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Hempstead Ford Lincoln
Hempstead, NY
2,053 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,053 reviews
January 23, 2016
Excellent Service It's a pleasure being a customer of Hempstead Ford Lincoln. I don't even feel like a customer. I feel like a family member. John Berto took real good It's a pleasure being a customer of Hempstead Ford Lincoln. I don't even feel like a customer. I feel like a family member. John Berto took real good care of me when I first leased my vehicle. When it was time for a new lease he went far and beyond to accommodate me. The whole process was so smooth. It almost felt like we weren't even conducting business and were just catching up on current events and new cars. Whenever I'm there for a scheduled maintenance I make sure to pop up in the show room to say hello. Excellent service! More
by MD1000
Employees Worked With
John Berto, Evan
January 05, 2016
My third time purchasing from this dealership. Not the most convenient location for me but it was well worth the trip for the third time to get another great deal and to be so well treated before, Not the most convenient location for me but it was well worth the trip for the third time to get another great deal and to be so well treated before, during, and after purchase. Bravo! More
by LI Bob
Employees Worked With
JC Crescenzo
January 03, 2016
No Stress Experience I just obtained my first Ford Vehicle and had a stress free experience with Lowell and the other staff members at the dealership. My salesman, Lowell I just obtained my first Ford Vehicle and had a stress free experience with Lowell and the other staff members at the dealership. My salesman, Lowell, was very responsive to my questions, easy to communicate with, professional and friendly, I would recommend to anyone considering a Ford vehicle to speak with him. More
by regularguy
Employees Worked With
Lowell Foreman
December 31, 2015
THIRD CAR BOUGHT This is our third Ford bought through this dealership. Grace Dellaratta is wonderful. Knowledgeable, helpful, not pushy at all. She is always lookin This is our third Ford bought through this dealership. Grace Dellaratta is wonderful. Knowledgeable, helpful, not pushy at all. She is always looking out for the customer and figuring out the best deal that can be made. Frank, from the financial office, as usual, was extremely helpful. We will be back in June to buy our new Explorer from Grace and Frank. More
by Ina4455
Employees Worked With
Grace Dellaratta and Frank(Financial)
December 29, 2015
Helpful and professional. The Manager and sales staff were professional and honest. the price negotiation was easy because their starting point was not inflated. The atmosphere The Manager and sales staff were professional and honest. the price negotiation was easy because their starting point was not inflated. The atmosphere was easy to take no high pressure tactics, no annoying email campaign, no hounding over the phone. By the way Ford was not Bailed out as too big to fail the way some of the competition was. More
by Tom Mc
Employees Worked With
John Simick
December 20, 2015
THIRD FORD We have just brought home our third Ford Fusion. John BERTO was very helpful and we have bought all three Fords from him. We use to drive Audis b We have just brought home our third Ford Fusion. John BERTO was very helpful and we have bought all three Fords from him. We use to drive Audis but we love our Fusions. More
by third ford
Employees Worked With
John Berto
December 19, 2015
Wonderful new car shopping experience. Kim V. was so helpful Kim Valente explained new car purchase vs new car leasing until I understood. She comprehended my budget & car feature needs to help select the best Kim Valente explained new car purchase vs new car leasing until I understood. She comprehended my budget & car feature needs to help select the best model SUV. Kim's time spend with me was not an issue. I was so comfortable working with her; it was as if I was shopping with my good friend. This is my 3rd Ford purchase since 1991. The Service Department is simply stated: Amazing. Maria A. has consistently scheduled the repair needs at my convenience. More
by Geri Mazza
Employees Worked With
Kim Valente
December 16, 2015
Terrible customer service Called in for pricing of a lease and spoke to Ed. He was condescending and very unhelpful. Would never spend a penny at this dealership after dealing Called in for pricing of a lease and spoke to Ed. He was condescending and very unhelpful. Would never spend a penny at this dealership after dealing with someone as nasty as him. More
by Customer4
Employees Worked With
Ed
December 14, 2015
Great service Went to get a Ford Explorer, dealt with grace she was very helpful and not pushy, seemed very sincere, went to other dealerships previously and this w Went to get a Ford Explorer, dealt with grace she was very helpful and not pushy, seemed very sincere, went to other dealerships previously and this was the best one More
by Ds1
Employees Worked With
Grace Dellaratta
December 11, 2015
Very Friendly I have looked into the Ford Escape like everything about the car but was not ready to buy just yet. I was just looking. I entered the dealership and I have looked into the Ford Escape like everything about the car but was not ready to buy just yet. I was just looking. I entered the dealership and was welcome, ( Tony Balsamo) guided,and not forced to buy anything. I returned the next day and made up my mind to lease a new car. Best thing I ever did. More
by escape16
Employees Worked With
Tony Balsamo
