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Hempstead Ford Lincoln
Hempstead, NY
2,022 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,022 reviews
July 06, 2011
Great customer service from the minute I spoke with Chris on the phone. He was extremly helpful and went the extra mile to make the lease termination and new lease process as easy as possible. Nicole was on the phone. He was extremly helpful and went the extra mile to make the lease termination and new lease process as easy as possible. Nicole was also excellent when explaining the details inside the car. More
by seifman
Employees Worked With
Chris Finnigan and Nicole
July 01, 2011
I cannot say enough good things about Tom and the people at Hempstead. I went in looking for the Explorer and when I sat in it Tom noticed the expression on my face--too much car for me. He suggested I si at Hempstead. I went in looking for the Explorer and when I sat in it Tom noticed the expression on my face--too much car for me. He suggested I sit in the Escape next to it. I did and I was sold. I test drove the Escape and that is what I drove home today. Tom was the best. Instead of trying to sell me the Explorer he knew to let me try the smaller car. He was so helpful, not pressuring me into something that was not right for me. I would recommend Hempstead and Tom to anyone. He is a true professional, he answered all of my questions and my husband's. I am a very happy new Escape owner. Thank you Tom Anderson. More
by montauk
Employees Worked With
Thomas Anderson, Brittany
June 30, 2011
KAREN IS GREAT SHE HAS TAKEN CARE OF OTHER LEASES FOR US AND IS VERY FRIENDLY AND HELPFULL. THIS IS THE FOURTH CAR WE HAVE LEASED FORM HERE AND I HAVE FOUND THE SERVICE DEPARTMENT TO BE VERY GOOD. I WAS AND IS VERY FRIENDLY AND HELPFULL. THIS IS THE FOURTH CAR WE HAVE LEASED FORM HERE AND I HAVE FOUND THE SERVICE DEPARTMENT TO BE VERY GOOD. I WAS NOT TOO PLEASED WITH 3 SALESMEN LOOKING AT THE CARE I WAS TURNING IN. WHEN I GOT HOME I SAW SOMETHING ON THE DRIVERS DOOR THAT LOOKED LIKE A SMUDGE BUT UPON LOOKING FURTHER I SAW IT WAS SOME KIND OF SURFACE SCRATCH. More
by BOB0852
Employees Worked With
KAREN HESDRA
June 22, 2011
My experience with Hempstead Ford Lincoln was great overall. My salesman Christopher Finnigan was friendly and knowledgeable. The car I recieved was exactly as I wanted. My salesman Chris Finnigan, an overall. My salesman Christopher Finnigan was friendly and knowledgeable. The car I recieved was exactly as I wanted. My salesman Chris Finnigan, and the dealership in general, made it a very quick and easy process. I would definitely recommend this dealership to someone else. More
by bran506
Employees Worked With
Christopher Finnigan
June 20, 2011
The service was excellent. From the minute I walked in to the dealership, till I drove away in my new car, I was taken care of. The staff was well trained and educated on what they were selling. I would to the dealership, till I drove away in my new car, I was taken care of. The staff was well trained and educated on what they were selling. I would definatly recommend this dealership. More
by forch27
Employees Worked With
Nicole Austin and John Talt
June 13, 2011
I would recommend this dealership becasue the service was timely and efficient. I could always get in touch wit Karen and she answered all my questions. timely and efficient. I could always get in touch wit Karen and she answered all my questions. More
by lmsalvo
Employees Worked With
Karen
June 07, 2011
My experience at the Hempstead Dealership was favorable from start to finish. Grace and Nicole were very professional and comforting in organizing this lease sale. They were open to questions and patient from start to finish. Grace and Nicole were very professional and comforting in organizing this lease sale. They were open to questions and patient in maximizing the best possible experience for me. I would recommend this dealship to family and friends in the future. More
by fergie22
Employees Worked With
Grace M. Dellaratta
June 07, 2011
Grace was very helpful with finding the exact car I wanted . I have a full time job and am a full time student and a mom. She was very efficient with time and found the right color car ( I had tried wanted . I have a full time job and am a full time student and a mom. She was very efficient with time and found the right color car ( I had tried other Ford dealerships but I was told that specific color was discontinued( Bordeaux ) . In matter of minutes and over the phone she was able to tell me what they had and give me numbers too. It really helped me with my busy schedule. Her enthusiastic and happy personality was very pleasant too. More
by Mitra
Employees Worked With
Grace Dellaratta
June 07, 2011
Chris F is very helpful when it comes to buying a car. He works with you. He is very patience. This is my fourth ford that I have leased from him. My husband also leased his car from Chris. I would recommend works with you. He is very patience. This is my fourth ford that I have leased from him. My husband also leased his car from Chris. I would recommend Chris to anyone. Everyone at Hempstead Ford is very nice and friendly. The best Ford dealership!!!! More
by Purple6282
Employees Worked With
Chris Finnigan
May 31, 2011
Frank was very professional to deal with. The purchase, trade-in and pick-up process went smoothly. The price on the new Ford Fusion was fair, but like all dealers, the price for the trade-in was pretty trade-in and pick-up process went smoothly. The price on the new Ford Fusion was fair, but like all dealers, the price for the trade-in was pretty low. Nonetheless, it was a good experience overall and I'd recommend this dealership and Frank to anyone looking for a new car. Nicole was excellent explaining the details of the car. More
by dougplan
Employees Worked With
frank romeo, nicole austin
