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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,016 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,016 reviews

September 27, 2024

Had another great experience getting a vehicle from Hempstead Ford and working with Dimitri. He helped us get into the vehicle we were looking for and one of the reasons why we went back knowing we wi More

by johnsferrazza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri Stavrakopoulos
Sep 27, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 26, 2024

I have been bringing my vehicle in for service since I purchased it in 2017. I am very impressed with your Service Dept. I would bring my vehicle in and wait…always was done in a timely manner. I just too More

by Roxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Hempstead Ford Lincoln responded

Roxy - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 26, 2024

I met with Justin Chen to discuss lease options. He was extremely friendly, and polite. And very knowledgeable about each car he showed me . He listened to all of my needs He did not try to upse More

by Joy R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Chin
Sep 27, 2024 -

Hempstead Ford Lincoln responded

Joy - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 21, 2024

Good and Professional In all aspects in services Excellent I Liked it .and thank you for the attention More

by Luis.V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Fiedler
Sep 23, 2024 -

Hempstead Ford Lincoln responded

Luis - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 21, 2024

I brought my car in for an oil change with an appointment. It took a little over two hours, I was getting ready to take my car out of there and go somewhere else. The guy told me the car is done More

by Teamstergirl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Sep 23, 2024 -

Hempstead Ford Lincoln responded

The wait time at a dealership can be longer compared to a local oil change shop. This is because we have certified technicians performing a thorough multipoint inspection on every vehicle, ensuring the highest quality care. Additionally, we offer complimentary car washes and aim to provide a personalized experience for each customer. We apologize if the wait was longer than you expected and hope that, overall, you were satisfied with the service provided.

Sep 23, 2024 -

Teamstergirl responded

2 1/2 hours for an oil change is ridiculous especially when I had an appointment. Nothing can be done now other than you speaking to your employees and managing their time.

September 16, 2024

Mr Stain helped us a lot to find a reliable vehicle . recomend them for everyone. More

by Sadiaahmad414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stain
Sep 17, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 15, 2024

Loved valet service , Samantha Estevez was nice, professional and helpful and answered all my questions, and received a video from the mechanic explaining what the problem was and what the solutions More

by Ricardo M Sanabria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Estevez
Sep 16, 2024 -

Hempstead Ford Lincoln responded

Ricardo - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 09, 2024

Efficient and pleasant service. Friendly employees. Valet service communication was great Will use again end More

by mgm3804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 05, 2024

Jt was very helpful and had very good customer service. Helped us pick a car in no time More

by dfyffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 05, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

September 05, 2024

The dealership had amazing customer service. Jonathan Torres was very helpful and made sure we got what we wanted More

by dfyffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres Mike
Sep 05, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!