Hempstead Ford Lincoln - Service Center

Always a good service experience. Easy to schedule, on time, greeted when you pull up, nice waiting room (can't wait til they are able to offer coffee again-COVID!), fast reliable service and the car is d time, greeted when you pull up, nice waiting room (can't wait til they are able to offer coffee again-COVID!), fast reliable service and the car is delivered clean. Worked with Charlie this time and he kept me informed of the progress. Vey accommodating. Usually work with Karen who I like very much. More

I called ford roadside assistance because my dog's leash had gotten caught in the door latch and the door wouldn't close. They informed me they didn't send mechancics and the card would have to be towed/ had gotten caught in the door latch and the door wouldn't close. They informed me they didn't send mechancics and the card would have to be towed/ I had the pup with me and I couldn't safely remain in the park awaiting a tow nor could he be welcomed in a tow truck. I drove to Hempstead Ford, holding my drier side door closed with my left hand while I steered with my right. I went to the service center and there I met the best person to represent Hempstead Ford, Jackie O. She came out assessed the problem, fixed it, pet the pup and off we went, safe and sound.My husband is at Solan Kettering right now and one more problem probably would have driven me over the edge. Kudos and a million thanks to Jackie O. My dog, Jack, thanks her too! More

Karen at the Service Desk & Fred my Service Tech deserve more stars than 5 for the excellent service and attention they provide. I was on LI from CT for a wedding on June 12. My cabin rear view mirror need more stars than 5 for the excellent service and attention they provide. I was on LI from CT for a wedding on June 12. My cabin rear view mirror needed to be reattached to my windshield. I did not have an appointment and the Service Department was totally booked. I experienced something that I thought was long gone-True Caring Customer Service. Karen went out of her way to clear a small window of time for Fred to complete my repair. Karen & Fred we a totally pleasure to work with. I wish I did not live so far away, I would bring my Lincoln to Hempstead Ford Lincoln in a heart beat. More

Great service team! Maria is always so wonderful ,kind accommodating and efficient.Charlie is always so great too. He picked up my car ,took care of it and it couldn’t have been easier for me. Thank you s accommodating and efficient.Charlie is always so great too. He picked up my car ,took care of it and it couldn’t have been easier for me. Thank you so much More

Hempstead Ford Lincoln is the best service center you could imagine. They are kind, cari and knowledgeable about all of their vehicles sold. Karen Wunderlich is fabulous. She reminds you even about inspe could imagine. They are kind, cari and knowledgeable about all of their vehicles sold. Karen Wunderlich is fabulous. She reminds you even about inspections that are due. You can never go wrong with bringing your car in for service there. More

Always efficient and friendly service. The best service center I ever visited. Because of professional and best service I have bought 3 Fords and 5 Lincolns there. center I ever visited. Because of professional and best service I have bought 3 Fords and 5 Lincolns there. More

I purchased the best, I expect the best, I received the best. Thanks to the Hempstead Lincoln Service Department! A job well done! Bob Parrinello best. Thanks to the Hempstead Lincoln Service Department! A job well done! Bob Parrinello More

Karen Wunderlich is a wonderful service advisor. She is thorough and fair and gives great recommendations. I will bring my car for service here no matter where I live thorough and fair and gives great recommendations. I will bring my car for service here no matter where I live More

We had to get service done on our new Ford and couldn’t have asked for a better client experience with Karen in the service department. She took such great care of us making sure to regularly call us to gi have asked for a better client experience with Karen in the service department. She took such great care of us making sure to regularly call us to give us an update, made sure to keep us in the loaner until our car was completed. She knew how important it was with us having 2 babies and not having to keep switching cars. She provided excellent service to us. More

Received excellent treatment. Dealership is very helpful and well run. Got a lot of help and staff is easy to work with. Always a pleasure. and well run. Got a lot of help and staff is easy to work with. Always a pleasure. More