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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
632 Reviews

632 Reviews of Hempstead Ford Lincoln - Service Center

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June 14, 2020

Look no further, they are the best you will find!! The best people - from the service they provide, to the customer service - simply the best. Everyone is helpful, friendly, honest and professional. More

by RJGSAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen - personable and just fantastic!!
Jun 15, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

June 02, 2020

Great Customer Service Customer service is at its BEST at Hempstead Ford and its why I have leased 4 vehicles from them my current a 2019 Fusion Hybrid. I have taken my car More

by tjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Jun 02, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 23, 2020

Karen and John are both wonderful advisors. They do right by the customer and are honest people. They made my service during COVID safe and seamless. More

by courtneyrhein
Recommend Dealer
Yes
Employees Worked With
John Lydon & Karen Wunderlich
May 26, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 22, 2020

Effortless Picked up my car. service it and brought it back. No hassle and did what they said they would do. Just what the doctor ordered. More

by MR. C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
May 26, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 17, 2020

Service Even in the midst of the Pandemic the service was smooth and the customer service was courteous. The car was washed after and the price was less than More

by revjlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 10, 2020

"Always great service" I brought my car in to address an message that started to appear on my touch screen regarding the system shutting down to save the battery. Antonio Dr More

by Daphne Falls
Recommend Dealer
Yes
Employees Worked With
Antonio Drew
May 11, 2020 -

Hempstead Ford Lincoln responded

Daphne - Thank you for the kind words, and we look forward to seeing you again!

May 04, 2020

I was wonderfully surprised and happy with how smoothly my service appointment went. Antonio Drew kept me well informed and had a rental ready for me In these tough times it was refreshing that everyone More

by Nvalastro131
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew, Antonio
May 05, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 02, 2020

I was impressed by the service I was given during this time. 5 stars to the seating area arrangement. And the constant disinfecting of the waiting areas. Service rates 5stars More

by Delidee
Recommend Dealer
Yes
Employees Worked With
Adrian Tangr——
May 04, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

April 23, 2020

even during Wuhan Flu Call it Coronavirus, COVID, or the Wuhan Flu....thank you to Hempstead Lincoln for having a great service setup. was able to handle the whole proces More

by Reggie_Dunlop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria/Service
Apr 30, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

March 28, 2020

Pre-certified Lincoln MKC..nothing but problems Brought Lincoln MKC into dealership for transmission..in shop 38 days, returned again..in shop 25 days, still not looked at..now service shut down More

by ryangojets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service agent, not experienced with vehicle mechanics
Apr 30, 2020 -

Hempstead Ford Lincoln responded

We're sorry your experience has been anything less than satisfactory. The parts, which we ordered from Lincoln, were on national backorder. Once the parts were received, our service department was affected by the lockdown. If you would like to touch base on this issue, please call at your earliest convenience, thank you. 516-483-7200 Ext 119

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