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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
632 Reviews

632 Reviews of Hempstead Ford Lincoln - Service Center

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January 19, 2019

Great service! Prompt and courteous service. Provided a loaner at no cost and kept me updated on the status of the repairs and when the car would be ready for picku More

by rmoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 21, 2019 -

Hempstead Ford Lincoln responded

Thank you so much for the wonderful review. We look forward to seeing you again soon.

January 11, 2019

Great Customer Service Thank you Karen Wunderlich & Thomas Quiggle for fixing my car, Glad you were able to find the problem. Excellent A+ service and staff. And thanks t More

by LK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich, Thomas L. Quiggle, Jr,, Manny
Jan 11, 2019 -

Hempstead Ford Lincoln responded

George & Lynn - thank you for the kind words. We were happy to help and we look forward to seeing you again soon.

January 06, 2019

They took Good Care Of Me and My Vehicle I am impressed. We had warranty issues and they took good care of me. There were some additional problems after the warranty issues and they took car More

by arlene_wechsler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich and John
January 06, 2019

Service Call Karen at the service department did a great Job! She was very helpful and promptly helped us immensely and arranged a loaner car. GREAT JOB KAREN! More

by MRaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jan 07, 2019 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review and rate us. We hope to see you again soon.

January 06, 2019

Excellent Service...as always! As always, Karen and then entire HLF Service team took exceptional care of our car and us as their customers. This is our third Lincoln being service More

by frankny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jan 07, 2019 -

Hempstead Ford Lincoln responded

Frank, thank you so much for the wonderful review. We hope to see you again soon!

January 04, 2019

This Dealerships Sales and Service is Extremely Professional We have leased 2 Ford Edges from this Deakership. The sales department is great to work with and is helpful. They are able to match the customer need More

by Susan Hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Toro, Karen
Jan 04, 2019 -

Hempstead Ford Lincoln responded

Susan - thank you so much for the wonderful review. We look forward to seeing you again and enjoy your Ford Edge!

December 22, 2018

Rip off Went because my heater on the right wasn’t working. My service person said they had the part in stock, they did not and had to go elsewhere to get it More

by Not happy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Lydon
Jan 07, 2019 -

Hempstead Ford Lincoln responded

We apologize that your experience at Hempstead Ford Lincoln was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 888-458-5062

December 19, 2018

always goes the extra mile Have been using them for years. The service department is top notch and always delivers what they promise. The times they give you for work completion More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen in service & Suzanne in sales
Dec 20, 2018 -

Hempstead Ford Lincoln responded

George - thank you so much for the wonderful review. We look forward to seeing you again soon!

December 13, 2018

Excellent The dealership an service department are top notch. They are fair with prices. Service dept. is helpful and works quickly to get car done fast. More

by Kimmie367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Dec 18, 2018 -

Hempstead Ford Lincoln responded

Thank you so much for your wonderful review, and we look forward to seeing you again!

December 10, 2018

Outstanding Service The service was outstanding. The intake, with Karen, went quickly, professionally and with an emphasis on pleasing the customer. When I picked up th More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
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