2018
serive dept. I had an emergency windshield wiper broke. new car. fit me in for appt. fixed it in 10 min. since new car didn't charge. Sweetest guy guy Juan helped I had an emergency windshield wiper broke. new car. fit me in for appt. fixed it in 10 min. since new car didn't charge. Sweetest guy guy Juan helped me. Couldn't be easier or better. More
by lipkin58
Employees Worked With
Juan Toro
November 17, 2018
Service Department I had my first visit to the Service Department at Hempstead Ford Lincoln today, and it was a pleasant one. Service Advisor Karen Wunderlich is knowle I had my first visit to the Service Department at Hempstead Ford Lincoln today, and it was a pleasant one. Service Advisor Karen Wunderlich is knowledgeable and courteous; she knew what work the vehicle required, and it was done quickly and efficiently. More
by Explorer1
Employees Worked With
Karen Wunderlich
November 15, 2018
Supreme Service The great folks at Hempstead Ford once again took care of me and my family in a time of great need. 8:00 pm the previous night to avoid an accident I The great folks at Hempstead Ford once again took care of me and my family in a time of great need. 8:00 pm the previous night to avoid an accident I had to serve off the road and jump a curb and popped my tire front tire. I showed up the next morning with a very bad leak with no appointment and they immediately took care of the issue. i had my truck back in a very short time. Thanks again for always being ready and waiting for us. The Hillmans More
by Kford123456
November 11, 2018
Karen is the best I had the best experience this weekend getting work done on my car. Karen took such great care of me. She is so warm, knowledgeable and took care of m I had the best experience this weekend getting work done on my car. Karen took such great care of me. She is so warm, knowledgeable and took care of me like a Mother. Thank you again and I would recommend this place and especially her to everyone. More
by BobbyK2
Employees Worked With
Karen Wunderlich
November 10, 2018
Consistently outstanding service. Never disappointed This is my ninth Lincoln from this dealership and the quality of the service is always outstanding, Our service representative Karen provides us with This is my ninth Lincoln from this dealership and the quality of the service is always outstanding, Our service representative Karen provides us with the confidence in their work. This dealership has gone out of their way to provide a great atmosphere for their clients. Kudos to the entire team. More
by nypep
Employees Worked With
Karen Wunderlich
November 09, 2018
Service Department A++++ Absolutely superb customer service and fantastic experience with the Service Department. I never like going back to the dealer for service by this de Absolutely superb customer service and fantastic experience with the Service Department. I never like going back to the dealer for service by this dealership dispels all those myths about dealer service. Just a delightful experience from start to finish and they respected my time and got my work done super quick with no excuses. This dealership comes highly recommended!!! More
by dmilack
Employees Worked With
Karen Wunderlich
November 03, 2018
People are great, service work frustrating Considering this is the second time in four months they’ve had my car for over a week for the same issue, I should be upset. However, Karen has been e Considering this is the second time in four months they’ve had my car for over a week for the same issue, I should be upset. However, Karen has been exceptionally accommodating. She understands how frustrating this process has been and has made it much easier to deal with. This is not the first time I’ve been dissatisfied with the actual service (plus last time they broke the back of my key, losing the emergency key—the guy I worked with then was less than concerned—I should have gotten a new one). I probably would have gone somewhere else but since this was for an issue they obviously didn’t fix the first time, I had to go back. Lucky I got Karen this time...because of her, I will give them another shot. More
by Molly1
Employees Worked With
Karen Wunderlich
