Hempstead Ford Lincoln - Service Center

Had to get my car inspected and it was so easy to setup an appointment over the phone. Karen in service was fantastic!Highly recommend Karen as well as Hempstead Ford!! an appointment over the phone. Karen in service was fantastic!Highly recommend Karen as well as Hempstead Ford!! More

Great Service! Karen was very kind and helped us out servicing our Lincoln. We are 100% satisfied with the service and treatment, highly recommend to anyone else. Karen was very kind and helped us out servicing our Lincoln. We are 100% satisfied with the service and treatment, highly recommend to anyone else. More

The modem in my car was not working and I utilized the Lincoln pick up and delivery service. Charles Durante was my Service Advisor who expedited and made sure my service experience was perfect. Thank yo Lincoln pick up and delivery service. Charles Durante was my Service Advisor who expedited and made sure my service experience was perfect. Thank you Charlie for providing me excellent customer service. More

Damaged tire and rim I accidentally hit a curb damaging the rim and ruining the tire. We were out at Montauk State Park. I called HFL and spoke to a service advisor Charli I accidentally hit a curb damaging the rim and ruining the tire. We were out at Montauk State Park. I called HFL and spoke to a service advisor Charlie Durante, I have know Charlie for years. Explained the situation and he said he would order an new tire and rim. I did receive a text message stating the tire/ rim were ordered. Through out our ride home Charlie kept in touch and advised we keep the speed max to 55 while using the donut. I made an appt to have the rim and tire replaced and Charlie started the tire protection claim. By the days end, I was advised that the protection plan covered the replacement. As usual Charlie went out of his way to help, file the claim and get back to me in short order. Charlie is one of the best service managers, he is professional, keeps you informed as well as a gentlemen when talking to him. A big thank you to Charle!! More

BEST FORD/LINCOLN DEALERSHIP I have leased several Lincoln MKX SUV'S and recently the Nautilus. Always and excellent experience at this beautiful dealership. Everyone is profess I have leased several Lincoln MKX SUV'S and recently the Nautilus. Always and excellent experience at this beautiful dealership. Everyone is professional, knowledgeable and pleasant from the receptionist, to the sales person, service coordinator and person who checks the car in for service. Free exterior car wash also available. More

Best Dealership Anywhere Charlie Durante was above and beyond!! My car was towed in for service due to a dead battery, and Charlie even told me not to rush, that he would hand Charlie Durante was above and beyond!! My car was towed in for service due to a dead battery, and Charlie even told me not to rush, that he would handle it. He even took care of a recall that was due while it was there. Hempstead Ford Lincoln is THE ONLY DEALERSHIP you need forever. No one is better!!! Charlie is great! More

Service Department Outstanding service, knowledge and professionalism from Karen Wunderlich. We have known Karen for over ten years and she has patiently and expertly h Outstanding service, knowledge and professionalism from Karen Wunderlich. We have known Karen for over ten years and she has patiently and expertly helped us through all our service concerns with our Ford cars and trucks. With five Ford cars in our family, we are so very happy that Karen has made our experience at Ford service parallel to none! We highly recommend her to anyone who needs service with their vehicle. More

Karen was great. Technician was great. Everyone was great. Professional service. Clean and inviting waiting area. Probably one of the best experiences I've had at a dealership. I live nearly 50 miles away a Professional service. Clean and inviting waiting area. Probably one of the best experiences I've had at a dealership. I live nearly 50 miles away and will pass so many other ford dealerships to visit Hempstead Ford. Such a relief to find a good dealership that knows how to take care of the customer. More

Karen was very accommodating and pleasant. She was genuine and concerning about my issues. She called me and kept me well informed on what was happening with my car. She has quite knowledgeab She was genuine and concerning about my issues. She called me and kept me well informed on what was happening with my car. She has quite knowledgeable with what I needed done on my car. More

Thank you Karen for your help as always , great service advisor. She is one of the best there and always tried to make sure that your needs are met and resolved. advisor. She is one of the best there and always tried to make sure that your needs are met and resolved. More