Hempstead Ford Lincoln

I brought my MKC in for service. Kevin Bader was my Advisor. Everyone was friendly and so polite. I live about 20 miles away, but will come back here for future service. Advisor. Everyone was friendly and so polite. I live about 20 miles away, but will come back here for future service. More

Ms. Karen Wunderlich and Mr. John Lydon are both reasonable, pleasant service advisors to do business with! My 2020 Nautilus on lease had less than 26K miles and is 2.5 years old yet it was vibra reasonable, pleasant service advisors to do business with! My 2020 Nautilus on lease had less than 26K miles and is 2.5 years old yet it was vibrating so loud whenever I stepped on the brake. It's front rotors had to be resurfaced on July 23, 2021. Ms. Wunderlich informed us that the back rotors may need service as well but we waited half a day already given that it takes three weeks for a loaner to become available. On July 26, the back rotors and brake pads had to be replaced. While waiting on the 23rd, we had hopped in and out of the new Nautilus, Aviator, Navigator, the Ford Truck, Explorer, Edge and Mustang Mach-E. No one asked us if they could help us! I would have rated this dealership lower than 4. This rating is in fairness to the service staff. I also appreciate the young gentleman with long hair who brought my car out on the 23rd as well as the other two gentlemen who I approached to please bring out my car on the 26th. The Front Desk staff told me my car would be brought out but that took long and no updates were given. More

I had a great experience working with Meleak Jones. He was knowledgeable, friendly, professional, and honest. There was no wasting my time with a "sales manager" coming into the deal to discuss things wit was knowledgeable, friendly, professional, and honest. There was no wasting my time with a "sales manager" coming into the deal to discuss things with me and muddying things up. I typically walk out of a dealership when the manager comes out. The dealership obviously put their trust in Meleak and so did I. I can't say enough good things about Meleak. Go see for yourself. Ask for him. You won't be sorry. A+++++++++ More

No nonsense when discussing price or lease terms. Sales staff very knowledgeable about their product. No pressure at delivery to buy additional services and staff spent all the time I needed to acclimate m staff very knowledgeable about their product. No pressure at delivery to buy additional services and staff spent all the time I needed to acclimate myself to the vehicle. Kudos to all at Hempstead Ford Lincoln More

I am a 30 year loyal customer!! In all the years I can't think of one time where if I had a issue of any kind that it wasn't taken care of quickly and satisfactory!! No drama ever!! I just got a 2021 Naviga think of one time where if I had a issue of any kind that it wasn't taken care of quickly and satisfactory!! No drama ever!! I just got a 2021 Navigator yesterday and as usual there were no problems with the purchase !!! The service department is best and very very accommodating all service work is done quickly and correct the first time!! From John the manager to Maria in service to the cashiers and valets everyone is polite and clear in there jobs!!! More

John Smisek is a fantastic sales manager and made my first time Ford purchase a stressless experience. Contact John directly, you will be glad you did. He is responsive, knowledgeable about electric veh first time Ford purchase a stressless experience. Contact John directly, you will be glad you did. He is responsive, knowledgeable about electric vehicles and I highly recommend you buy from John. More

I enjoyed the friendly environment and the positive attitude from the staff. John Berto is an outstanding salesperson with great knowledge and understanding of the vehicle I purchased. I will come back attitude from the staff. John Berto is an outstanding salesperson with great knowledge and understanding of the vehicle I purchased. I will come back to see John to purchase a 2022 F150. 5 Stars + for John Berto. More

Great salesman Rick Roseman helped us with our purchase and have been working with him for years, past leases. Great place. Finance guy was great. Recommend highly ! and have been working with him for years, past leases. Great place. Finance guy was great. Recommend highly ! More