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Hempstead Ford Lincoln
Hempstead, NY
2,053 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,053 reviews
July 04, 2021
Always a good service experience. Easy to schedule, on time, greeted when you pull up, nice waiting room (can't wait til they are able to offer coffee again-COVID!), fast reliable service and the car is d time, greeted when you pull up, nice waiting room (can't wait til they are able to offer coffee again-COVID!), fast reliable service and the car is delivered clean. Worked with Charlie this time and he kept me informed of the progress. Vey accommodating. Usually work with Karen who I like very much. More
by GG
Employees Worked With
Charlie
July 03, 2021
Beautiful building friendly and informative salespeople. My salesperson was able to locate a car for me despite the shortage going on. He worked very hard to get me into a new lease My salesperson was able to locate a car for me despite the shortage going on. He worked very hard to get me into a new lease More
by Karko42164
Employees Worked With
July 01, 2021
I called ford roadside assistance because my dog's leash had gotten caught in the door latch and the door wouldn't close. They informed me they didn't send mechancics and the card would have to be towed/ had gotten caught in the door latch and the door wouldn't close. They informed me they didn't send mechancics and the card would have to be towed/ I had the pup with me and I couldn't safely remain in the park awaiting a tow nor could he be welcomed in a tow truck. I drove to Hempstead Ford, holding my drier side door closed with my left hand while I steered with my right. I went to the service center and there I met the best person to represent Hempstead Ford, Jackie O. She came out assessed the problem, fixed it, pet the pup and off we went, safe and sound.My husband is at Solan Kettering right now and one more problem probably would have driven me over the edge. Kudos and a million thanks to Jackie O. My dog, Jack, thanks her too! More
by joannespen2008
Employees Worked With
Jackie O. Service Dept.
June 26, 2021
Karen at the Service Desk & Fred my Service Tech deserve more stars than 5 for the excellent service and attention they provide. I was on LI from CT for a wedding on June 12. My cabin rear view mirror need more stars than 5 for the excellent service and attention they provide. I was on LI from CT for a wedding on June 12. My cabin rear view mirror needed to be reattached to my windshield. I did not have an appointment and the Service Department was totally booked. I experienced something that I thought was long gone-True Caring Customer Service. Karen went out of her way to clear a small window of time for Fred to complete my repair. Karen & Fred we a totally pleasure to work with. I wish I did not live so far away, I would bring my Lincoln to Hempstead Ford Lincoln in a heart beat. More
by bratsofct
Employees Worked With
Karen, Fred
June 26, 2021
We were pleased by the friendliness and professionalism of the Hempstead Ford Lincoln staff. Thanks to Dennis for helping us select a great vehicle (the Escape) with a very attractive price point. Also t of the Hempstead Ford Lincoln staff. Thanks to Dennis for helping us select a great vehicle (the Escape) with a very attractive price point. Also thanks to Mike for navigating us through the financial processing, and offering an excellent extended service package. More
by John T
Employees Worked With
Dennis Cullen, Mike
June 23, 2021
I highly recommend Hempstead Ford. Malik was Great! A pleasant person to deal with easy-going no high pressure sales. He explained everything clearly and was very helpful. i’ve also had cars previously f pleasant person to deal with easy-going no high pressure sales. He explained everything clearly and was very helpful. i’ve also had cars previously from Hempstead Ford and their service Department is honest an excellent. Very professional More
by Randyhiken
Employees Worked With
Michael Belcastro also very professional! Five stars.
June 18, 2021
Evan was very helpful and great to work with. I would recommend anyone to use him and the dealership for a car. Looking forward to my new car recommend anyone to use him and the dealership for a car. Looking forward to my new car More
by Iangreenwald
Employees Worked With
Evan Boucaud
June 15, 2021
3 card from Hempstead Ford the main reason I come back is John Berto. Great salesman went out of his way to get me the car I wanted at the best price. John Berto. Great salesman went out of his way to get me the car I wanted at the best price. More
by Ban83198
Employees Worked With
John Berto
