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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

May 05, 2020

Great Service My lease was coming to an end - My transaction was pretty much conducted via email/phone until the day of delivery. The showroom/service area was cle More

by mnaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Romeo
May 05, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 04, 2020

I was wonderfully surprised and happy with how smoothly my service appointment went. Antonio Drew kept me well informed and had a rental ready for me In these tough times it was refreshing that everyone More

by Nvalastro131
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew, Antonio
May 05, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

May 02, 2020

I was impressed by the service I was given during this time. 5 stars to the seating area arrangement. And the constant disinfecting of the waiting areas. Service rates 5stars More

by Delidee
Recommend Dealer
Yes
Employees Worked With
Adrian Tangr——
May 04, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

April 27, 2020

Excellent reviewoc Dowdell Carter was my salesman. He was incredible. Always available to help. Did everything he could to make this an easy crar leasing experience. He More

by slapidesrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dowdell Carter
Apr 30, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

April 23, 2020

even during Wuhan Flu Call it Coronavirus, COVID, or the Wuhan Flu....thank you to Hempstead Lincoln for having a great service setup. was able to handle the whole proces More

by Reggie_Dunlop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria/Service
Apr 30, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

March 28, 2020

Pre-certified Lincoln MKC..nothing but problems Brought Lincoln MKC into dealership for transmission..in shop 38 days, returned again..in shop 25 days, still not looked at..now service shut down More

by ryangojets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service agent, not experienced with vehicle mechanics
Apr 30, 2020 -

Hempstead Ford Lincoln responded

We're sorry your experience has been anything less than satisfactory. The parts, which we ordered from Lincoln, were on national backorder. Once the parts were received, our service department was affected by the lockdown. If you would like to touch base on this issue, please call at your earliest convenience, thank you. 516-483-7200 Ext 119

March 25, 2020

I heavily shopped the many Ford dealerships on Long Island I’m search of the best deal before making my final purchase of my Expedition. I must say they were very willing to work with me over the phone More

by KatieHall
Recommend Dealer
Yes
Employees Worked With
Can’t recall managers names but he was good as well. A man named Maleak was also helpful!
Apr 30, 2020 -

Hempstead Ford Lincoln responded

Katie: Thank you for the kind words, and we look forward to seeing you again!

March 18, 2020

Satisfied customer We were looking at the used cars while we were waiting for our car to be repaired. John Miolla happen to be outside and started talking to us we were More

by Satisfied purchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Miolla
Mar 20, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

March 14, 2020

SATISFACTION I would love to say that the quality of customer service received was impeccable. I would definitely go back to them for another purchase and will be More

by laticiarob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Miolla and TK
Mar 16, 2020 -

Hempstead Ford Lincoln responded

Thank you for the kind words, and we look forward to seeing you again!

March 13, 2020

Another Happy Customer I bought my mustang from Tower Ford and when they shut down I started going to Hempstead FL. I've since been a few times for service and other matters More

by anthony80294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
charlie durante
Mar 16, 2020 -

Hempstead Ford Lincoln responded

Anthony - Thank you for the kind words, and we look forward to seeing you again!

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