Hempstead Ford Lincoln

2019 Ford Ranger Excellent experience from beginning to end. A normally abhorrent experience dealing with car sale people was made enjoyable. Thank you Dennis Cullen. Excellent experience from beginning to end. A normally abhorrent experience dealing with car sale people was made enjoyable. Thank you Dennis Cullen. Would definitely come back. More

Convenient and trouble-free a very classy service. I had no idea that I was in for such a pleasurable experience. I would do it again without hesitation! no idea that I was in for such a pleasurable experience. I would do it again without hesitation! More

Ready for Covid Had to do my inspection. Easy to setup over the phone. Arrived and greeted in a safe, socially distant manner. Able to sit outside in another safe Had to do my inspection. Easy to setup over the phone. Arrived and greeted in a safe, socially distant manner. Able to sit outside in another safe area. Used text to communicate. Minimal exposure and everyone I dealt with was wearing protection. Top notch service. More

Had to get my car inspected and it was so easy to setup an appointment over the phone. Karen in service was fantastic!Highly recommend Karen as well as Hempstead Ford!! an appointment over the phone. Karen in service was fantastic!Highly recommend Karen as well as Hempstead Ford!! More

Professional, knowledgeable, great customer care This dealership is a stand up establishment. There are no smoke and mirrors like I have had in the past with other car sales. The salesman also new ev This dealership is a stand up establishment. There are no smoke and mirrors like I have had in the past with other car sales. The salesman also new every bell and whistle with the truck we bought. I highly recommend this dealership and sales person. More

Great Service! Karen was very kind and helped us out servicing our Lincoln. We are 100% satisfied with the service and treatment, highly recommend to anyone else. Karen was very kind and helped us out servicing our Lincoln. We are 100% satisfied with the service and treatment, highly recommend to anyone else. More

The modem in my car was not working and I utilized the Lincoln pick up and delivery service. Charles Durante was my Service Advisor who expedited and made sure my service experience was perfect. Thank yo Lincoln pick up and delivery service. Charles Durante was my Service Advisor who expedited and made sure my service experience was perfect. Thank you Charlie for providing me excellent customer service. More

John B. away personable, knowledgeable and extremely helpful in helping us choose the right video for our family! He even had a bow in the car when we went to pick her up. Dimitri was just as knowledgea helpful in helping us choose the right video for our family! He even had a bow in the car when we went to pick her up. Dimitri was just as knowledgeable and took his time walking us through the car upon our arrival to pick up our Corsair! They were exceptional and handled all of concerns with care. Thank you for a smooth process! More

Damaged tire and rim I accidentally hit a curb damaging the rim and ruining the tire. We were out at Montauk State Park. I called HFL and spoke to a service advisor Charli I accidentally hit a curb damaging the rim and ruining the tire. We were out at Montauk State Park. I called HFL and spoke to a service advisor Charlie Durante, I have know Charlie for years. Explained the situation and he said he would order an new tire and rim. I did receive a text message stating the tire/ rim were ordered. Through out our ride home Charlie kept in touch and advised we keep the speed max to 55 while using the donut. I made an appt to have the rim and tire replaced and Charlie started the tire protection claim. By the days end, I was advised that the protection plan covered the replacement. As usual Charlie went out of his way to help, file the claim and get back to me in short order. Charlie is one of the best service managers, he is professional, keeps you informed as well as a gentlemen when talking to him. A big thank you to Charle!! More

Stan is outstanding salesman ever met. He’s most professional and kind. He consulted along my budget and favorite options and colors...etc. I really fell in love Edge! I’m so glad meeting nicest professional and kind. He consulted along my budget and favorite options and colors...etc. I really fell in love Edge! I’m so glad meeting nicest salesmen! More