Hempstead Ford Lincoln - Service Center

Quick / Professional / Thorough Had my first oil / filter and they did it within 90 minutes, complete with a safety inspection / report card and a complementary car wash! Just great Had my first oil / filter and they did it within 90 minutes, complete with a safety inspection / report card and a complementary car wash! Just great!! More

Excellent Customer Service and Tech Determination Dealt with Karen in Customer Service and Dennis in Service as the Tech. What patience and attention to detail! Every step of the process they were hel Dealt with Karen in Customer Service and Dennis in Service as the Tech. What patience and attention to detail! Every step of the process they were helpful and courteous. Highly recommend working with them. They were determined to get my issues resolved and did. More

Helped me out of a jam Karen was very helpful and I am very thankful for the entire Ford team. I was out of town on business and my car broke down and needed major work. I m Karen was very helpful and I am very thankful for the entire Ford team. I was out of town on business and my car broke down and needed major work. I managed to get to the dealer and they had my engine fixed in less than 3 hours. More

Awesome Karen Karen comes through for me yet again Every time the experience with her gets better and better. It is a pleasure to deal with her Karen comes through for me yet again Every time the experience with her gets better and better. It is a pleasure to deal with her More

noise in engine, new tires, antifreeze change, blend door Car was in for service to repair pressure hose, antifreeze change, new tires, oil change, blend door repair. Spoke to Karen when car was left off for Car was in for service to repair pressure hose, antifreeze change, new tires, oil change, blend door repair. Spoke to Karen when car was left off for servicing. Immediately she organized a loner vehicle until all repairs were completed. Parts had to be ordered and when received the remaining work was completed. Had the loner vehicle for 6 days which was an experience due to the size of the ford explorer. Returned the loner and I am now driving my newly serviced 10 year old Sable. More

Karen is my go to Excellent service all around but extra shout out to Karen. She understands both what my car needs and what I need to make the service process a breeze Excellent service all around but extra shout out to Karen. She understands both what my car needs and what I need to make the service process a breeze. More

Professionalism My experience at Hempstead Ford/Lincoln was one of professionalism and efficiency. I was received very quickly and my service consultant Linda was ve My experience at Hempstead Ford/Lincoln was one of professionalism and efficiency. I was received very quickly and my service consultant Linda was very helpful. More

Best Dealership This dealership has the best service personnel. They are caring and courteous and knowledgeable. They appreciate the customers and have their service This dealership has the best service personnel. They are caring and courteous and knowledgeable. They appreciate the customers and have their service taken care of as soon as possible. Karen Wunderlich has always been on top of our concerns. There is no one better. Larry More

Quality and Consistency, Hempstead Ford Lincoln Immediate in service write ups. Technical, patient, technical savvy service professionals. Karen, whom I would consider to be one of the outstanding r Immediate in service write ups. Technical, patient, technical savvy service professionals. Karen, whom I would consider to be one of the outstanding representatives of this iconic dealership, takes the time and makes the effort to resolve customer, any concerns or questions I have had. With the overwhelming brand choices; the most critical to be considered is by far the dealership and its entire staff representing the best departments any dealership could ask for. “Hempstead Ford Lincoln” has all the stars in place that represent dealership quality and consistency. More

Great staff so helpful We did not have an appointment and had a recall on our car and we just stopped in. Karen Wunderlich helped us immediately to do this for us. Thank y We did not have an appointment and had a recall on our car and we just stopped in. Karen Wunderlich helped us immediately to do this for us. Thank you Karen so much! Everyone there is so friendly and accommodating! More