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Hempstead Ford Lincoln
Hempstead, NY
2,022 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,022 reviews
June 16, 2012
I had a very nice experience at Hempstead Ford Lincoln. John Talt was a pleasure to work with. The sale was very quick and easy with no problems. Nicole was wonderful and took so much time explaining all o John Talt was a pleasure to work with. The sale was very quick and easy with no problems. Nicole was wonderful and took so much time explaining all of the functions of my new car. More
by jillis226
Employees Worked With
John Talt and Nicole
June 15, 2012
I have owned many Fords and gone to quite a few different Ford dealers but I must say that this time around Hempstead Ford has been the best experience for me by far! Grace Dellaratta was an absolute pleasur Ford dealers but I must say that this time around Hempstead Ford has been the best experience for me by far! Grace Dellaratta was an absolute pleasure to work with. Grace went above and beyond to ensure that we were comfortable, satisfied and happy with our new lease. Not only was she extremely knowledgeable, but she was so kind and courteous. My husband and I are overjoyed with our new Ford Edge and we are so thankful to have been able to have Grace work with us. We would highly recommend Hemptstead Ford and Grace Dellaratta. Thank you Grace!!!!!! Also Nicole, who showed us how to work everything inside of the car, was extremely knowledgeable, kind and patient!!!! Hempstead Ford is lucky to have two fantastic employees!!!!! More
by suejoew
Employees Worked With
Grace Dellaratta and Nicole
June 11, 2012
We really like HFL, but Karen Hesdra is the reason why we bought our car there. She is an amazing and dedicated sales person. She is really special! They have great service and are very accomodating! bought our car there. She is an amazing and dedicated sales person. She is really special! They have great service and are very accomodating! More
by Mkarmazin
Employees Worked With
Karen Hesdra
June 09, 2012
have had a long term relationship . i am a long time ford buyer. i have found hempstead ford a cut above all the others. sales mike d. no pressure knew what i wanted. service karen w. treats you like family. buyer. i have found hempstead ford a cut above all the others. sales mike d. no pressure knew what i wanted. service karen w. treats you like family. keep up the good work. More
by vt219
Employees Worked With
mike duff
June 05, 2012
Service appointments consistently result in a return visit as items are not fixed right the first time. Dealerships policies on service seem to vary from service personnel to service personnel and bill visit as items are not fixed right the first time. Dealerships policies on service seem to vary from service personnel to service personnel and bills are not clearly explained. Car is returned often unclean with stains on the carpet mats and the seat and floor protectors rolled up in the back of the car. On a recent visit, when asking for clarification on charges and a policy quoted to me earlier in the day, the remaining service department member was dismissive stating either I take it as is or leave the car and contact my original service personnel. After reminding him that I took a train and bus to get to the dealership to pick-up my car and simply wanted clarification on the dealership's policy towards a particular service, he continued to be dismissive and state that he does not know. After six service visits, no more. This was not the first time I struggled to get answers when presented with a bill, but it was the last time. I'm sure the sales department is very good as per other reviews, but service is a commodity and a poor one as per my experience. I'm off to find another Ford dealership or someone who services these cars. More
by talorkorn
Employees Worked With
Steve Kleiner
May 26, 2012
Helped secure financing at the price I wanted to pay. JC worked with Gary and Sales Manager to sell a 2012 Escape. I own a 2006 Escape and enjoy the vehicle. worked with Gary and Sales Manager to sell a 2012 Escape. I own a 2006 Escape and enjoy the vehicle. More
by aamper
Employees Worked With
JC Crescenzo and Sync individual, Gary Paperman
May 25, 2012
Everyone at the dealership are "Yes" people. Very helpful and we are very happy with the result. We feel they will be very easy to deal with for service on our car as well. Very helpful and we are very happy with the result. We feel they will be very easy to deal with for service on our car as well. More
by msciortino
Employees Worked With
CARTER / NICOLE
May 10, 2012
A clean well laid out showroom and knowledgeable salesman. A good selection of vehicles in stock . Service department runs like clockwork and has excellent customer service from first driving on the salesman. A good selection of vehicles in stock . Service department runs like clockwork and has excellent customer service from first driving on the lot to pick up. More
by Noganeil
Employees Worked With
Dowdell Carter
May 07, 2012
Grace always does a terrfic job to make sure I am Grace always does a terrfic job to make sure I am getting the best service and deal. I own 3 ford trucks and lease one vehicle from this dealer and Grace always does a terrfic job to make sure I am getting the best service and deal. I own 3 ford trucks and lease one vehicle from this dealer and have worked with them for years now...quality service is why i keep coming back! More
by mgrecodombrow
Employees Worked With
Grace Dellarata
