Hempstead Ford Lincoln - Service Center
Hempstead, NY
632 Reviews of Hempstead Ford Lincoln - Service Center
Great service! Prompt and courteous service. Provided a loaner at no cost and kept me updated on the status of the repairs and when the car would be ready for picku Prompt and courteous service. Provided a loaner at no cost and kept me updated on the status of the repairs and when the car would be ready for pickup. More
Great Customer Service Thank you Karen Wunderlich & Thomas Quiggle for fixing my car, Glad you were able to find the problem. Excellent A+ service and staff. And thanks t Thank you Karen Wunderlich & Thomas Quiggle for fixing my car, Glad you were able to find the problem. Excellent A+ service and staff. And thanks to Manny for getting me back and forth to the shop. More
They took Good Care Of Me and My Vehicle I am impressed. We had warranty issues and they took good care of me. There were some additional problems after the warranty issues and they took car I am impressed. We had warranty issues and they took good care of me. There were some additional problems after the warranty issues and they took care of them promptly and did the right thing to help me again. Karen Wunderlich was wonderful and helpful. I will always contact her first due to her impressive customer service. More
Service Call Karen at the service department did a great Job! She was very helpful and promptly helped us immensely and arranged a loaner car. GREAT JOB KAREN! Karen at the service department did a great Job! She was very helpful and promptly helped us immensely and arranged a loaner car. GREAT JOB KAREN! More
Excellent Service...as always! As always, Karen and then entire HLF Service team took exceptional care of our car and us as their customers. This is our third Lincoln being service As always, Karen and then entire HLF Service team took exceptional care of our car and us as their customers. This is our third Lincoln being serviced by HLF and I have always been impressed with the wonderful service by Karen and then the full HLF team. We will continue to purchase our Lincoln's from HLF. More
This Dealerships Sales and Service is Extremely Professional We have leased 2 Ford Edges from this Deakership. The sales department is great to work with and is helpful. They are able to match the customer need We have leased 2 Ford Edges from this Deakership. The sales department is great to work with and is helpful. They are able to match the customer needs to get the exact car you are looking for. The Service Department is run seemlessly with no stress on the customers behalf. It’s an effortlessly, time productive and efficient department. We’ve only had our cars serviced at Hempstead Ford Lincoln in Hempstead, L.I. for many years and they have serviced our cars above our expectations with a smile and an old fashioned can do attitude. Juan Toro our service Manager always gives us complete information and guidance to ensure our cars are running in tip top condition. Their service is impeccable with excellent communication internally so everyone at this Dealership is on the same page which is why we hope to have a relationship with this dealership for many years to come. More
Rip off Went because my heater on the right wasn’t working. My service person said they had the part in stock, they did not and had to go elsewhere to get it Went because my heater on the right wasn’t working. My service person said they had the part in stock, they did not and had to go elsewhere to get it. The part cost $31.00 and they charged me $405.00 for labor, $135/per hr. and I’m positive they didn’t spend all that time working on my car. They should document their mechanics on video to show the hrs. Their mechanics are actually working on your car. More
always goes the extra mile Have been using them for years. The service department is top notch and always delivers what they promise. The times they give you for work completion Have been using them for years. The service department is top notch and always delivers what they promise. The times they give you for work completion are accurate. Very clean and all the staff is courteous More
Excellent The dealership an service department are top notch. They are fair with prices. Service dept. is helpful and works quickly to get car done fast. The dealership an service department are top notch. They are fair with prices. Service dept. is helpful and works quickly to get car done fast. More
Outstanding Service The service was outstanding. The intake, with Karen, went quickly, professionally and with an emphasis on pleasing the customer. When I picked up th The service was outstanding. The intake, with Karen, went quickly, professionally and with an emphasis on pleasing the customer. When I picked up the car, everything had been done as planned. I think the service at Hempstead Ford is all that I could hope for. More