Back

Hempstead Ford Lincoln

Hempstead, NY

4.8
2,024 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Contact Dealership

301 N. Franklin St.

Hempstead, NY

11550

Directions

By Type

Showing 2,024 reviews

September 26, 2024

I met with Justin Chen to discuss lease options. He was extremely friendly, and polite. And very knowledgeable about each car he showed me . He listened to all of my needs He did not try to upse More

by Joy R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Chin
Sep 27, 2024 -

Hempstead Ford Lincoln responded

Joy - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 21, 2024

Good and Professional In all aspects in services Excellent I Liked it .and thank you for the attention More

by Luis.V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Fiedler
Sep 23, 2024 -

Hempstead Ford Lincoln responded

Luis - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 21, 2024

I brought my car in for an oil change with an appointment. It took a little over two hours, I was getting ready to take my car out of there and go somewhere else. The guy told me the car is done More

by Teamstergirl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Sep 23, 2024 -

Hempstead Ford Lincoln responded

The wait time at a dealership can be longer compared to a local oil change shop. This is because we have certified technicians performing a thorough multipoint inspection on every vehicle, ensuring the highest quality care. Additionally, we offer complimentary car washes and aim to provide a personalized experience for each customer. We apologize if the wait was longer than you expected and hope that, overall, you were satisfied with the service provided.

Sep 23, 2024 -

Teamstergirl responded

2 1/2 hours for an oil change is ridiculous especially when I had an appointment. Nothing can be done now other than you speaking to your employees and managing their time.

September 16, 2024

Mr Stain helped us a lot to find a reliable vehicle . recomend them for everyone. More

by Sadiaahmad414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stain
Sep 17, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 15, 2024

Loved valet service , Samantha Estevez was nice, professional and helpful and answered all my questions, and received a video from the mechanic explaining what the problem was and what the solutions More

by Ricardo M Sanabria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Estevez
Sep 16, 2024 -

Hempstead Ford Lincoln responded

Ricardo - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 09, 2024

Efficient and pleasant service. Friendly employees. Valet service communication was great Will use again end More

by mgm3804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 05, 2024

The dealership had amazing customer service. Jonathan Torres was very helpful and made sure we got what we wanted More

by dfyffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres Mike
Sep 05, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 05, 2024

Jt was very helpful and had very good customer service. Helped us pick a car in no time More

by dfyffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 05, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 02, 2024

Justin, sales person was fantastic , very helpful and knowledgeable, great working with him highly recommend More

by susane1836
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chen
Sep 03, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

August 31, 2024

Dan is very professional and knowledgeable, would definitely recommend him to friends. The store is also very nice and big. More

by Xijun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan L
Sep 03, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!