Back

Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Contact Dealership

301 N. Franklin St.

Hempstead, NY

11550

Directions

By Type

Showing 2,053 reviews

September 09, 2014

AMAZING, COULDN'T BE HAPPIER ! Richard made me feel totally comfortable. He answered all questions and gave the best advice for leasing vs buying in my personal situation. Love my c More

by kjetter05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Coppola
September 06, 2014

Absolutely horrible and disconcerting I can't believe how poorly I was treated by the service department at Hempstead Ford. I was lied to, never called back, my problem was never resolved More

by Alison Buinicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Viskoc
Sep 18, 2014 -

Hempstead Ford Lincoln responded

Hempstead Ford Lincoln is proud to offer superior customer service and we are committed to providing everyone with a pleasurable experience at our dealership. We apologize that your visit to our service department was less than satisfactory. We understand your frustration but we can assure you, this circumstance is not a reflection of our dealership or the people that work there. Unfortunately, the side panel needed for your vehicle was not immediately available from Ford. The part had arrived six days after ordering and we understand that this was an inconvenience for you due to having to travel. We apologize for this inconvenience but do want you to know the service department here at Hempstead Ford Lincoln did everything we could to get the piece in a timely fashion and provided you with a loaner vehicle while you were waiting for the side panel to be delivered. Please feel free to contact us if you have any further questions or concerns. We hope you reconsider using Hempstead Ford Lincoln for any of your future automotive needs.

September 06, 2014

Small Hickup But They Made it Right Dealer had to find car for me . Car that was located suddenly become unavailable . Vu and the dealership hustled to find me the same car when I needed More

by how
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vu Tran
September 06, 2014

You are just the best! I have been buying and leasing Ford cars for 36 years. This was my best experience ever.Thank you, Grace Della Ratta and Lowell Forman for being so pe More

by peterc6482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace and Lowell
September 01, 2014

Very Pleasant Experience It was a pleasure doing business with this dealer, and Grace Dellaratta. I was impressed with the people and the place in general as everything looke More

by rjlevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
August 24, 2014

The best I bought my Ford Escape in 2013 and knew about this dealership because I used to bring my Saturn down the road. As soon as you walk in the place is so More

by Jeterette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Vella
August 24, 2014

Great Experience! We are so happy to have found Hempstead Ford after an exhaustive car search at many other dealers. Everyone with whom we dealt was friendly, knowledge More

by Fireman71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Anderson
August 23, 2014

"AWESOME EXPERIENCE"!!! Leasing a vehicle at Hempstead Ford Lincoln & Knowing Grace Dellaratta to assist You is the "MOST AMAZING" experience I've ever had!!! It was an "AWE More

by yhalliebaluyot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
August 15, 2014

Honesty I had a leased Ford Fusion and wanted to purchase it at the end of the lease. The original contract stated the buy out price, so I thoug More

by lucia53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Kingsley
August 15, 2014

No hassles Smooth sailing all the way through beginning to the end. I got great price for my Lincoln MKZ 2014. Very friendly staff. They don't put unnecessary p More

by arvinder72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coradetti
...
189
...