Hempstead Ford Lincoln

Great service team! Maria is always so wonderful ,kind accommodating and efficient.Charlie is always so great too. He picked up my car ,took care of it and it couldn’t have been easier for me. Thank you s accommodating and efficient.Charlie is always so great too. He picked up my car ,took care of it and it couldn’t have been easier for me. Thank you so much More

Loved my experience with this dealer. Very quick response time, very easy to work with, straight forward and professional sales team. I worked with pre owned salesman Stan, he was the BEST response time, very easy to work with, straight forward and professional sales team. I worked with pre owned salesman Stan, he was the BEST More

Hempstead Ford Lincoln is the best service center you could imagine. They are kind, cari and knowledgeable about all of their vehicles sold. Karen Wunderlich is fabulous. She reminds you even about inspe could imagine. They are kind, cari and knowledgeable about all of their vehicles sold. Karen Wunderlich is fabulous. She reminds you even about inspections that are due. You can never go wrong with bringing your car in for service there. More

Always efficient and friendly service. The best service center I ever visited. Because of professional and best service I have bought 3 Fords and 5 Lincolns there. center I ever visited. Because of professional and best service I have bought 3 Fords and 5 Lincolns there. More

I want to take a moment to rate the Hempstead Ford-Lincoln dealership. As you can see, I gave them 5 stars. Dennis Cullen, my sales consultant, was a true professional! His knowledge and experien Ford-Lincoln dealership. As you can see, I gave them 5 stars. Dennis Cullen, my sales consultant, was a true professional! His knowledge and experience in auto sales was far superior to that of the salespeople at the Ford dealership I used for my prior 3 leases. Dennis' approach was quite relaxed, and most importantly, he actually listened to my concerns, and what I could afford! He never once made me feel pressured or that I didn't have options! I love my new 2021 Ford Escape SEL. Hempstead Ford is the best, and I'll always go back to them for my new leases! More

Frank Romeo at Hempstead Ford is incredible! He went ABOVE and BEYOND to get me the awesome car I wanted, the 2021 Ford Mustang Mach E. They are SO hard to get them to arrive but Frank got it! He was so ABOVE and BEYOND to get me the awesome car I wanted, the 2021 Ford Mustang Mach E. They are SO hard to get them to arrive but Frank got it! He was so patient when I kept calling him about its arrival which was a Ford delay, not a dealer delay. I highly recommend going to this dealership and working with Frank. Also, Robert Jackson in the finance department made it a quick and smooth transaction. THANK YOU Hempstead Ford! More

I knew what I wanted, and they had it. Carter was very easy to work with, and got me the car off the lot the next day. Everything he said, was exactly what was on the table when I signed. Drove the car easy to work with, and got me the car off the lot the next day. Everything he said, was exactly what was on the table when I signed. Drove the car off the lot the next day. More

I purchased the best, I expect the best, I received the best. Thanks to the Hempstead Lincoln Service Department! A job well done! Bob Parrinello best. Thanks to the Hempstead Lincoln Service Department! A job well done! Bob Parrinello More

On Monday, 05/31/2021 my fiancé and I went to the Ford Hempstead location interested in the Ford Mustang Mach E. My fiancé had done extensive research and was excited to see the car in person, test drive Hempstead location interested in the Ford Mustang Mach E. My fiancé had done extensive research and was excited to see the car in person, test drive and purchase. We had an appointment to see Rick and when we arrived he did greet us however, while checking out the floor model he left to greet other customers who walked in and shortly after stated he would not be able to help us and said another person would. The alternate sales man was helpful in getting the keys to test drive however seemed unconcerned with our observation of the uncleanliness of the test drive model. When returning to the lot post test drive the sales man was adamant about us getting out and returning the key due to someone else that needed to test drive the car. That is understandable yet based off his aggressive nature I was curious to see who was so important that we needed to be rushed out. While looking at the available models the salesman returned and when my fiancé asked questions in regards to the different models there he was aloof in answering. We showed interest in the model with the panoramic roof and star white color we wanted and asked about the tech package instead of answering the question he informs us of a $2,500 premium. We asked what is the basis for the premium he stated “Rick should of told you what it is.” I do not want to assume that we were being prejudged based on appearance, i.e. race and/or age. But the standoffish response and disinterest in our sale was not what I expected when dealing with a Fortune 50 company such as Ford. As essential workers who have been on overdrive this entire pandemic it was disheartening to be treated as optional. My fiancé may be enamored by the vehicle nonetheless customer service is what solidifies trust and comfort in making such a large purchase. Your competitors have been more welcoming maybe this Hempstead location is not up to Ford’s true business standards. (P.S. Although the alternate salesman never gave us his name we found out it is ‘Wimps’ after calling to voice our dissatisfied experience to the sales manager who despite several calls was unavailable, then all of a sudden not there.) More

Karen Wunderlich is a wonderful service advisor. She is thorough and fair and gives great recommendations. I will bring my car for service here no matter where I live thorough and fair and gives great recommendations. I will bring my car for service here no matter where I live More