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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
619 Reviews

619 Reviews of Hempstead Ford Lincoln - Service Center

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July 18, 2024

John Lydon on the service team, was amazing. He was very kind and pleasant to work with. He made sure I was not waiting for long for my loaner. He also made sure I had my car back within the ti More

by nsingh1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Jul 22, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

July 06, 2024

good service , nice responsible people ,good customer service i have done , recall and general service More

by jaimejetvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Wunderlich
Jul 10, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

July 06, 2024

Karen is amazing. I come to this dealership because the service is REMARKABLE. She makes you feel valued. Customer Service is very important to me and determines if More

by Tarita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen W
Jul 10, 2024 -

Hempstead Ford Lincoln responded

Tarita - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

July 05, 2024

I received n amazing costumer service, my advisor was very communicative and was able to resolved all my vehicle concerns. More

by eika409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Jul 10, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

June 28, 2024

Great service dept, Walter and Richard are the best. Thank you for takign care of my SUV More

by Marc.rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richar, walter
Jul 01, 2024 -

Hempstead Ford Lincoln responded

Marc - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

April 27, 2024

Another great experience while servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln. More

by Nick M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Apr 29, 2024 -

Hempstead Ford Lincoln responded

Nick - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

February 24, 2024

My first time in for service, it was excellent they got me in and out fast. Everyone was very nice, and the Service Advisor Richard Fiedler was a pleasure to work with, he kept me posted on everything. More

by rich9226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fiedler
Feb 26, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

February 16, 2024

Brought my Explorer with Heating issue on driver's seat. John Lydon Service Advisor always takes care of me. Gave as usual excellent service, kept me informed all the way throughout the process. Great ex More

by MAUSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Feb 16, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

February 10, 2024

Very excellent service. I really appreciate the guy ,whose name is John. Thank you so much More

by Arif_mfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 16, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

February 09, 2024

Samantha Estevez greeted me promptly and courteously. It was a pleasure bringing my car in for service. No long lines, no waits. Samantha called me when my car was ready, as she promised. My car was More

by ljays96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Estevez
Feb 16, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

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