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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,035 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,035 reviews

January 03, 2025

They are not professional about DMV paperwork take long time more than a month when u try to call them they are responses is not good. More

by Yusuf Mohammad
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Dimitry
Jan 04, 2025 -

Hempstead Ford Lincoln responded

Yusuf - Thank you for sharing your concerns. We understand how frustrating delays can be. Please know that we issued all the correct paperwork promptly, and the delay is currently with the New York State Department of Motor Vehicles. Unfortunately, we have no control over the time it takes for them to process transactions. If you have any further questions or need assistance, feel free to reach out to us directly. We appreciate your patience and understanding. (516) 483-7200

January 02, 2025

Great customer service and overall experience working with carmine and the team! They were easy to work with , and went above and beyond to ensure everything I needed was met. More

by broadtsj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine
Jan 07, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

December 30, 2024

We have been using this dealership for years and are always so happy with the service and the entire teM More

by Mary Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Roseman
Jan 02, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

December 26, 2024

Very helpful and responsive. Did research to find us the right car we wanted and make sure it had right features More

by Annmcooknyc
Recommend Dealer
Yes
Employees Worked With
Carmine
Dec 27, 2024 -

Hempstead Ford Lincoln responded

Hi, we appreciate your feedback! Safe travels!

December 17, 2024

Worked with an excellent sales consultant, Rick Roseman, to secure my new lease. Got me a great deal and I love my new car. Great front desk service as well. More

by Brigitte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Roseman
Dec 30, 2024 -

Hempstead Ford Lincoln responded

Brigitte - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

December 12, 2024

I was greeted immediately; my service adviser was friendly & professional, & saw to it that all my concerns were addressed More

by llidon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Fiedler
Dec 13, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

December 10, 2024

We just purchased a pre-owned 2021 Ford Explorer. It is immaculate and runs great. Our salesperson, Stan Peddle, was pleasant and very helpful. Easy, no stress sales process. We are happy customers. More

by jathird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Peddle
Dec 12, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

November 29, 2024

Very prompt service and excellent waiting area. Free car wash as well. Could not be happier. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Hempstead Ford Lincoln responded

Hi Dan, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 28, 2024

Professional, friendly and efficient service. Going the extra step to ensure customer satisfaction is paramount. More

by ljays96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Hempstead Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 22, 2024

Great friendly service. very upfront on prices … easiest car purchase i have ever made. Most honest dealership on Long Island More

by fenwaymay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan
Nov 25, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Dec 02, 2024 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!