Hempstead Ford Lincoln

Best customer service experience I have had at a dealership Such a great experience buying a car from here. I gave back my lease last month and was interested in buying a new car. John B helped me so much, givi Such a great experience buying a car from here. I gave back my lease last month and was interested in buying a new car. John B helped me so much, giving me all my options from keeping my lease car to leasing a new one or buying a new one. He spent so much time meeting with me on multiple occasions to help me figure out the best car for me that made the most sense financially. He was very knowledgeable on the features on each car, really provided a caring and thoughtful experience, will always go back to this leadership. More

Lincoln MKZ - Evan B. Just purchased a 2020 Lincoln MKZ and would highly recommend this dealership to anyone in the market for a Lincoln or a Ford. Our prior three Ford ca Just purchased a 2020 Lincoln MKZ and would highly recommend this dealership to anyone in the market for a Lincoln or a Ford. Our prior three Ford cards were purchased from a dealership that recently went out of business. We are very happy to have found Hempstead Lincoln because we hope to have a long relationship with the them. Our salesperson Evan is a top notch professional. He is well informed, transparent and patient with customers who have a lot of questions. Ask for Evan B. when you visit the showroom. More

Sales was polite and not really pushy, but after the the Sales rep was polite and not really pushy, but after the deal was done and I had the car for a week, I found out that he was aware of, but did not di Sales rep was polite and not really pushy, but after the deal was done and I had the car for a week, I found out that he was aware of, but did not disclose an issue with my new car that I’m currently dealing with for over 2 weeks now... Service Dept. has been awful: terrible communication, lack of follow-through and an obvious lack of concern for solving my problem. I finally made a little headway after several calls to Hempstead Lincoln Service manager and a couple calls to Lincoln’s corporate office. I am not impressed at all and wishing I’d stuck with a Toyota. I am giving 3 stars instead of 1 with the hope they redeem themselves and I can upgrade the review only because the sales manager was helpful today and seems to care. I am cautiously optimistic now and will be back with a follow up when issue is resolved.... or it is not. More

One of the most honest and friendly dealerships in the area. Thank you Mr. Carter for your help and time! Family and friends will be referred. area. Thank you Mr. Carter for your help and time! Family and friends will be referred. More

Very satisfied Rick Rosen made my purchase a stress free experience, and was very professional. I would recommend Family, and Friends to his dealership. This is my Rick Rosen made my purchase a stress free experience, and was very professional. I would recommend Family, and Friends to his dealership. This is my 5th vehicle from Rick. More

Had my Ford Edge in this morning for an inspection and I was in and out in one hour. The service department are such professionals and treat you like family. I know it’s cliche-ish but true! Karen in the se was in and out in one hour. The service department are such professionals and treat you like family. I know it’s cliche-ish but true! Karen in the service department is always so friendly and warm. She takes the time for all concerns with your vehicle. They did the inspection and cleaned my car and I called for an appointment only the night before. Real pros and nice people! Marty Mccabe More

Pleasant and easy! I have been going to this dealership for about 12 years and have always had a good experience. I don't feel pushed or rushed into making a deal if I' I have been going to this dealership for about 12 years and have always had a good experience. I don't feel pushed or rushed into making a deal if I'm not completely ready. The staff are very helpful and my salesperson, Dowdell Carter was excellent! More

Great experience My experience in leasing a new Ford Explorer Through Hempstead Ford/Lincoln was perfect. John D'Alessandro had all the answers for me and got me in a My experience in leasing a new Ford Explorer Through Hempstead Ford/Lincoln was perfect. John D'Alessandro had all the answers for me and got me in and out quickly. More

The kind of buying experience a luxury brand should offer I worked with Evan and Jennifer on this purchase. They were professional without being stiff. Attentive without being pushy. Evan is a very knowledgea I worked with Evan and Jennifer on this purchase. They were professional without being stiff. Attentive without being pushy. Evan is a very knowledgeable young man who should go far in his profession. He "made" the sale. More

Great and prompt service. Karen was very nice and accommodating. The most comfortable waiting I have ever been in. Karen treated me as if I was a long time customer. Thanks for taking care of my Must accommodating. The most comfortable waiting I have ever been in. Karen treated me as if I was a long time customer. Thanks for taking care of my Mustang! More