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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,022 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,022 reviews

February 06, 2012

salesman lowell forman ...fabulous...nicole:help with sync fabulous...have been a customer at this dealership for over 20 yrs! the dealer facility is beautiful everyone is friendly and very helpful..have More

by ruth klonsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lowell forman nicole
January 08, 2012

For the first time in 4 leases, I actually did research to find my next friend to journey with for 39 months; I went to 3 ford dealerships, one of which tried to switch me to a higher price vehicle; chevy More

by wendy d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen and Suzanne
December 11, 2011

It was a pleasure to purchase a new car from your dealership recently and in particular, to have John Berto as our salesperson. From the moment we met John and through the sales process and then car More

by frankny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berto
October 08, 2011

This is my third ford fusion. I love the car, and the service. I originally started at Country Ford with Rich Coppola. I always did all my service at Country Ford. Now I followed Rich to Hempstead Ford More

by reet23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Coppola
September 25, 2011

In summary, our overall sales experience was very good. The price we received was fair; it wasn't a steal, but we weren't being taken advantage of either. The dealership had a lot of vehicles to choose fr More

by melkong01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Horowitz
August 28, 2011

The individuals I dealt with at Hempstead Ford Lincoln made for a very pleasant buying experience. The sales staff was knowledgeable about the product and took the time to find the vehicle that met all of More

by mvalveri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta and Karen
August 11, 2011

Joel was courteous, helpful, honest and personable. Also, promises were made as far as parts, price, and reimbursements, and all promises were kept. I would recommend him and the dealership to anyone More

by bselman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Horwitz
July 28, 2011

I recenlty visited Hempstead Ford to look around and get some "ideas" for a future purchase. Tom Anderson was the sales person who greeted me. He was friendly, professional and not at all pushy. I discus More

by Valerie9s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
July 19, 2011

went out of his way to get the car the way i wanted it. very courtious.smart. replies back when you call. honest and realiable. More

by fnugnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john barto
July 11, 2011

I went to this dealership after calling in advance about the particular ford car, model and trim and even the spec package and was told they have "a lot" of cars. I took a cab to visit the dealership (whic More

by nikhilw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grace
Jul 15, 2011 -

Hempstead Ford Lincoln responded

We're sorry that your experience at our dealership was not to your satisfaction. We assure you that we are continuously striving to meet and exceed our customers' expectations, and hope that you'll reconsider your decision to not return to our dealership. In regards to your comments, let us first address them by saying that the prices on Ford.com do NOT reflect exact individual dealer prices, which vary by region and rebate qualifications. Our salesperson was very sorry that you could not meet a price, but felt that things were left on good terms. Our representative offered to show you other products that you might be able to meet a price on - even going so far as to offer a demo of a new vehicle, which could be given to you at a reduced price since it had a very small amount of miles on it. Nonetheless, on behalf of Hempstead Ford, we're very sorry we couldn't assist you in your vehicle purchase on this occasion, but we hope you'll reconsider and remember to visit us in the future for any vehicle needs.

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