Hempstead Ford Lincoln - Service Center

Karen is Awesome Karen helped me out of the biggest jam because of her I now have a new favorite ford dealership thanks Karen from Allison R Ford Escape AC issue Karen helped me out of the biggest jam because of her I now have a new favorite ford dealership thanks Karen from Allison R Ford Escape AC issue More

Extraordinary care and concern from Karen Wunderlich! Defining Customer Service, Karen was thorough in insuring that the problem with our Lincoln was addressed, and we really felt that our car was given t Defining Customer Service, Karen was thorough in insuring that the problem with our Lincoln was addressed, and we really felt that our car was given the very best of care. Especially reassuring since this car was not purchased here, yet we left with the feeling that ours was the most important car at their shop. I really believe that anyone meeting this pleasant professional will leave feeling the same way. More

Awesome service! Thanks to Karen and staff and family service!! I will come back here again for all of my car needs. They especially treat those customers who bough Thanks to Karen and staff and family service!! I will come back here again for all of my car needs. They especially treat those customers who bought their cars here very special. More

Excellent customer service - Especially by Karen Wunderlich! Love Ford trucks and appreciate the service at the Dealership. They really do listen and do their jobs well. Have had a Bronco, Escape, now an Explor Love Ford trucks and appreciate the service at the Dealership. They really do listen and do their jobs well. Have had a Bronco, Escape, now an Explorer and couldn't be happier. More

10,000 mile checkup My service consultant was Karen. She was extremely professional and friendly. Given the circumstances she was faced with. Being extremely short handed My service consultant was Karen. She was extremely professional and friendly. Given the circumstances she was faced with. Being extremely short handed, she was cool as a cucumber. My car was returned back to me within the time frame she provided give or take 15 minutes. I would recommend Karen if possible as a service agent. I know I’m only using her. More

Thank you Karen Wunderlich Hempstead Ford Lincoln service is the best. Always fast service and properly done. Went in today at 8:45 a.m. for my MKX oil change, and (free) inspec Hempstead Ford Lincoln service is the best. Always fast service and properly done. Went in today at 8:45 a.m. for my MKX oil change, and (free) inspection, Karen is my service advisor. Vehicle was ready (including free car wash) by 9:45. I highly recommend Hempstead Lincoln. I would not think of ever purchasing or leasing anywhere else, their prices are unbeatable, and Karen and their service department is first class. More

Best Service during an emergency! After I got a blow out on my front passenger tire, i was impressed with the service I received from Hempstead Ford Lincoln. Karen was able to quickly After I got a blow out on my front passenger tire, i was impressed with the service I received from Hempstead Ford Lincoln. Karen was able to quickly assess my situation & provide the guidance I needed to help fix the problem. She quickly told me to call roadside Ford assistance & have a tow truck dispatched to my location. She was able to ready the bays for my car once I got the spare put on and made the experience well worth the time and stress I was going through in 100+ heat on the side of the road. Kudos to Karen and Ford for helping me. My next car will be a Ford for sur Thanks Dan S. More

Terrible Customer Service I called to set up an appointment to bring my car in because of some front end issues and the earliest appointment they could provide is August 19th. I called to set up an appointment to bring my car in because of some front end issues and the earliest appointment they could provide is August 19th. As an inconvenience I'll have to look into another dealer father away from my home that can see us earlier. More

Outstanding Lincoln Car Service I have had the privilege of dealing with Karen Wunderlich for many years now. It is not often that one comes across a professional who if so polite an I have had the privilege of dealing with Karen Wunderlich for many years now. It is not often that one comes across a professional who if so polite and has such a profound sense of care and respect for her customers. She exemplifies what a car service professional should be, superbly well mannered, articulate, getting to the root cause of all problems in a very timely manner, and never given to impulsiveness or haste. I greatly appreciate her unwavering commitment to provide such an outstanding service and give her my highest possible recommendation. More

Service Charlie Durante was accommodating, thorough and easy to work with. My loaner was clean and filled with gas. My truck was returned to me in a timely ma Charlie Durante was accommodating, thorough and easy to work with. My loaner was clean and filled with gas. My truck was returned to me in a timely manner and looked like new after having the Butler device done. More