Hempstead Ford Lincoln

John Berto is the best! I totaled my leased escape and John Berto made the process of replacing it a breeze. He is knowledgeable and accommodating to your needs. The whole st I totaled my leased escape and John Berto made the process of replacing it a breeze. He is knowledgeable and accommodating to your needs. The whole staff was friendly and very efficient. More

buying a new Ford Fusion A good friend told me to go to Frank Romeo at Hempstead Ford to buy the car i was looking at. He was 100% so right. A good friend told me to go to Frank Romeo at Hempstead Ford to buy the car i was looking at. He was 100% so right. More

Lincoln Nautilus The experience was seamless and Karen was incredibly helpful! She was very knowledgeable about the vehicle and I am very happy with my new car! The experience was seamless and Karen was incredibly helpful! She was very knowledgeable about the vehicle and I am very happy with my new car! More

Gave it to me straight. Completely professional experience with no monkey business. No unkept promises or last minute changes in the deal or delivery. I highly recommend pur Completely professional experience with no monkey business. No unkept promises or last minute changes in the deal or delivery. I highly recommend purchasing your next car at Hempstead Ford. More

Will always bring my Ford’s/Lincoln’s Great staff and service I have two fords and one Lincoln and this is the only dealership and service center that I will let service my cars and trucks Great staff and service I have two fords and one Lincoln and this is the only dealership and service center that I will let service my cars and trucks....service advisor Karen Wunderlich is a pleasure to work with friendly and funny gets you in and out fast More

Hempstead Ford Lincoln Outstanding experience! Made the process easy and took the time to work with us. All of the employees were professional and helpful. Our sales team ga Outstanding experience! Made the process easy and took the time to work with us. All of the employees were professional and helpful. Our sales team gave us the time to drive the car more then once and explain all the features of car.They also managed to have the car ready the same day when we made a last minute change ! .. What can we say outstanding teamwork. Thank you AnnMarie and Paul LaConti More

Pot hole damage to tire Driving from Jersey to Long Island I hit a pot hole on 95 North. Immediately my tire went flat and it literally blew out the tire and damaged the rim Driving from Jersey to Long Island I hit a pot hole on 95 North. Immediately my tire went flat and it literally blew out the tire and damaged the rim. Trying not to kill myself I changed the tire to the spare and drove 1 hour to Hempstead Lincoln/Ford dealership. Charlie Durante greeted me as I walked in and came back out to assess the tire/damages. He then looked for a replacement tire and could not find one at a dealer or distribution center. He showed me his computer and there were no tires at all in the system! I knew I could drive back to Central New Jersey on the spare so I told him to keep the car and try to locate something that would work. Charlie called me a couple of hours later and said he found one through a secondary distributor and he arranged to have it overnighted. The tire arrived the next day and Charlie called me around 4pm to pick it up. He also changed out my lug nuts as I “rounded” them off in a panic to remove them. In my life I have never experienced service at this level and my time in and out of the service department was record setting! Charlie, you are a good man and to the dealership congratulations on the Presidents Club award!! You certainly deserve it and I know with the impeccable service that you deliver, you will earn more in the years to come!! My only “want” is to hope that you can inspire other dealerships to deliver such amazing service, who knows I may move closer to Hempstead just to have you as my neighborhood dealership! Well done Charlie and crew!! Warm Regards, Jeff Vallone More

Excellent service dept Juan Toro is very knowledgeable and courteous. His estimate for routine maintenance and annual inspection was accurate . The work was performed in a t Juan Toro is very knowledgeable and courteous. His estimate for routine maintenance and annual inspection was accurate . The work was performed in a timely manner on a busy Saturday . I had no appointment and the job was taken without any problem. Estimated wait time was also accurate . Juan and his associates treat every customer with extra care . Paul L . 4/7/2019 More

Oil Change I had a 2:00PM appointment for an oil change. I went there after i got off of work, arriving at about 1:45. I was promptly greeted by Karen W. She wro I had a 2:00PM appointment for an oil change. I went there after i got off of work, arriving at about 1:45. I was promptly greeted by Karen W. She wrote up my car and they drove it into the shop at about 1:50. I looked around the showroom for a while then sat in the waiting room. At 2:15 Karen came in and told me my car was going through the car wash and would be ready in a couple of minutes. I couldn't have asked for a better experience. They did the oil change, performed a Multi-Point Vehicle Inspection had the car washed in 20 minutes total. Thank You Karen W. for a wonderful experience! Bob Stacy More

Amazing experience Hempstead Ford made the buying process so painless and simple. It was a pleasure working with John. I will definitely recommend Hempstead Ford to ever Hempstead Ford made the buying process so painless and simple. It was a pleasure working with John. I will definitely recommend Hempstead Ford to everyone. More