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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,022 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,022 reviews

July 31, 2012

Salesman was very pleasant and made my family and I feel comfortable at every step of the process. Salesman was also honest and kept me informed about all details (car specs, time frame) Sync specialist More

by happydemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowell Forman, Nicole Austin
July 24, 2012

Joel understood exactly what we wanted, and showed us perfect cars! I really love their no-haggle policy. Candace was very helpful helping us with our Sync. More

by biocjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Horwitz, Candace
July 22, 2012

Friendly dealer who knows their products and got me the car i needed quickly. got the car all set up and explained how to use the systems. More

by kberns01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nicole, frank
July 19, 2012

Doug and J.C. were very attentive and got me the Mustang I really wanted, I would highly recommend them to all you folks out there wanting a Ford or Lincoln car !! Thank you guys, I love my car !! More

by christinestang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 15, 2012

The reason why I gave such exceptional marks for this dealership was due to the Sales person that helped me by the name of Grace Dellaratta. I thought Grace was the best salespaerson I ever met. She was More

by TomHoering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
July 12, 2012

Having dealt with several car dealers over the years I Having dealt with several car dealers over the years I can honestly say that Hempstead Ford is a breath of fresh air. Mr. Carter and the support sta More

by Mrigney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dowdell Carter
July 09, 2012

The service at Hempstead Lincoln Ford Dealership was exceptional. Every person I dealt with was professional, knowledgeable and courteous. The services provided to me, specifically, J.C., Tom, Candice More

by mmbruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.C., Tom, Candace and Nicole
July 09, 2012

My family now has TWO Lincoln MKX's and we couldn't be happier. Besides the fact that the dealership was beautiful, clean and incredibly welcoming - we had the ultimate pleasure of dealing with Grace. She More

by ralovis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace
June 29, 2012

The worst experience Ive ever had! Bought an VW Touareg, The worst experience Ive ever had! Bought an VW Touareg, that shlould be shipped over to germany. Paied directly via express wire transfer, that cost More

by Joerg19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stan Peddle
Jul 06, 2012 -

Hempstead Ford Lincoln responded

On behalf Hempstead Ford Lincoln, allow me to say that I am sorry you had an unsatisfactory experience at our dealership. It is the policy of Hempstead Ford Lincoln to always treat our customers like family, which is why we've been in business in New York for a century. We're sorry that you were unable to retrieve your car in Germany within the timeline you needed it. Unfortunately, our dealership must obey NY state and federal laws, which require us to obtain the title before we can ship a vehicle out of the country. This type of transaction requires the involvement of multiple parties outside of our dealership, which unfortunately obviously do not share the same sentiment as Hempstead Ford Lincoln. We apologize on their behalf and we hope that we will be able to do business again in the future.

June 28, 2012

Grace was my sales person and she is sunshine on two feet, very professional and polite and full on wisdon about the Ford product, she did her home work and knew what I was driving and had an ideal what More

by vester8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICOLE AND GRACE
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