Hempstead Ford Lincoln - Service Center

Best Dealership Anywhere Charlie Durante was above and beyond!! My car was towed in for service due to a dead battery, and Charlie even told me not to rush, that he would hand Charlie Durante was above and beyond!! My car was towed in for service due to a dead battery, and Charlie even told me not to rush, that he would handle it. He even took care of a recall that was due while it was there. Hempstead Ford Lincoln is THE ONLY DEALERSHIP you need forever. No one is better!!! Charlie is great! More

Service Department Outstanding service, knowledge and professionalism from Karen Wunderlich. We have known Karen for over ten years and she has patiently and expertly h Outstanding service, knowledge and professionalism from Karen Wunderlich. We have known Karen for over ten years and she has patiently and expertly helped us through all our service concerns with our Ford cars and trucks. With five Ford cars in our family, we are so very happy that Karen has made our experience at Ford service parallel to none! We highly recommend her to anyone who needs service with their vehicle. More

Karen was great. Technician was great. Everyone was great. Professional service. Clean and inviting waiting area. Probably one of the best experiences I've had at a dealership. I live nearly 50 miles away a Professional service. Clean and inviting waiting area. Probably one of the best experiences I've had at a dealership. I live nearly 50 miles away and will pass so many other ford dealerships to visit Hempstead Ford. Such a relief to find a good dealership that knows how to take care of the customer. More

Karen was very accommodating and pleasant. She was genuine and concerning about my issues. She called me and kept me well informed on what was happening with my car. She has quite knowledgeab She was genuine and concerning about my issues. She called me and kept me well informed on what was happening with my car. She has quite knowledgeable with what I needed done on my car. More

Thank you Karen for your help as always , great service advisor. She is one of the best there and always tried to make sure that your needs are met and resolved. advisor. She is one of the best there and always tried to make sure that your needs are met and resolved. More

Look no further, they are the best you will find!! The best people - from the service they provide, to the customer service - simply the best. Everyone is helpful, friendly, honest and professional. The best people - from the service they provide, to the customer service - simply the best. Everyone is helpful, friendly, honest and professional. The place itself is immaculate - they care about you and what you perceive to be a nice comfortable environment - you don't even look at your watch while you are waiting. More

Great Customer Service Customer service is at its BEST at Hempstead Ford and its why I have leased 4 vehicles from them my current a 2019 Fusion Hybrid. I have taken my car Customer service is at its BEST at Hempstead Ford and its why I have leased 4 vehicles from them my current a 2019 Fusion Hybrid. I have taken my car there for my maintenance needs for years and its always been a pleasant experience. Charlie Durante in the service dept. is always very courteous and helpful I see the way he treats other customers and he is a asset to your company .From the phone call to make my car appointment to having my car brought to me when completed ( washed ) I highly recommend this dealership . Thank You Thomas Lopez More

Karen and John are both wonderful advisors. They do right by the customer and are honest people. They made my service during COVID safe and seamless. by the customer and are honest people. They made my service during COVID safe and seamless. More

Effortless Picked up my car. service it and brought it back. No hassle and did what they said they would do. Just what the doctor ordered. Picked up my car. service it and brought it back. No hassle and did what they said they would do. Just what the doctor ordered. More

Service Even in the midst of the Pandemic the service was smooth and the customer service was courteous. The car was washed after and the price was less than Even in the midst of the Pandemic the service was smooth and the customer service was courteous. The car was washed after and the price was less than quoted. More