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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
617 Reviews

617 Reviews of Hempstead Ford Lincoln - Service Center

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January 28, 2021

The best service I've experienced. The great people at Hempstead Ford have always taken car of all my vehicles needs and service. Thank you Hempstead Ford More

by Kford123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
Jan 29, 2021 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

January 16, 2021

Karen in the Service Department was great.I had leased my car in September of 2020 but was missing the cargo cover. I was told numerous times the cover was coming in but I never received it. I told Karen and More

by jkfarre
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen W.
Jan 18, 2021 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

January 15, 2021

Karen in service department was fantastic!!! Her communication was great and she went beyond the call of duty to repair my Lincoln Aviator!!! Would highly recommend using Hempstead Lincoln because More

by harley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Hempstead Ford Lincoln responded

Harley - Thank you for the kind words, and we look forward to seeing you again!

January 09, 2021

Oliver went above and beyond to take care of my car during this stressful pandemic. His thoughtfulness and concern for my safety was demonstrated not only by his words but also his actions!!! More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver
Jan 11, 2021 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

December 30, 2020

Karen W in the service dept went out of her way to assist me on a holiday Saturday eve near closing . I had a flat and was stuck and in need of repair . She facilitated the request promptly and waited for me More

by Paul Ford Explorer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 31, 2020 -

Hempstead Ford Lincoln responded

Paul - Thank you for the kind words, and we look forward to seeing you again!

November 20, 2020

Excellent service received.Karen the service rep who helped me, recognized my issue was something very quick to resolve and was kind enough to get it done for me in no time. I made an appt and they kep More

by Coach Mel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Nov 23, 2020 -

Hempstead Ford Lincoln responded

Coach Mel - Thank you for the kind words, and we look forward to seeing you again!

November 11, 2020

Karen, you are the best. Always greets me with a smile and also asks how I'm doing in addition to whats wrong with my vehicle. I've been going here for years. Good luck Charlie on your retirement!!! More

by Donut Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 11, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

November 10, 2020

Karen was informative, kept me updated throughout the process. Been coming here a couple of years now for service and sales and we are very satisfied with both depts. More

by irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Nov 11, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

October 29, 2020

Just wanted to thank service dept. in dealing with issue with my vehicle my service advisor Karen Wunderlich kept me informed on replacement parts needed that was on back order. Courteous and professiona More

by jose7459
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KAREN WUNDERLICH
Oct 29, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

October 24, 2020

They were very Courteous and professional. I felt comfortable and relaxed Knowing they were keeping me informed while work was being performed on my vehicle. More

by Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John lydon
Oct 26, 2020 -

Hempstead Ford Lincoln responded

Marko - Thank you for the kind words, and we look forward to seeing you again!

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