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Hempstead Ford Lincoln
Hempstead, NY
2,017 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,017 reviews
March 03, 2023
My 2018 Expedition just came back from being out of service for 17 WEEKS. What started with an ordinary recall became an ordeal because of the unavailability of a few key parts (a one-time-use bolt an service for 17 WEEKS. What started with an ordinary recall became an ordeal because of the unavailability of a few key parts (a one-time-use bolt and nut, and a valve cover). The loss of use of my truck for a ridiculous length of time couldn't have been more frustrating and inconvenient! But Karen Wunderlich and the folks at Hempstead Ford Service couldn't have been nicer (and I know it's not their fault.) They provided me with a beautiful 2021 Lincoln Nautilus loaner at no charge from Day One. They kept me informed as to the status with periodic calls. Once the bolts and nuts came in for the transmission, the service crew was able to craft a temporary repair on the valve cover to get me going until a new one arrives (@Ford Supply Chain, could you step it up please?). Along the way they replaced the battery, and the hood latch, and even washed and vacuumed the truck, so when I finally got to pick it up, it was like getting into a new ride! My smile has returned (I love my truck, and am very happy with Hempstead Ford Service)! And by the way, no charge to me other than the warranty deductible. Thank you very much! More
by Dark Knight
Employees Worked With
Karen Wunderlich, (and great mechanics and parts department crew)
March 03, 2023
Had a 60,000 mile inspection on vehicle, John Lydon went over all services that was going to be performed and the cost of the service, also was given a nice loaner over all services that was going to be performed and the cost of the service, also was given a nice loaner More
by Skierdan21
Employees Worked With
John Lydon
February 28, 2023
Thank you so much John Talt for getting me into my 3rd Ford Explorer. The kids and I love it! Always keeping us safe on the road!!! Safety FIRST!!!! I am definitely a Ford family!! Ford Explorer. The kids and I love it! Always keeping us safe on the road!!! Safety FIRST!!!! I am definitely a Ford family!! More
by Montezpatricia1
Employees Worked With
February 21, 2023
Dennis Cullen was professional , knowledgeable ,enjoyable and efficient The Over buying experience was excellent and all were very accommodating ,enjoyable and efficient The Over buying experience was excellent and all were very accommodating More
by bojsg1
February 20, 2023
Great dealership. I was helped by Dan Locicero and he truly went out of his way to help me on every single aspect of the vehicle and talked to me on the phone for hour I was helped by Dan Locicero and he truly went out of his way to help me on every single aspect of the vehicle and talked to me on the phone for hours for few times went over the details of my car. He even went beyond his way giving me financial advices that I needed. Very recommended dealership. Good job. More
by Andrew Zhang
Employees Worked With
Dan Locicero
February 09, 2023
My sales rep Dennis Cullen was a great help they honored msrp and the price drop. I would definitely recommend him and the dealer to my family and friends. msrp and the price drop. I would definitely recommend him and the dealer to my family and friends. More
by meharusman
Employees Worked With
Dennis Cullen
February 08, 2023
They honored the msrp and also honored the recent price drop on the Mach e. Dennis was really helpful and I would definitely recommend him and this dealer to mg family and friends. drop on the Mach e. Dennis was really helpful and I would definitely recommend him and this dealer to mg family and friends. More
by Akausman
Employees Worked With
Dennis Cullen
