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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
617 Reviews

617 Reviews of Hempstead Ford Lincoln - Service Center

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June 09, 2021

Great service team! Maria is always so wonderful ,kind accommodating and efficient.Charlie is always so great too. He picked up my car ,took care of it and it couldn’t have been easier for me. Thank you s More

by Maryanne Alongi Cassano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, Charlie Durante
Jun 09, 2021 -

Hempstead Ford Lincoln responded

Maryanne - Thank you for the kind words, and we look forward to seeing you again!

June 08, 2021

Hempstead Ford Lincoln is the best service center you could imagine. They are kind, cari and knowledgeable about all of their vehicles sold. Karen Wunderlich is fabulous. She reminds you even about inspe More

by litenup430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jun 09, 2021 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

June 06, 2021

Always efficient and friendly service. The best service center I ever visited. Because of professional and best service I have bought 3 Fords and 5 Lincolns there. More

by richgc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lydon
Jun 07, 2021 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

June 03, 2021

I purchased the best, I expect the best, I received the best. Thanks to the Hempstead Lincoln Service Department! A job well done! Bob Parrinello More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Hempstead Ford Lincoln responded

Bob - Thank you for the kind words, and we look forward to seeing you again!

June 02, 2021

Karen Wunderlich is a wonderful service advisor. She is thorough and fair and gives great recommendations. I will bring my car for service here no matter where I live More

by courtneyrhein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jun 03, 2021 -

Hempstead Ford Lincoln responded

Courtney - Thank you for the kind words, and we look forward to seeing you again!

May 20, 2021

We had to get service done on our new Ford and couldn’t have asked for a better client experience with Karen in the service department. She took such great care of us making sure to regularly call us to gi More

by kristian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
May 21, 2021 -

Hempstead Ford Lincoln responded

Kristian - Thank you for the kind words, and we look forward to seeing you again!

May 19, 2021

Received excellent treatment. Dealership is very helpful and well run. Got a lot of help and staff is easy to work with. Always a pleasure. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
May 19, 2021 -

Hempstead Ford Lincoln responded

Phil - Thank you for the kind words, and we look forward to seeing you again!

May 19, 2021

Two recalls needed to be addressed. MY most positive experience was with Karen Wunderlich. She kept me updated, very kind, friedly and considerate of my time. She is an asset to Ford. My only negativ More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
May 19, 2021 -

Hempstead Ford Lincoln responded

Rose - We're pleased to hear that your overall experience was a pleasant one, and we will certainly take your feedback into consideration for the future.

April 24, 2021

I had a wonderful experience with the sales dept when I bought my 2021 Explorer ST in the beginning of this year. This was my 1st time bringing it in to the service dept. My prior experiences with other More

by lmer72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Apr 26, 2021 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

April 21, 2021

Karen and Rick in the service dept. provided me with excellent care. They were attentive to my concerns, answered all of my questions and gave updates. More

by Cristina conomos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen and Rick!
Apr 22, 2021 -

Hempstead Ford Lincoln responded

Cristina - Thank you for the kind words, and we look forward to seeing you again!

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