Hempstead Ford Lincoln - Service Center

Charlie was very helpful. He let me know when car was to be picked up and delivered.He kept me very well informed. Thanks to the mechanics that worked on my car. Eduardo was He let me know when car was to be picked up and delivered.He kept me very well informed. Thanks to the mechanics that worked on my car. Eduardo was very good on taken care of my car on pick up and delivered. More

Avoid this dealership at all costs. I returned my vehicle at the end of its lease in excellent condition with no damage, and I have time-stamped photo proof to back it up. Despite this, I returned my vehicle at the end of its lease in excellent condition with no damage, and I have time-stamped photo proof to back it up. Despite this, I was hit with a $1,600 charge for damage that clearly did not exist when I dropped the car off. I reached out to the dealership immediately to address the issue and requested to speak with the manager, who refused to speak with me. I even took the extra step of emailing the dealership owner directly, and to this day, I have received no response. This kind of behavior is unprofessional, dishonest, and shows a complete lack of integrity and accountability. I expected better from a business that relies on customer trust. I highly recommend taking your business elsewhere—especially if you plan on leasing a vehicle. More

Oliver and his team provide exceptional customer service! I always enjoy my time and so does my car at Hempstead Ford. I always enjoy my time and so does my car at Hempstead Ford. More

It's always a pleasure working with the team at Hempstead Ford where i have servicing my explorer over the past 5 years Ford where i have servicing my explorer over the past 5 years More

I was greeted promptly, the service manager understood my concerns & my service was completed in a timely manner concerns & my service was completed in a timely manner More

Another great experience while servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln. More

Work with Rich funny guy all business, but pleasant got me taken care of fairly quickly no complaints Hopefully my next experience will be just as quick me taken care of fairly quickly no complaints Hopefully my next experience will be just as quick More

not happy. car has been in the shop for 2 weeks after i bought it less than 2 months ago. car has been in the shop for 2 weeks after i bought it less than 2 months ago. More

Karen Was Excellent! !! Got Me In And The Vehicle Serviced!!! Very Happy With The Wat Karen Handled The Appointment!!! !! Got Me In And The Vehicle Serviced!!! Very Happy With The Wat Karen Handled The Appointment!!! More

Dealt with Karen and as usual it was a very pleasant, positive experience; came in for complimentary NYS inspection and knew from prior service that I was going to need work on the brakes. Was able to w positive experience; came in for complimentary NYS inspection and knew from prior service that I was going to need work on the brakes. Was able to wait for all service to be done which was completed in a timely manner. More