Hempstead Ford Lincoln

If you need a new ford go see Whimps at Hempstead Ford. He is the best and he will treat you right. The dealership is excellent. Seamless process from start to finish. Everyone friendly and knowledgeable. He is the best and he will treat you right. The dealership is excellent. Seamless process from start to finish. Everyone friendly and knowledgeable. Highly recommend! More

My wife and I both purchased cars from Hempstead Lincoln/Ford. From the beginning they were great…knowledgeable and caring. Unfortunately my wife’s car, a lease, developed engine troubles. I was dea Lincoln/Ford. From the beginning they were great…knowledgeable and caring. Unfortunately my wife’s car, a lease, developed engine troubles. I was dealing with Jackie, from service, and she was…is GREAT. I understand cars are machines, and sometimes things do not work out well, or can’t be fixed 100%, but at Hempstead Ford/Lincoln it certainly is not for lack of trying. The service department worked tirelessly on my wife’s car, and throughout Jackie…as I said…was and is great, as she texted me constantly with updates, worked overtime to ensure my wife had a loaner car, called me to give Me updates, and ensured me everything was being done to correct the issue. In a day and age where cars are way different than older cars (which were all engine and I worked on over many years today’s cars are complicated with detailed wiring, computers, etc. and are very intricate), and often complicated to service, Hempstead Ford/Lincoln has a fine line of men and women running their service Department, and go above and beyond to help you. Sometimes machines just developed issues with no rhyme or reason…but this dealership brings rhyme and reason to fixing the issues, and spearheading “the front line”, dealing with oft angry car owners, is a woman like Jackie who is always pleasant, informative, understanding, and goes far beyond what any, if not almost every, business or dealership does to ensure customer satisfaction, convenience, understanding, informed, and happiness is attained. In a day and age few businesses believe the customer is always right (which in many cases customers are unreasonable) but not at Hempstead Ford/Lincoln… regardless of the customers demeanor, they treat their customers as if they are not only right, but deserving of “concierge type service”…and with a woman like Jackie that “concierge type service” is always attained. Hempstead Ford/Lincoln is a top notch dealership, with top notch service, and in Jackie, they have THE TOP NOTCH WOMAN” at the forefront of that service. THANK YOU. John M More

Always professional and efficient. Have used the dealership for years. usually wait for the service because they keep the timing as promised. I would recommend them. dealership for years. usually wait for the service because they keep the timing as promised. I would recommend them. More

The real meaning of professionalism is at this dealership.extremely helpful in answering all my questions. dealership.extremely helpful in answering all my questions. More

I ran into some problems with my new Ford Mustang and was directed to Richard. He made my experience at Ford super easy, a lot easier than I would have thought. I have a couple buddies that purchased/service directed to Richard. He made my experience at Ford super easy, a lot easier than I would have thought. I have a couple buddies that purchased/serviced there cars here and nothing but great things to say. More

We had a very positive experience with our leased car. Rick, our sales manager, and the staff were friendly and professional as well. Great dealership! Rick, our sales manager, and the staff were friendly and professional as well. Great dealership! More

Can't tell you how thankful I am for Hempstead Lincoln. My car would not start in a parking lot. I called and their tow service and they were there in 20 minutes. They fixed my car and was very pleased w My car would not start in a parking lot. I called and their tow service and they were there in 20 minutes. They fixed my car and was very pleased with them as usual. Thank you! More

The window was not fixed. After having the car for two daysI The mechanic did not check his work. Or never even lowered the window. If he/she lowered it they would see it will not go back up. Bill stated daysI The mechanic did not check his work. Or never even lowered the window. If he/she lowered it they would see it will not go back up. Bill stated cleaned the track. How do you clean the track without bringing the window down or removing the panel. They did nothing. What else do they say they do and really do not do. Car sits there I will pick it up tomorrow. I will check for clean oil and antifreeze that they stated they changed. Very disappointing More

Everyone at the dealership were professional and courteous. I was very pleased with my sales consultant, Dennis Cullen. He quickly responded to my questions, calls and texts and helped us expedite courteous. I was very pleased with my sales consultant, Dennis Cullen. He quickly responded to my questions, calls and texts and helped us expedite the purchase of our new Explorer. I would highly recommend Dennis and the Hempstead Ford team. With the new car inventory so low everywhere, it was quite a challenge to find a vehicle that I wanted, but Hempstead Ford came through! My thanks to Dennis and everyone there. :) More

Awesome working with Dennis. Was able to get almost everything done over the phone. He was prompt in messaging and replying back. Took only 2 hours at the dealership and was accommodating enough to be everything done over the phone. He was prompt in messaging and replying back. Took only 2 hours at the dealership and was accommodating enough to be able to get the deal done after normal store hours. More