Hempstead Ford Lincoln - Service Center

If you have a Ford bring it to Hempstead Ford for service I brought my Mustang in for minor service and was very satisfied. The entire experience went very smooth from start to finish. Car was brought righ I brought my Mustang in for minor service and was very satisfied. The entire experience went very smooth from start to finish. Car was brought right in and I was seated at the Customer Service desk to write up my ticket. The waiting room was large and comfortable. After a short wait the car was ready. Everyone I spoke to was very knowledgeable and helpful. I will be back again. More

Competent & efficient Ms. Karen Wunderlich! The Excellent rating is solely for Ms. Wunderlich for her competence, efficiency, professionalism and reliability as a Service Advisor. Lincoln's a The Excellent rating is solely for Ms. Wunderlich for her competence, efficiency, professionalism and reliability as a Service Advisor. Lincoln's and/or Hempstead's Complimentary car pick-up service is not only convenient but also presents professional and pleasant representatives. I rate this 4 out of 5. Hempstead's service has to look closely into the thoroughness of its complimentary car wash as it is deficient and examine the cleanliness of its loaner cars that are either dusty or with sticky spots. Coordination amongst its various service areas appear inexistent. After the Butler service, my car was washed. It should be washed before Butler service is performed. More

I had my Ford Edge in today for its first service since getting the car earlier this year. The service team greeted me warmly and instructed me to pull right into the garage. My service rep was Karen and s getting the car earlier this year. The service team greeted me warmly and instructed me to pull right into the garage. My service rep was Karen and she couldn’t be nicer and was so helpful with all my service related questions. I was in and out in an hour and the service staff cleaned my vehicle too! Always a pleasure at Hempstead Ford. Real professionals! Marty Mccabe More

Karen Wunderlich in service is amazing. She is organized, efficient polite and professional. she has been so helpful and she is the reason I will buy another Lincoln. efficient polite and professional. she has been so helpful and she is the reason I will buy another Lincoln. More

Great Customer Service I brought my truck in regarding a recall it had and they fixed the recall in a very reasonable amount go time and was very pleased with the job that t I brought my truck in regarding a recall it had and they fixed the recall in a very reasonable amount go time and was very pleased with the job that they did. More

Stopped in yesterday for air in my tires & had a great exper ience. Karen was a professional and quickly had my needs met and also made sure the car was washed as well! Good service, again! ience. Karen was a professional and quickly had my needs met and also made sure the car was washed as well! Good service, again! More

5 star service Great experience with Karen Wunderlich. She made everything smooth. Got be the best option for new tires and Very friendly. Best service I had on a Sa Great experience with Karen Wunderlich. She made everything smooth. Got be the best option for new tires and Very friendly. Best service I had on a Saturday morning.. More

First Service Visit Purchased my Lincoln here in January 2019. First service call. Complete vehicle inspection and oil change. Zero $$. Greeted upon arrival by my service Purchased my Lincoln here in January 2019. First service call. Complete vehicle inspection and oil change. Zero $$. Greeted upon arrival by my service rep, Karen. Minutes later having coffee in the lounge. Everyone was professional and helpful. More

Karen is awesome! As always, Karen Wunderlich was friendly and helpful. She always makes my service visits pleasant and easy. I highly recommend this dealership for s As always, Karen Wunderlich was friendly and helpful. She always makes my service visits pleasant and easy. I highly recommend this dealership for service as well as purchasing your car. Thanks again Karen! More