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Hempstead Ford Lincoln - Service Center
Hempstead, NY
617 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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617 Reviews of Hempstead Ford Lincoln - Service Center
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November 15, 2018
Supreme Service The great folks at Hempstead Ford once again took care of me and my family in a time of great need. 8:00 pm the previous night to avoid an accident I The great folks at Hempstead Ford once again took care of me and my family in a time of great need. 8:00 pm the previous night to avoid an accident I had to serve off the road and jump a curb and popped my tire front tire. I showed up the next morning with a very bad leak with no appointment and they immediately took care of the issue. i had my truck back in a very short time. Thanks again for always being ready and waiting for us. The Hillmans More
by Kford123456
November 11, 2018
Karen is the best I had the best experience this weekend getting work done on my car. Karen took such great care of me. She is so warm, knowledgeable and took care of m I had the best experience this weekend getting work done on my car. Karen took such great care of me. She is so warm, knowledgeable and took care of me like a Mother. Thank you again and I would recommend this place and especially her to everyone. More
by BobbyK2
Employees Worked With
Karen Wunderlich
November 10, 2018
Consistently outstanding service. Never disappointed This is my ninth Lincoln from this dealership and the quality of the service is always outstanding, Our service representative Karen provides us with This is my ninth Lincoln from this dealership and the quality of the service is always outstanding, Our service representative Karen provides us with the confidence in their work. This dealership has gone out of their way to provide a great atmosphere for their clients. Kudos to the entire team. More
by nypep
Employees Worked With
Karen Wunderlich
November 09, 2018
Service Department A++++ Absolutely superb customer service and fantastic experience with the Service Department. I never like going back to the dealer for service by this de Absolutely superb customer service and fantastic experience with the Service Department. I never like going back to the dealer for service by this dealership dispels all those myths about dealer service. Just a delightful experience from start to finish and they respected my time and got my work done super quick with no excuses. This dealership comes highly recommended!!! More
by dmilack
Employees Worked With
Karen Wunderlich
November 03, 2018
People are great, service work frustrating Considering this is the second time in four months they’ve had my car for over a week for the same issue, I should be upset. However, Karen has been e Considering this is the second time in four months they’ve had my car for over a week for the same issue, I should be upset. However, Karen has been exceptionally accommodating. She understands how frustrating this process has been and has made it much easier to deal with. This is not the first time I’ve been dissatisfied with the actual service (plus last time they broke the back of my key, losing the emergency key—the guy I worked with then was less than concerned—I should have gotten a new one). I probably would have gone somewhere else but since this was for an issue they obviously didn’t fix the first time, I had to go back. Lucky I got Karen this time...because of her, I will give them another shot. More
by Molly1
Employees Worked With
Karen Wunderlich
November 03, 2018
Great Experience I had to bring my car in for a recall. Karen and Juan brought my car in on time and the work was performed in a timely manner. The car was returned cl I had to bring my car in for a recall. Karen and Juan brought my car in on time and the work was performed in a timely manner. The car was returned clean. They acted very professionally. I would recommend this dealership. More
by NickJeep
Employees Worked With
Karen and Juan
October 30, 2018
Very Happy I had an appointment scheduled and I arrived a bit early the car was taken right in and the service was performed as promised in a short period of tim I had an appointment scheduled and I arrived a bit early the car was taken right in and the service was performed as promised in a short period of time. My check in and check out was effortless More
by Nursey7229
Employees Worked With
Karen
October 25, 2018
Excellent and personalable Great pull in welcome service and greeted by someone, Had my loaner ready and I was out with in 15 minutes. Great follow up with the service rep. Great pull in welcome service and greeted by someone, Had my loaner ready and I was out with in 15 minutes. Great follow up with the service rep. More
by paesanajoe
Employees Worked With
Karen
October 24, 2018
Went in for service and was so happy I took my car in for service and it was a great experience. Karen in service took care of me and I was in and out in no time. She understood that I ne I took my car in for service and it was a great experience. Karen in service took care of me and I was in and out in no time. She understood that I needed to be home for my kids and she made sure that happened. Everyone that I met with at Hempstead Ford Lincoln was extremely helpful, friendly and professional. From the person who greeted me when I got out of the car, then Karen, and the woman who checked me out when I was finished. I've leased 2 cars from Hempstead Ford Lincoln and I would definitely do it again in the future. More
by rp312
Employees Worked With
Karen
October 22, 2018
Hassle Free I took in my car on Saturday for an oil change and inspection. Karen Wunderlich and the staff at the service department were as always wonderful, pr I took in my car on Saturday for an oil change and inspection. Karen Wunderlich and the staff at the service department were as always wonderful, professional and courteous. More
by Joy115
Employees Worked With
Karen Wunderlich
