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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
632 Reviews

632 Reviews of Hempstead Ford Lincoln - Service Center

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September 23, 2022

Karen Wunderlich is always so professional and helpful. She and the Hempstead Ford Service Department provide excellent service. More

by Rosiemin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich is a courteous and professional member of Hempstead Ford.
Sep 24, 2022 -

Rosiemin1 responded

Very satisfied with service

September 17, 2022

2nd year on my lease of the Lincoln Nautilus. Had scheduled oil change last week. The entire process of scheduling an appointment, getting the oil change, tires rotated and multi point inspecti More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Hempstead Ford Lincoln responded

Bob - Thank you for the kind words, and we look forward to seeing you again!

September 12, 2022

Service department is very unprofessional. I brought my 2019 F 150 to have a trailer brake controller installed and they told me they did not want to do job. No reason why. Then I went to m More

by Jim
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No one even asked me what I deeded.
Sep 12, 2022 -

Hempstead Ford Lincoln responded

Jim - We're sorry your experience at Hempstead Ford Lincoln was anything less than satisfactory. At your earliest convenience, please contact our Service Manager, Oliver Czavar, so we can discuss this matter further. Thank you. Oliver Czavar Service Manager hempflservice@gmail.com 516-483-7200 ext 101

September 03, 2022

I recieved great service. Very professional and they were on time. I was kept updated on the progress of my vehicle. More

by onamay29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 06, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

August 05, 2022

Thank you Tracey Wright for your help with my nautilus. You were excellent in communicating the status of my truck... thank you More

by Mark Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Wright
Aug 05, 2022 -

Hempstead Ford Lincoln responded

Mark - Thank you for the kind words, and we look forward to seeing you again!

Aug 08, 2022 -

Hempstead Ford Lincoln responded

Mark - Thank you for the kind words, and we look forward to seeing you again!

July 11, 2022

They were able to accommodate us on short notice to solve a problem prior to us leaving gor vacation . It was greatly appreciated More

by Sf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Cesar
Jul 12, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

Jul 13, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

June 20, 2022

Service was excellent, got what I needed, and was able to retrieve my vehicle in a short amount of time. More

by cmcavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

June 12, 2022

Oliver is the best! Courteous, knowledgeable and a pleasure to deal with. I buy a car based on the service provided. I will look no further than Hempstead/Ford/Linc More

by jsstarr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smisek, Karen
Jun 13, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

June 11, 2022

I received very friendly and efficient service from Tracey! The problem with my car was soon solved. More

by akinachong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey
Jun 13, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 20, 2022

great place always extremely helpful. John especially always helps out whenever I come in with any issues or questions More

by pablorgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john
May 23, 2022 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

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