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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

September 20, 2015

Best Car Lease Experience Ever! My husband and I went into this dealership with no idea how pleasureable and easy to work with Hempstead Ford staff was going to be. Our salesperson G More

by CrisK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Sep 21, 2015 -

Hempstead Ford Lincoln responded

We are so happy that you had a pleasant experience working with us. Your feedback and business is so valuable to Hempstead. We aim to provide our customers with an efficient and comfortable buying experience. We are glad that Grace could provide this for you. Enjoy your new Ford and we look forward to seeing you again soon!

September 18, 2015

Excellent service! Thank you to everyone at Hempstead Ford Lincoln for your very courteous and professional service especially Kim! She went over and above to make our c More

by Anniversary!
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 18, 2015 -

Hempstead Ford Lincoln responded

Thank you for your excellent review! We are so glad you enjoyed your experience working with Kim. We strive to find our customers the best deals. We look forward to seeing you again soon!

September 18, 2015

Comfortable. No pressure. Very helpful Grace was my salesperson. She listened to what I wanted and she found some choices for me. When I choose the one I wanted she worked to get the price More

by Sangria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace
Sep 18, 2015 -

Hempstead Ford Lincoln responded

We are so glad that you enjoyed your experience working with Grace. She is one of our most valued employees. Our goal is to make our customers feel comfortable while shopping with us. Thank you for your valuable feedback and we hope to see you again soon!

September 17, 2015

Six weeks to wait for service!!! I called today requesting a service appointment and the rep told me I had to wait until the end of October for an appointment! Wake up Hempstead Linc More

by Unhappy Customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dina Vella
Sep 23, 2015 -

Hempstead Ford Lincoln responded

We apologize that you were disappointed with the wait time for a service appointment. Our goal is always 100% satisfaction, and we want to ensure that we keep our customers' vehicles running perfectly. With that said, we are limited on the amount of service appointments available. We are not sure what you are referencing, but Mr. Staluppi is not affiliated with Hempstead Ford Lincoln. We wish we could have accommodated your service request sooner, but unfortunately that is not possible at this time. We do hope you reconsider using Hempstead Ford Lincoln in the future for any of your car purchasing or servicing needs.

September 16, 2015

Great day Purchased a new Ford Escape. The sales dept was very nice and hospitable. We had Stan who really made our day. Walked out very happy with the purchase More

by Polioi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan
Sep 17, 2015 -

Hempstead Ford Lincoln responded

Thank you for your business, and for your feedback. We hope you are enjoying your new Ford Escape! at Hempstead Ford Lincoln we always strive to provide efficient and thoughtful customer service. We are so thrilled to hear that Stan made your car buying experience a positive one! We look forward to servicing you and your family again in the future!

September 15, 2015

Best experience I ever had leasing a car Dowdell Carter got me my car in one day after we had a car accident and did the best job for us. Not only did we get a brand new car, but we got it fo More

by CourtRosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dowdell Carter
Sep 16, 2015 -

Hempstead Ford Lincoln responded

We are so glad that you had a pleasant experience working with Dowdell. He is one of our most valued employees. We aim to make our customers happy and find you the best deals. Thank you for your business and your wonderful feedback. We look forward to seeing you again!

September 14, 2015

Repeat Customer This is the second car I have leased with Hempstead Ford. Grace Dellaratta is the sales person I dealt with for this lease. Grace is knowledgeable a More

by Repeat Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Sep 14, 2015 -

Hempstead Ford Lincoln responded

Thank you for your loyalty throughout the years! We are happy that you enjoyed working with Grace and John. Our goal is 100% customer satisfaction. We look forward to seeing you again soon!

September 13, 2015

very satisfied Dealt with Kimberly Valente and was Extremely happy. She made the experience of buying a new car to be as satisfying as it was exciting. Not only More

by Happy and satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Valente
Sep 14, 2015 -

Hempstead Ford Lincoln responded

We are happy that you enjoyed your experience working with Kimberly. We strive to make our customers feel comfortable. Our goal is 100% customer satisfaction. We look forward to working with you again.

September 13, 2015

Satisfied Customer friendly, helpful and very knowledgeable I would absolutely send anyone looking for a new car to Hempstead Ford Lincoln it was a truly satisfying expe More

by shappy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Bouchard andSuzanne Kingsley
Sep 14, 2015 -

Hempstead Ford Lincoln responded

Thank you for your valuable feedback! We strive to make our customers' car-buying experience as enjoyable as we can. We look forward to seeing you again!

September 06, 2015

wonderful dealer i would absolutely send anyone i know looking for a car to Grace Dellaratta and the ford lincoln company i was more than pleased with the serviced tha More

by Tk5164172882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Sep 09, 2015 -

Hempstead Ford Lincoln responded

Thank you for your feedback! We are so happy to hear that Grace Dellaratta provided you with exceptional customer service. We appreciate your business and look forward to working with you in the future!

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